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Biz Takeout's

Episode 183: The rapid evolution of Customer Experience Management and the CEM Africa Summit.

Date: 28 Jul 2016
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SOUTH AFRICA

Survey reveals executive thoughts on digital transformation
Survey reveals executive thoughts on digital transformation

IFS's Digital Transformation Survey has unveiled how senior decision makers in 20+ countries view the need for digital transformation...

13 Jul 2016

SWEDEN

szmiki95 via
Swedish Ericsson and Apple settle patent disputes

Swedish telecoms giant Ericsson has reached a global licensing agreement with Apple that settles several earlier patent disputes...

22 Dec 2015

SWEDEN

Sweden seizes Pirate Bay web domains
Sweden seizes Pirate Bay web domains

STOCKHOLM, SWEDEN: A Stockholm court on Tuesday seized the Swedish web domains of file-sharing site The Pirate Bay over repeated copyright violations in a bid to end the site's activities...

20 May 2015

FRANCE

Booking.com to loosen grip on hotel prices in France, Italy, Sweden
Booking.com to loosen grip on hotel prices in France, Italy, Sweden

PARIS, FRANCE: Hotel reservation site Booking.com will allow hoteliers in France, Italy and Sweden to charge cheaper prices elsewhere after legal challenges, the French competition authority said Tuesday...

22 Apr 2015

SOUTH AFRICA

Female millennials are the most confident and ambitious of any female generation
Female millennials are the most confident and ambitious of any female generation

New PwC survey dispels myths about women and work...

5 Mar 2015

SWEDEN

Pirate Bay co-founder released from prison
Pirate Bay co-founder released from prison

STOCKHOLM, SWEDEN: A Swedish founder of file-sharing site The Pirate Bay was freed from prison yesterday, a week after his colleague was arrested in Thailand after years on the run...

11 Nov 2014

UNITED STATES

Second annual global customer service survey: The findings
Second annual global customer service survey: The findings

INDIANAPOLIS, US: Research by global software provider Interactive Intelligence Inc reveal what customers look for in a great service experience.

10 Jun 2014

SWEDEN

Pirate Bay co-founder arrested in Sweden
Pirate Bay co-founder arrested in Sweden

STOCKHOLM, SWEDEN - The co-founder of file-sharing website The Pirate Bay, Peter Sunde, was arrested in southern Sweden after two years on the run, Swedish police have confirmed.

2 Jun 2014

SWEDEN

Eminem tops Spotify's 40m listener list
Eminem tops Spotify's 40m listener list

STOCKHOLM, SWEDEN: US rapper Eminem is the most played artist on the world's biggest music streaming service Spotify, the Swedish company said, announcing it had reached ten million premium users.

22 May 2014

SOUTH AFRICA

Shortlist for 2014 Festival of Media Global Awards announced
Shortlist for 2014 Festival of Media Global Awards announced

The Festival of Media Global Awards' highly-anticipated shortlist for 2014 is more global than ever before, with the top brands on this year's list coming from the US, the Netherlands, the United Arab Emirates, Sweden, and India.

7 Mar 2014

SWEDEN

Volvo to turn cars into boxes for online shoppers
Volvo to turn cars into boxes for online shoppers

STOCKHOLM - Swedish auto maker Volvo said on Thursday it was developing a system to enable online shopping deliveries direct to customers' cars rather than their homes.

24 Feb 2014

SWEDEN

Ericsson and Samsung settle patent dispute
Ericsson and Samsung settle patent dispute

STOCKHOLM, SWEDEN: Swedish telecommunications equipment manufacturer Ericsson said on Monday, 27 January, it had signed a deal with South Korean electronics company Samsung settling a global patent dispute.

28 Jan 2014

SWEDEN

Sweden hands over Pirate Bay hacker to Denmark
Sweden hands over Pirate Bay hacker to Denmark

STOCKHOLM, SWEDEN: Sweden confirmed it will hand over one of the world's best-known computer hackers, Gottfrid Svartholm Warg, to neighbouring Denmark where he is wanted for questioning on alleged hacking charges.

22 Nov 2013

SWEDEN

Mamma Mia! Online ABBA memorabilia disappoints at auction
Mamma Mia! Online ABBA memorabilia disappoints at auction

STOCKHOLM, SWEDEN: An online sale of a vast collection of ABBA memorabilia failed to meet expectations, the Swedish auction house that organised it said on Monday.

13 Aug 2013

SWEDEN

Ohly No! Swedish lawmaker bares all in social media gaffe

STOCKHOLM, SWEDEN: A Swedish lawmaker was caught with his pants down Wednesday after flashing his private parts in a picture meant to show off his newly-inked Liverpool football club tattoo.

25 Jul 2013

SOUTH AFRICA

Sweden moves to on-demand newspaper, magazine printing from kiosk
Sweden moves to on-demand newspaper, magazine printing from kiosk

SWEDEN: Meganews, a Swedish company has created a print on-demand newsstand, providing an innovative way to print and sell a range of newspaper and magazine titles.

19 Jul 2013

UNITED STATES

The Bees Awards announces nominations
The Bees Awards announces nominations

SAN FRANCISCO, US: The 4th edition of The Bees Awards - 1st international social media marketing awards - has announced their 2013 nominations.

