19 Mar 2012

Retail | South Africa

 

Inside, outside, upside, downside

After Wal-Mart's earlier this month, Aki Kalliatakis had a little piece of advice for retailers: great customer service, and not a price war, is the key to taking on the US giant.

Retail trade sales stats came in well below expectation last week, indicating a broad tapering off in retail. Globally however, consumers still have a lust for luxury.

The events calendar in the next few months includes the Retail Technology Forum, SAPOA Convention, and the BRICS Forum which takes place alongside AB7 and SAITEX.

Lastly, we here at Bizcommunity want to get inside your head to find out what it is you want to see from us. In return, the first 1000 readers to complete our online survey will receive a one-month subscription to iMaverick for their iPad. So what are you waiting for?

Have a great week!


Shan Radcliffe, Retail editor
Please send retail news to: retailnews@bizcommunity.com
Responses to this column welcomed in our new online editor's column archive.
Image: Mr Lightman / FreeDigitalPhotos.net

Top stories


Editorial news

Retail


Steinhoff shows how little style costs
Steinhoff's effective takeover of retailer JD Group was given the green light by JD Group shareholders this week - despite stubborn resistance from 12.9% of investors who vetoed the deal. Read more >>

Retail sales slow significantly in January
South African retail trade sales at constant (2008) prices for January recorded a 3.9% growth year on year (y/y) after an unrevised 8.7% growth in December, figures released on Wednesday, 14 March 2012, by Statistics SA showed. Read more >>

Banking & Finance


Brand news


Clothing & Textiles


Cementing a partnership
South African fashion designer Suzaan Heyns continues to push the boundaries of ready-to-wear fashion with her 2012 Spring/Summer Collection. The new collection will see her take the label's architectural signature to a new level, by uniquely incorporating cement into the construction of the garments that will form part of the collection that will be unveiled at SA Fashion Week on 31 March 2012. Read more >>

Commercial property


Top keynote speakers for SAPOA Convention
The annual SAPOA International Property Convention & Exhibition, taking place on 30-31 May 2012 at the Durban International Convention Centre, will feature former State President, FW de Klerk and Public Protector, Thuli Madonsela as the headline speakers. Read more >>

New mall for Jouberton, NW province
Jouberton, which adjoins Klerksdorp, a major North West province mining area, will see the Goldfields Mall open in the second quarter of 2013. Read more >>

Corporate Social Investment


CRM


Service not price wars key to competing against Wal-Mart
[Aki Kalliatakis] Looking at the successful merger of local store chain Massmart and Wal-Mart, dubbed the world's biggest retailer, I believe that service rather than price will be the battleground of choice for smart storeowners looking to take on this Goliath, as global experience is not in favour of those who try to take the group in a price war. Read more >>

Distribution


Exhibitions & Events


BRICS Forum at AB7, SAITEX
The inaugural BRICS Africa Export Import Forum, an event designed to keep importers and exporters abreast of the changing dynamics of international trade, will take place alongside Africa's Big Seven (AB7) Food and Beverage trade exhibition and SAITEX on 15-17 July 2012 at the Gallagher Convention Centre, Midrand. Read more >>

Retail Technology Forum returns to Western Cape
Following the success of its inaugural forum in Cape Town, African Retail Technology returns to the Western Cape on 29-30 October 2012 at the Arabella Hotel, Hermanus. The Forum provides the setting in which to learn about the latest IT trends, network with peers and explore solutions. Read more >>

Black Business Council supports ISBC
The recently launched Black Business Council has given its full support to the forthcoming 37th International Small Business Congress (ISBC), which is scheduled to take place in Johannesburg from 15-18 September this year, the first to be held in Africa in the Congress' history. Read more >>

FMCG


Green sustainability


Health & Safety


Manufacturing


The Manufacturing Circle welcomes Wal-Mart study
[Zeenat Moorad] The Manufacturing Circle on Monday, 12 March 2012, welcomed the Competition Appeal Court's approval of the Wal-Mart/Massmart merger (MSM), and in particular, the condition regarding a study which is to be compiled on how local small- and medium-sized suppliers will participate in the US giant's global value chain and ensure that benefits from the merger flowed into this sector of the economy. Read more >>

