International Leaders in Loyalty Summit 2026

From the leaders in loyalty. All industries represented.

This is for CMOs, CFOs, CEOs, entrepreneurs, vendors, and loyalty professionals.

South Africa’s loyalty community is world-class. This global event is hosted in Cape Town.

The International Leaders in Loyalty Summit is a cross-industry event designed to bring together loyalty, customer experience, data, CRM, marketing and business leaders from all major industry sectors, retail banking, financial services, retail, QSR, restaurants and hospitality among them.

The summit explores how loyalty is changing beyond points, discounts and rewards, and how brands can build deeper, more profitable customer relationships through data, personalisation, emotional connection, technology and long-term value creation. Data, technology, fraud and AI all feature, with tangible, actionable insights for organisations of any size, and for the entrepreneurs, tech vendors, data agencies and marketing partners supporting the loyalty industry from the outside.

The two days run as a series of keynotes, fireside chats and panel discussions, which makes networking a major part of the experience. It’s an invitation into the loyalty industry community, a global one. South Africa’s loyalty community is well known worldwide, but this event reaches beyond South Africa alone.

Date: 08 September 2026 to 09 September 2026
Time: 08:00 - 17:00
Venue: Cape Town Marriott Hotel Crystal Towers, Cape Town
Cost: R5999 ex VAT

Contact: Rowen Gloyne
Company name: Truth Loyalty
Email address az.oc.hturt@newor