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#CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

How do you convince your colleagues in government to embrace citizen needs first and deliver excellent customer service and experience to citizens, meeting service delivery needs and solving their problems?

By Louise Marsland 1 day ago

#CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

Africa's data revolution probed in UN-backed report

Limited capacity, investment and collaboration are among the challenges facing data communities working towards the Sustainable Development Goals (SDGs) and Africa's Agenda 2063...

Uganda's Numida encourages app usage with access to loans

Last week was a big week for Ugandan fintech startup Numida, as it was declared winner of the Kampala leg of the Seedstars World competition...

Food aid for DRC refugees

WFP begins food distributions for thousands displaced by conflict in Kasai Region of DRC...

SOUTH AFRICA

Female millennials are the most confident and ambitious of any female generation

New PwC survey dispels myths about women and work...

5 Mar 2015

UKRAINE

Ukraine TV lands in hot water over Russian pop songs

KIEV, UKRAINE: One of Ukraine's biggest TV networks faced the threat on Friday of being taken off air for filling its highly-rated New Year's Eve show with Russian pop songs beamed live from Moscow...

6 Jan 2015

UKRAINE

Ukraine to permit advertising during children's programming

KIEV, UKRAINE: Changes adopted as part of recent overhaul of Ukraine's advertising laws.

30 Jul 2014

UKRAINE

Hollande, Merkel targets for Ukrainian Internet trolls

KIEV, UKRAINE: Furious Ukrainian Internet users have bombarded the social networking sites of French President Francois Hollande and German Chancellor Angela Merkel for allegedly cosying up to Russia despite the ongoing fighting in their country.

17 Jul 2014

UNITED KINGDOM

D&AD Awards: The nominations

LONDON, UK: Here are the nominations for the D&AD Awards. See this year's In Book winners and Nominations below. Yellow Pencil winners will be revealed on Wednesday 12 June at the Awards Ceremony.

22 Apr 2013

UNITED STATES

Midas Awards 2012 Winners: King James Cape Town wins Grand Midas for Santam Insurance

NEW YORK, US: The Midas Awards, for the World's Best Financial Advertising, announced the award winners for the 2012 competition. This year's Midas Grand Jury awarded one Grand Midas, 26 Gold Ingots, 46 Silver Ingots, and 63 Finalists. The 2012 Midas Awards competition received entries from 28 countries and is reputed to be the only international competition that recognises excellence in financial services communications on a global scale.

21 Dec 2012

FRANCE

Nikon's big hands campaign draws attention

PARIS, FRANCE: Across major cities in Europe, Nikon builds huge sculpted 'hands' in a pose, as though holding a Nikon camera.

7 Nov 2012

UKRAINE

Ukraine media laws in spotlight again

KIEV, UKRAINE: The World Association of Newspapers and News Publishers (WAN-IFRA) and the World Editors Forum have welcomed the decision of the Ukrainian Parliament to reject a bill to reintroduce criminal defamation, calling on President Viktor Yanukovych to ensure the country follows up with strong commitments to freedom of expression.

4 Oct 2012

UKRAINE

Trends in Newsrooms 2012: focusing on digital innovation

KIEV, UKRAINE: Just in time for this year's World Newspaper Congress and World Editors Forum conferences in Kiev, Ukraine, the World Editors Forum has published the eighth edition of Trends in Newsrooms, which offers a summary and analysis of the year in news industry transformation.

6 Sep 2012

FRANCE

New Board members elected to WAN-IFRA

PARIS, FRANCE / DARMSTADT, GERMANY / KIEV, UKRAINE: Newspaper executives from four countries were elected Sunday to the Board of the World Association of Newspapers and News Publishers (WAN-IFRA) during the organisation's Annual General Meeting in Kiev, Ukraine.

3 Sep 2012

GREECE

Greek newspaper launched in tough times

ATHENS, GREECE / PARIS, FRANCE / DARMSTADT, GERMANY / KIEV, UKRAINE: Launching a daily, paid-for general interest newspaper in the midst of a nation's economic meltdown is not for the faint hearted. Publisher John Filippakis is proving his mettle after doing just that with the up-and-coming Dimokratia in Greece.

2 Aug 2012

FRANCE

Fresh organisational thinking required - and delivered

PARIS, FRANCE / DARMSTADT, GERMANY /KIEV, UKRAINE: Seattle Times executive editor David Boardman has joined the programme of the World Editors Forum, to be held in Kiev, Ukraine, from 2 to 5 September next, to discuss the paper's radically restructured news operation in a much anticipated session dedicated to innovations in newsroom organisation.

26 Jul 2012

FRANCE

Fairfax CEO on maintaining editorial credibility while increasing efficiency

PARIS, FRANCE / DARMSTADT, GERMANY / KIEV, UKRAINE: For Gregory Hywood, CEO of Australia's Fairfax Media, producing quality journalism is more valuable than ever in the Internet era. However, the realities of this new era are forever changing the media landscape, with Fairfax's recently announced restructuring as a prime example.

12 Jul 2012

UNITED KINGDOM

European women drive most engagement: Online retail, community websites

LONDON, UK: comScore, Inc, a leader in measuring the digital world, today released an overview of internet usage in Europe, showing that 395.7 million Europeans went online in May 2012 for an average of 27.6 hours each.

6 Jul 2012

UKRAINE

World Newspaper Congress: Toronto Star demonstrates growth

KIEV, UKRAINE / PARIS, FRANCE / DARMSTADT, GERMANY: Listen to the market and understand the audience, giving them what they want and what they need. That's the approach of the Toronto Star, which will share its strategy for profit and growth at the 64th World Newspaper Congress, 19th World Editors Forum and Info Services Expo 2012, to be held in Kiev, Ukraine, from 2 to 5 September.

