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Retail News

Jumia aims for profit as it fends off Chinese rivals
Africa-focused e-commerce retailer Jumia Technologies expects to break even in the last quarter of 2026 and deliver its first full-year profit next year as it accelerates growth after years of restructuring, its CEO, Francis Dufay said. 12 Feb 2026
SA's product recall trend reflects a healthy regulatory environment
Although product recalls inherently cause public anxiety, they should be viewed as preventative measures intended to safeguard customers and avoid more extensive harm. 12 Feb 2026
New global brands on SA shelves: Häagen-Dazs, Old El Paso, Nature Valley and Pillsbury
Rialto, a division of the Libstar Group, has completed the integration of 55 General Mills products into its portfolio, marking one of the group’s largest and fastest distribution rollouts to date. 12 Feb 2026
Behind Dis-Chem's Better Rewards: How fintech, real-time data and retail tech are redefining loyalty in SA
As South African consumers navigate rising living costs and persistent economic pressure, loyalty programmes have evolved from “nice-to-have” perks into essential value engines. 11 Feb 2026
DEDAT Tech Talk Series shines spotlight on retail and manufacturing SMMEs
The Department of Economic Development and Tourism (DEDAT) is continuing its Tech Talk Series with two sector focused sessions on 16 and 17 February 2026 at UVU Africa. The upcoming instalments will highlight practical ways that Retail and Manufacturing SMMEs can use technology to improve efficiency, boost productivity, and grow sustainably. 11 Feb 2026
Retailers embrace tokenisation for secure, personalised customer experiences
It is anticipated that the value of tokenised transactions would quadruple by 2029, from $283bn in 2025 to $574bn. The quick emergence of mobile payments, digital transformation, and e-commerce are major factors driving the market's expansion. 11 Feb 2026
Fourways Mall starts 2026 on a strong footing
Retail confidence surges as Fourways Mall broadens its offering and extends trading hours. 11 Feb 2026
CX outsourcing is shifting from scale to strategic outcomes
A new age in customer experience outsourcing is dawning. For years, the industry was measured by scale: seat counts, headcount, and cost-per-contact. Although they are no longer the primary focus, those measurements are still important. 11 Feb 2026
Lorraine De Graaff to lead Tiger Brands as chief marketing and strategy officer
Tiger Brands has announced the appointment of Lorraine De Graaff as chief marketing and strategy officer, effective 1 March 2026. 10 Feb 2026
Morningside Shopping Centre now fully owned by Flanagan & Gerard
Flanagan & Gerard Property Group has taken full ownership of the Morningside Shopping Centre in Sandton, increasing its stake in the retail asset it has co-owned since 2008. Transfer of the centre was concluded recently, marking Morningside Shopping Centre as the group’s first wholly owned property. 10 Feb 2026
From gas pumps to grocery hubs: The future of SA's forecourts
The South African retail fuel sector is not in decline – it is evolving. 10 Feb 2026
Woodlands Dairy's First Choice expands high-protein beverage range
First Choice High Protein, a high-protein ready-to-drink, milk-based beverage from Woodlands Dairy, has expanded its range with two new offerings designed to meet a broader spectrum of wellness, active lifestyle and performance needs. 10 Feb 2026
Product Recall: ButtaNutt recalls limited peanut butter over toxin fears
ButtaNutt has announced a precautionary food safety recall of limited batches of its peanut butter products after routine internal testing identified slightly elevated aflatoxin levels above the regulatory limit of 10 parts per billion (ppb). 10 Feb 2026
Pick n Pay and Siya Kolisi unite in new value-driven alliance
Pick n Pay has announced a new partnership with Springbok captain and global rugby icon Siya Kolisi, bringing together two proudly South African leaders united by a shared commitment to care, community and meaningful impact. 9 Feb 2026
Livo opens second store at Rosebank Mall with luxury lifestyle offerings
Rosebank Mall expands its retail offering with the opening of Livo, a contemporary luxury lifestyle store. 9 Feb 2026
Botselo Mills and Shoprite's partnership feeds the nation
From delivering maize meal to nearby farmers in a single bakkie to supplying more than 120 tonnes every month through one of South Africa’s largest retail networks, family-run Botselo Mills has become one of the country’s quiet food-security success stories. 9 Feb 2026
TakealotNow expands to Durban
Takealot has expanded on-demand delivery service TakealotNow, to Durban, covering Morningside, Berea, Westville, and parts of Durban North. 6 Feb 2026
V&A Waterfront ends 2025 with 3 million visitors and R1.4bn sales
The V&A Waterfront closed out 2025 on a high note, recording more than three million visitors in December alone, generating R1.4bn in sales across the precinct and hosting a New Year’s Eve celebration that drew 200,000 revellers on site and reached a global digital audience of tens of millions. 6 Feb 2026
Makro Restored launches to meet demand for refurbished tech devices
With the introduction of Makro Restored, their new line of restored electronic gadgets, Makro is making it easier for more South Africans to possess reliable, well-known smartphones, tablets, laptops, smartwatches, desktops, audio (speakers and headphones), and gaming consoles. 5 Feb 2026
Woolworths introduces MyDifference: A new era in customer loyalty
Woolworths’ MyDifference loyalty programme has marked a significant shift in how the retailer rewards, engages and builds long-term relationships with its customers, moving beyond traditional points-based loyalty to a more personalised, transparent and insight-led model. 5 Feb 2026
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