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Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010





Delayed by volcano
Rod Baker 29 Apr 2010


KCB launches multi-tasking ATM
Carole Kimutai 17 Feb 2010




EABL to launch CSI program
Carole Kimutai 8 Oct 2009


Kenya: e-Commerce is here, finally
Carole Kimutai 14 Sep 2009