Packaging


Regulatory


GM labelling issue not clarified
The Consumer Goods Council of South Africa (CGCSA), an industry body representing over 12 000 member companies in retail, wholesale, manufacturing within the FMCG industry, believes it is of great importance that the industry, consumers and consumer bodies have a clear understanding of the events surrounding the Consumer Protection Act (CPA) and its genetically modified (GM) labelling requirements. Read more >>

Ignoring of GM-labelling laws sparks outrage
The African Centre for Biosafety (ACB) is has expressed outrage after finding that several food products, including baby cereal, maize meal, a dietary supplement for active sports people and wheat-free cereal, have tested positive for genetically modified (GM) content, but are all unlabelled. Read more >>

Celebrate National Consumer Rights month by being aware
Tomorrow, 15 March 2012, is celebrated as World Consumer Rights Day and the National Credit Regulator (NCR) has urged consumers to be aware of their rights when it comes to credit agreements. Read more >>

Patenting a family's favourite recipe
Recipes can certainly be patented if the patent application and claimed subject matter meet the statutory requirements, which can be difficult and impossible in some instances. No matter how delicious the dish the recipe must still meet the basic conditions of patentability all other inventions must meet: the recipe must be useful, novel and inventive. Read more >>

Research


Bizcommunity.com wants to get in your head
Starting today, Monday, 19 March 2012, we invite all our Bizcommunity.com readers to complete our reader survey so that we may understand your needs and continue to be your no. 1 source of daily B2B news and information. The first 1000 readers who complete the survey will each receive a one-month subscription to iPad-only daily magazine iMaverick. Read more >>

January marks start of a broad tapering off in retail
According to John Loos, household and property sector strategist at FNB, the January real retail sales surprised on the downside, declining sharply from December's year-on-year growth of 8.7%, to 3.9%. Read more >>

Retail marketing


Unpacking greenwashing debate: Part 1
Enviropaedia, in its eco-logical edition of 2011, reports that, in America alone, one study conducted in 2009 found 98% of all green claims guilty of one or more of the seven sins of greenwashing. The report also revealed that 64% of the American public no longer trusts sustainability related marketing claims. Read more >>

Unpacking greenwashing debate: Part 2
This continues the discussion by Charne le Roux, a partner at Adams & Adams, of the complex issue of 'green' products versus greenwashing. Read more >>

Retailers


Lust for luxury brands continues
[Janice Roberts] It was Samuel Johnson who said: "Every state of society is as luxurious as it can be. Men always take the best they can get." So it comes as no surprise to learn that in spite of the present grim economic outlook, consumers have turned their backs on traditional household favourites and lower end products and have rather chosen to embrace luxury lifestyle and indulgent brands. Read more >>

Shipping & Transport


Technology


Compare prices with Android app
A new app lets users scan barcodes using their mobile devices and compare product prices from local vendors supported by PriceCheck. The app that is available for download from Android and Samsung app stores. Read more >>


International
New edition of FIPP World Magazine Trends launched
LONDON, UK: If you need to know everything there is to know about the global magazine media market, then FIPP reckons you will need to know that the new edition of FIPP World Magazine Trends 2011/12 is now available! Read more >>

International AME Awards announces 2012 Winners
NEW YORK, US: The International AME Awards, now in its 18th year of honouring The World's Best Work in Advertising and Marketing Effectiveness, has announced the 2012 competition award winners. Read more >>

WFA announces new-look leadership team
NEW YORK, US: The World Federation of Advertisers has strengthened its governing body with the appointment of seven new members to its executive committee. Read more >>

Discover the MIPTV 2012 Preview
PARIS, FRANCE: MIPTV 2012 Preview is now online and brings you interviews, product news, feature and more. So take a look. Read more >>

Kaspersky Lab Malware reports: Duqu dissected and Google Wallet plundered
MOSCOW, RUSSIA / JOHANNESBURG, SA: Kaspersky Lab provides insight into Malware detected by the company in February 2012 and what the topics of the month were. Read more >>

More International...