21 May 2013

SWEDEN

TeliaSonera sales slump on competition, shift to data
TeliaSonera sales slump on competition, shift to data

STOCKHOLM, SWEDEN: Swedish-Finnish telecom operator TeliaSonera on Friday reported a slight decline in first quarter profit and sales amid strong competition and falling revenue from traditional voice traffic and texting.

23 Apr 2013

UNITED KINGDOM

D&AD Awards: The nominations
D&AD Awards: The nominations

LONDON, UK: Here are the nominations for the D&AD Awards. See this year's In Book winners and Nominations below. Yellow Pencil winners will be revealed on Wednesday 12 June at the Awards Ceremony.

22 Apr 2013

UNITED STATES

Midas Awards 2012 Winners: King James Cape Town wins Grand Midas for Santam Insurance
Midas Awards 2012 Winners: King James Cape Town wins Grand Midas for Santam Insurance

NEW YORK, US: The Midas Awards, for the World's Best Financial Advertising, announced the award winners for the 2012 competition. This year's Midas Grand Jury awarded one Grand Midas, 26 Gold Ingots, 46 Silver Ingots, and 63 Finalists. The 2012 Midas Awards competition received entries from 28 countries and is reputed to be the only international competition that recognises excellence in financial services communications on a global scale.

21 Dec 2012

FRANCE

Nikon's big hands campaign draws attention
Nikon's big hands campaign draws attention

PARIS, FRANCE: Across major cities in Europe, Nikon builds huge sculpted 'hands' in a pose, as though holding a Nikon camera.

7 Nov 2012

UNITED STATES

Environmentally friendly purchases heat up in emerging markets
Environmentally friendly purchases heat up in emerging markets

NEW YORK, US: Purchases of environmentally protective products have grown significantly in two of the world's leading markets - China and Brazil; but the widespread perception that these products are too expensive may be blocking deeper adoption.

21 Aug 2012

SWEDEN

Mama Mio... the three-dimension inspiration campaign
Mama Mio... the three-dimension inspiration campaign

STOCKHOLM, SWEDEN: Home furniture store, Mio, brought its catalogue to life with a handy 3D mobile app.

15 Aug 2012

FRANCE

Fresh organisational thinking required - and delivered
Fresh organisational thinking required - and delivered

PARIS, FRANCE / DARMSTADT, GERMANY /KIEV, UKRAINE: Seattle Times executive editor David Boardman has joined the programme of the World Editors Forum, to be held in Kiev, Ukraine, from 2 to 5 September next, to discuss the paper's radically restructured news operation in a much anticipated session dedicated to innovations in newsroom organisation.

26 Jul 2012

UNITED KINGDOM

European women drive most engagement: Online retail, community websites
European women drive most engagement: Online retail, community websites

LONDON, UK: comScore, Inc, a leader in measuring the digital world, today released an overview of internet usage in Europe, showing that 395.7 million Europeans went online in May 2012 for an average of 27.6 hours each.

6 Jul 2012

SWITZERLAND

IMD announces its 2012 World Competitiveness Rankings
IMD announces its 2012 World Competitiveness Rankings

LAUSANNE, SWITZERLAND: IMD, a top-ranked global business school based in Switzerland, has announced the findings of its annual World Competitiveness Yearbook (WCY). The WCY rankings measure how well countries manage their economic and human resources to increase their prosperity.

1 Jun 2012

UNITED STATES

NYF International TV & Film Awards announces 2012 winners at NAB
NYF International TV & Film Awards announces 2012 winners at NAB

NEW YORK, US: The 55th New York Festivals International Television & Film Awards, announced this year's winning entries at the 2012 awards ceremony on Tuesday, 17 April at the annual NAB Show in Las Vegas. Geoffrey Mason, senior production specialist for ESPN, was awarded the NYF Television & Film Awards Lifetime Achievement Award.

19 Apr 2012

FRANCE

Cannes Lions: Creative Effectiveness, Design, Film, and PR Juries
Cannes Lions: Creative Effectiveness, Design, Film, and PR Juries

CANNES, FRANCE: The Cannes Lions International Festival of Creativity, taking place from 17-23 June, has announced the members of a further four juries: Creative Effectiveness, Design, Film, and PR Lions. South Africa is represented on the Design jury (Shelley-Ann Atkinson, Grid Worldwide Branding & Design) and on the Film jury (Catherine Ireland, Amplified).

30 Mar 2012

UNITED STATES

New iPad tops three million
New iPad tops three million

CUPERTINO, US: Apple has announced it has sold three million of its new iPad, since its launch on Friday, March 16. The new iPad features a new Retina display, Apple's new A5X chip with quad-core graphics, a 5 megapixel iSight camera with advanced optics for capturing photos and 1080p HD video, and the same all-day 10 hour battery life*.

22 Mar 2012

UKRAINE

Speakers from five continents to address World Newspaper Congress
Speakers from five continents to address World Newspaper Congress

KIEV, UKRAINE / PARIS, FRANCE / DARMSTADT, GERMANY: The speaker line-up for the 64th World Newspaper Congress and 19th World Editors Forum could hardly be more international, with speakers from North America, Europe, Africa, Asia and South America on the podium when the global summit meetings of the world's press is held in Kiev, Ukraine, next September. Among the speakers is Trevor Ncube, deputy executive chairman, Mail & Guardian, South Africa.

20 Mar 2012

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