Wireless mobility helps floor supervisors solve customer problems in real time without the need to put customers on hold or call them back once they've retrieved the necessary information. Floor supervisors can be more efficient, thus decreasing call time, by moving about the office to perform supportive tasks and actively engage with agents. 20 Sep 2007
Sony has denied reports that it will sell its production facilities for advanced chips used in the PlayStation 3 to Toshiba for nearly 100 billion yen (US$864 million). 20 Sep 2007
Regardless of which online bill paying method is selected, consumers have to pay attention to monthly statements and changing circumstances. It is easy to lose track of things after completing the one-time setup. For instance, one danger in using electronic bill paying's automatic pay feature is not noticing an interest rate increase in a credit card or adjustable mortgage account. 19 Sep 2007
USA - Nutrition, food safety and ingredient quality are most important to moms when taking their families to fast-food restaurants. In addition to feeling that the industry should provide more information on the food they serve, moms are also looking for more fruit and vegetable choices while on the go due to their families' busy schedules. To help address these and other questions, McDonald's is opening its doors to the Moms' Quality Correspondents, offering them an unprecedented look at the company's produce and supply chain. 19 Sep 2007
Shoe City, the national shoe retailer part of the Pepkor group, has unleashed their latest marketing campaign, coinciding with the roll out of their revamped Shoe City stores as seen in Century City, Cape Town and Fourways, Jo'burg. 19 Sep 2007
Stellenzicht, acclaimed Stellenbosch red wine producer, has taken home one Grand d'Or, three gold and two silver medals from the prestigious 2007 Michelangelo International Awards, which took place in Stellenbosch last weekend. 19 Sep 2007
When the Consumer Protection Bill becomes law it will not only boost the rights of consumers but will have a significant impact on the way traders, retailers and suppliers can do business. 19 Sep 2007
A Limpopo delegation has jetted off to the world's biggest beer festival, the Oktoberfest in Germany, to learn the secret of its success. 19 Sep 2007
USA - A growing percentage of revenue generated by small retailers is being derived from eCommerce transactions, and respondents to a nationwide poll conducted by the Small Business Research Board (SBRB) indicate that the trend will continue over the next 12 to 24 months, according to the results of the latest study released on 13 September. 19 Sep 2007
The iPhone's arrival on UK shores became imminent Tuesday as Apple revealed that O2 will be the device's official carrier for the area, confirming widespread speculation. The price for the device in the UK will be about US$542 - less than the iPhone's price when it debuted stateside, but significantly more than Americans currently pay. It will hit UK shelves on 9 November, little more than five months after its US launch. 19 Sep 2007
Perhaps the most significant savings that paperless billing could achieve would benefit the environment directly. Electronic bills would cut down on the consumption of trees. If all US households viewed and paid their bills online, the reduction in paper would save 16.5 million trees a year, according to a recent report published by Javelin Strategy and Research. 19 Sep 2007
Klûk CGDT, the partnership of Malcolm Klûk and Christiaan Gabriel du Toit, will be featured in this year's Nederburg Auction Spring/Summer collection showing at Paarl on 29 September. The fashion show will mark the grand finale to the auction, in which 150 top name wine labels will come under the hammer of Stephan Welz. 18 Sep 2007
Compass Group SA's Safety Health & Environment (SHE) shared support service team recently achieved ISO 9001, an international quality management certification. This was awarded after the team formalised all processes utilised to support the various units across the business. 18 Sep 2007
Roodepoort resident, Eurika Kuhn, lived the life of the rich and famous for an evening last month - welcoming four close friends into her home to share a privately catered dinner party. Sponsored by Dulcé Café, the evening was the result of a prize Kuhn won after she entered a competition featured in local woman's e-zine, Fe-Mail. 18 Sep 2007
Boardmans has launched its first in a series of home catalogues, featuring a range of home merchandise from kitchen appliances to bedroom, bathroom and décor accessories. In a move toward convenient shopping, South Africans can use this guide to shop in three ways: in-store, online or telephonically. 18 Sep 2007
Marcel Weickl, long-standing employee of the CN Business Furniture Group, has been appointed to the position of national product development manager. 18 Sep 2007
The legendary Jimi Hendrix left the music world awestruck by his talent, and shocked by his untimely death. Given his iconic stature, any product aspiring to bear his name had to live up to his larger-than-life legacy. So, when Beverage Concepts LLC licensed the name Jimi Hendrix for its new energy drink, an aluminum bottle manufactured by CCL Container was chosen for its unique, standout packaging. 18 Sep 2007
If you are thinking about bringing your technology to market in China you'll want to attend a free, live online interview with an executive from Analog Devices at 10am PDT on 25 September 2007. Anyone with a computer and Internet connection can participate and submit questions. 18 Sep 2007
The International Trade Centre is taking a strong stand against a proposed ban on airfreighting organic fruits and vegetables from developing countries to Britain. The United Kingdom's Department for International Development (DfID), jointly with ITC, has organised a seminar in London today, 17 September 2007, to debate the controversial issue. 17 Sep 2007
FRANCE - The first Levi's eyewear collection is scheduled to make its official debut at the next edition of SILMO - the international trade exhibition known for its collaboration with the world of fashion, to be held in Paris from 19 - 22 October 2007. 17 Sep 2007