Partners
Coming soon: Corporate Sustainability in Africa 2012
As a rapidly rising global population and growing prosperity put increasingly unsustainable pressures on resources, the Corporate Sustainability in Africa 2012 conference in Johannesburg in May will aim to find answers to questions as to how we will meet the challenges facing us. Read more >>


Galleries
Mercedes-Benz Fashion Show 2012

More


Government
Gauteng e-tolls necessary - Zuma
President Jacob Zuma says the implementation of the e-tolling system on Gauteng's main freeways is necessary for the economic development of South Africa. Read more >>

Traffic officials to be out in full force this Easter
Traffic officials will be out in full force across the country to ensure that the high accident rate normally associated with the Easter long Weekend is minimised. Read more >>

Police unions doubt top brass
The South African Policing Union tells Parliament that ordinary police officials have no confidence that serious consideration is given to senior appointments. Read more >>

Saldanha exports slump in February: TNPA
[Helmo Preuss] SA's bulk export volumes dropped by 21.2% in February from January as mostly iron ore exports out of Saldanha slumped by 48.6% month on month (m/m) to 2,571,174 tons, Transnet National Ports Authority (TNPA) data showed on Tuesday. Read more >>

Dept investigating attempted prison escape
The Department of Correctional Services is conducting an investigation into the circumstances that led to an attempted prison escape by three awaiting trial inmates at the C-Max Prison in Pretoria on Wednesday morning. Read more >>

'Balanced' win in Wal-Mart deal
[Zeenat Moorad] The South African Appeals Court on Friday upheld a decision made by the country's competition authorities to approve US giant Wal-Mart's acquisition of a 51% stake in Massmart (MSM), but imposed two conditions on the deal. Read more >>

More Government news...


Motoring
Three steps closer to motoring heaven
[Henrie Geyser: motoring editor] BMW has taken another stride closer to premium sedan heaven with its new 3 Series launched in South Africa this week. The outgoing model was already the best driver car in its class but the latest version is an even more pleasing mix of Levi and Hugo Boss. Read more >>

Elantra is SA Car of the Year
[Henrie Geyser: motoring editor] The classy Korean sedan, the Hyundai Elantra, has won the prestigious title of South African Car of the Year. The winner was announced last night at a gala banquet attended by the who's who of the local motoring industry. The Kia Picanto 1.2 EX scored the second most points and the VW Jetta 1.4 TSI got the third most votes. Read more >>

More Motoring news...


Travel
Travelling? Make sure you have insurance
[Hanri Pretorius] When you're planning an overseas holiday, insurance is usually the last thing on your mind: but travelling without proper insurance can leave you and your family destitute if anything happens. Read more >>

Get hooked on fly-fishing
Leave the stresses and the strains of city life behind you and head to the majestic mountains of the Drakensberg. At ZuluWaters Game Reserve in the charming Midlands of KwaZulu-Natal, you can marvel at the wonders of the wilderness, stay in supreme luxury and unsurpassed comfort and experience exciting fly-fishing safaris in the historic Bushmans River. Read more >>

[10 Things I Love About]... Unearthing new destinations
[Brian Berkman: contributing editor, travel] Mention the name Lew Rood to anyone in the know in tourism and hospitality and they will coo adoringly. I have not yet met another who has such a warmly affectionate following. As he reinvents himself as a specialist hospitality consultant, after retiring from Singita where his marketing and sales skills catapulted the brand to market leader in bespoke safari, I thought it fitting that he should kick off a new BizTravel feature: 10 Things I Love About... Read more >>

2012 tourism outlook positive
The 2011/12 summer season has proved to be a successful period for Cape Town-based hotels, which saw a noticeable year-on-year increase in occupancy figures over the December 2011 and January 2012 period. Read more >>

Imperial Europe: A magical place of kings and castles, concertos and culture
[Theresa Szejwallo] There's so much to see and do in Europe - but for sheer history, culture and off-the-beaten-track discovery, there's nothing like the central and Eastern parts of this fascinating continent. Read more >>

More Travel news...