7 Jun 2012

UNITED STATES

NYF International TV & Film Awards announces 2012 winners at NAB

NEW YORK, US: The 55th New York Festivals International Television & Film Awards, announced this year's winning entries at the 2012 awards ceremony on Tuesday, 17 April at the annual NAB Show in Las Vegas. Geoffrey Mason, senior production specialist for ESPN, was awarded the NYF Television & Film Awards Lifetime Achievement Award.

19 Apr 2012

UKRAINE

International delegation to meet Ukraine president over press freedom concerns

KIEV, UKRAINE / PARIS, FRANCE / DARMSTADT, GERMANY: The World Association of Newspapers and News Publishers (WAN-IFRA) and the World Editors Forum, the global organisations for the world's press, will lead an international delegation to Ukraine next week to meet President Viktor Yanukovych and investigate growing concerns about freedom of expression in the country.

2 Apr 2012

UNITED STATES

New iPad tops three million

CUPERTINO, US: Apple has announced it has sold three million of its new iPad, since its launch on Friday, March 16. The new iPad features a new Retina display, Apple's new A5X chip with quad-core graphics, a 5 megapixel iSight camera with advanced optics for capturing photos and 1080p HD video, and the same all-day 10 hour battery life*.

22 Mar 2012

UKRAINE

Speakers from five continents to address World Newspaper Congress

KIEV, UKRAINE / PARIS, FRANCE / DARMSTADT, GERMANY: The speaker line-up for the 64th World Newspaper Congress and 19th World Editors Forum could hardly be more international, with speakers from North America, Europe, Africa, Asia and South America on the podium when the global summit meetings of the world's press is held in Kiev, Ukraine, next September. Among the speakers is Trevor Ncube, deputy executive chairman, Mail & Guardian, South Africa.

20 Mar 2012

UNITED ARAB EMIRATES

World's press condemns violence against Pakistani press

DUBAI, UAE: The World Association of Newspapers and News Publishers has called on Pakistani President Asif Ali Zardari to end violence and intimidation against media professionals and take strong measures to end impunity in Pakistan, the world's most dangerous country for journalists.

5 Mar 2012

GERMANY

Demand for smartphones higher than ever before in Europe

NUREMBURG, GERMANY: In 2011, demand for mobile phones once again increased in Europe, largely as a result of the rising popularity of smartphones. According to GfK, 3.2% more mobile phones were sold in 2011, in particular the sales of smartphones increased by 67%.

15 Feb 2012

UKRAINE

World's press condemns judgment against Ukrainian newspaper

LVIV, UKRAINE / PARIS, FRANCE / DARMSTADT, GERMANY: The World Association of Newspapers and News Publishers (WAN-IFRA) and the World Editors Forum have condemned a Ukrainian court decision that puts the future of the country's largest circulation daily, Express, into doubt.

13 Feb 2012

UNITED STATES

Global consumer confidence increases 1 point in Q4 2011

NEW YORK, US: Global consumer confidence increased one index point last quarter to 89, while Europe led confidence declines in 24 of the region's 27 measured markets, according to fourth quarter 2011 global consumer confidence findings from Nielsen, a leading global provider of information and insights into what consumers watch and buy.

8 Feb 2012

UNITED KINGDOM

Europe's internet users strong newspaper site visitors

LONDON, UK: comScore, Inc, a leader in measuring the digital world, has released an overview of Internet usage in Europe, showing that 379.4 million Europeans went online in November 2011 for an average of 27.8 hours per person.

25 Jan 2012

UNITED STATES

Consumer Confidence Survey: Economy again top global concern

NEW YORK, US: Global online consumer confidence fell for the seventh consecutive quarter as confidence in 31 of 56 global markets measured declined, according to from Nielsen, a leading global provider of insights and analytics into what consumers watch and buy.

9 Nov 2011

SLOVAKIA

One in three online shoppers in the CEE region, owns a smartphone

BRATISLAVA, SLOVAKIA: According to the findings of the latest CEE Telco Industry Report 2011, 14.2% of mobile phone owners in the CEE region have a smartphone.

3 Nov 2011

UNITED KINGDOM

Newspaper sites across Europe demonstrate growth in the past year

LONDON, UK: comScore, Inc has released an overview of Internet usage in Europe, showing 368.6 million unique visitors went online in June 2011 for an average of 26.1 hours per person.

19 Aug 2011

NORWAY

Small world on small screens

OSLO, NORWAY: There is no doubt that social media is king of the mobile phone. Fresh results from the Opera State of the Mobile Web report reveal that the social component is dominant in the surfing habits of the top 20 mobile-surfing countries.

26 May 2011

UNITED KINGDOM

European engagement, top web properties rankings for March 2011

LONDON, UK: comScore, Inc has released an overview of Internet usage in Europe, showing 363.7 million unique people went online in March 2011 for an average of 26 hours per person.

5 May 2011

GERMANY

GfK wins contracts for media research

NUREMBERG, GERMANY: Having been awarded the contract for measuring TV audiences in Portugal, GfK has successfully concluded two further contracts in the area of media research. GfK Ukraine has extended its contract for measuring audience ratings and in Belgium, GfK Audimetrie has won another contract for measuring radio audiences. The GfK Group also acquired all outstanding shares of GfK Skopje at the beginning of March.

18 Apr 2011

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