Student Administration Support Team Leader

Job description

Start date 01 November 2026

STADIO (Pty) Ltd is inviting applications for the position of: Student Administration Support Team Leader – Assessment & Graduations             

Key responsibilities

• Responsible for the accurate and timeous management of the assessment process for both online and on-campus delivery (exam venue bookings, printed papers, online proctored assessments, and invigilators).
• Manage and train invigilators, process invigilators' contracts and payments.
• Manage the assessment marking and moderation process (batching) in collaboration with the campus registrar.
• Responsible for the management of the assessment planner due dates and deliverables
• Assist with semester result sign-off process
• Responsible for the accurate and timeous distribution of results, transcripts & certificates on the campus as instructed by the Campus Registrar
• Collaborate and support the Campus registrar with the planning and execution of the STADIO regional graduation campus ceremony.
• Analyse queries, complaints, and support request data relating to the assessment and certification process on the campus.
• Set clear and specific performance expectations, in collaboration with the Campus Registrar, by providing formal and informal feedback sessions
• Contribute to the review and improvement of relevant centralized policies and procedures on campus.

Qualifications:

• National senior certificate with a qualification (certificate, diploma or degree)

Minimum requirements

• Minimum 3 years relevant experience in higher education within a similar role
• Knowledge of
  Assessments and results process
  Graduation and certification process
  Working knowledge of student systems (SIMS, CRM, CANVAS)
  An understanding of legislation about personal information, consumer protection, information systems, and technology

Skills and competencies

• Ability to work well under pressure and within a team.
• Communication skills both verbal and writer
• Customer service
• Excellent time management
• Ability to cope with change.
• Confidentiality and ethics
• Computer literacy and proficiency in Excel

Posted on 10 Sep 14:22, Closing date 20 Sep