BizLounge
Top restaurants and chefs at the Taste of Cape Town
Fourteen of Cape Town's finest chefs will be showcasing their signature dishes at this year's Taste of Cape Town at the Green Point Cricket Oval from 19 to 22 April, 2012. The public can sample the best that the city has to offer, and engage in a variety of complementary events. Read more >>

A bite-sized RAMfest
[Jana van Heerden] The biggest news on the festival calendar is usually the announcement of the international acts for RAMfest. This year the change of set-up was the hot topic. The news that the three-day festival had been slashed down to a single day was greeted with abject horror in Cape Town, where it had always been a three-day event, although Bloemfontein and Port Elizabeth were thrilled to be invited to the party alongside Durban and Joburg. Then the announcement of the United Nations of international line-ups brought the focus right back to the music. Read more >>

RAM on
[Dylan Klichowicz] The notion of a one-day outdoor party was a new one for me, but one with very obvious positives. Don't get me wrong, I have no problem sleeping in a tent or roughing it, but it makes a nice change to wake up in your own bed, have a proper shower, some breakfast and just generally be more comfortable during your morning processes. Read more >>

KONGOS release video for Escape
[Sindy Peters] The music video for Escape, the third single off KONGOS sophomore album, Lunatic, premiered last night on DStv's MK. Shot mostly in South Africa, a couple wakes up to destruction on the tellie and hit the road to "escape". Naturally, they're headed for Cape Town... Read more >>

Stereo Zen releases UnFunky video
[Sindy Peters] Directed by Hugh Dudley, Cape Town funk-rock band Stereo Zen recently released a music video for the track UnFunky. The title is fairly misleading as the song is anything but "unfunky" - which, I suppose, ties into the concept of the video pretty tightly. Read more >>

Fast paced thrills in Contraband
[Daniel Dercksen] There's nothing more satisfying that watching a well-made and thoroughly engrossing crime thriller. With all the CSIs, NCISs, Law and Orders and a plethora of other crime series on the home-entertainment front - and a spate of blood-soaked action-thrillers on the big screen, it is stimulating to reboot and discover a fresh and clear-cut film. Read more >>

Gugulethu Tenors give goosebumps
[Andra le Roux-Kemp] Did you know that when you get goosebumps, it is due to a decrease in body temperature? And that a decrease in body temperature is generally associated with a longer life expectancy? I am no doctor, but if this is true then attending the sensational, sold-out performance of the Gugulethu Tenors at The Fugard Theatre added quite a few years to my lifespan. Read more >>

Blind Tiger Sessions with Arno Carstens
[Farah Barry] "To be able to play - and to play these weird instruments - that's what music is all about." Pithy or not, Arno Carstens knows his music. And, as it happens, he also knows his art. His series of Blind Tiger Sessions - a small part of the larger exhibition Arno Plus - has him jamming with others in the upper room of the Lovell Gallery in Woodstock. Read more >>

The art of War Horse
[Eugene Yiga] War Horse is a movie about two things: a war and a horse. The war part, as expected from a director like Steven Spielberg, is absolutely epic. That explains why the film received Oscar nominations for Best Cinematography and Best Set Design. Some of the scenes, like the charge through a German camp, are so spectacularly shot that all you can do is sit back in awe. Read more >>

Long live FTTW
[Ruth Cooper] Happy-go-lucky Durban-based pop band Fire Through The Window are officially releasing first part of their two part EP, "Live Long" on 30 March. We chat to vocalist/guitarist Marc de la Querra about their imminent new release, Star Trek and Bonobo chimps. Read more >>

More BizLounge news...


Jobs offered
Graphic Designer - Sandton
Graphic designer of packaging, new brands for products, product adverts, retail adverts, product and corporate brochures, corporate logo's, point of sale design, store stand designs, online weekly advert designs. Read more >>

Bakery Specialist Manager - Nelspruit
To manage a top end retail bakery, catering to LSM 6-10. Production planning, management of staff, stock control and stocktake. Production of high end bakery products of international standards. Read more >>


Click here to customise your jobs section


New events to diarise

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Quotes
"Delay is preferable to error. (via Brainy Quote)" - Thomas Jefferson
"Only Great minds can afford simple style. (via Retro Petite)" - Stendhal
"Our head of social media is the customer. (via Anson Alex.com)" - McDonald's
"Making money isn't the backbone of our guiding purpose; making money is the by-product of our guiding purpose. If you're doing something you love, you're more likely to put your all into it, and that generally equates to making money. (via Gaiam life)" - Warren Buffett
"The purpose of business is to create and keep a customer. (via Small Biz CRM)" - Peter Drucker


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