CRM, CX, UX Western Europe

Subscribe & Follow

Promoted

Cape Town Business Summit & Expo 2026 set to welcome thousands of entrepreneurs to the CTICC!

Cape Town Business Summit & Expo 2026 set to welcome thousands of entrepreneurs to the CTICC!

Cycle of Life 1 day

Advertise your job vacancies

#BizTrends2026 | Tom Kaneshige on how CMOs seized strategy in an age of chaos

#BizTrends2026 | Tom Kaneshige on how CMOs seized strategy in an age of chaosTom Kaneshige

Company news

More company news | Submit

Human8 doubles down on AI-enabled consultative power

Human8 Human8 doubles down on AI-enabled consultative power

29 Oct 2025

Introducing the Effie Lions Foundation: Building a marketing industry for everyone

Association for Communication and Advertising Introducing the Effie Lions Foundation: Building a marketing industry for everyone

13 Jun 2025

Human8 names Tim Nguyen product and innovation manager to further advance insight solutions

Human8 Human8 names Tim Nguyen product and innovation manager to further advance insight solutions

11 Jun 2025

More news

Source: © 123rf The number of people living alone has grown steadily over the past few decades. Brands have a real opportunity to target this audience

Marketers optimistic as Warc forecasts global ad spend of $1.15tr in 2025

13 Nov 2024

New leadership announcements as WPP acquires NCA. Ogilvy global CEO Devika Bulchandani and James Murphy CEO Ogilvy Group UK (Image supplied)

New Commercial Arts joins Ogilvy as WPP announces leadership shakeup

11 Sep 2024

Source:

Digital advertising group Aleph launches payment unit

18 Aug 2023

Source:

The power of inclusive portrayal in advertising

Emily Stander 28 May 2021

1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Customer experience will help retailers overcome the financial hit from coronavirus

Customer experience will help retailers overcome the financial hit from coronavirus

Frederic Dimanche 6 Jul 2020

Covid-19: Could remote working help retail re-evaluate its agenda?

Covid-19: Could remote working help retail re-evaluate its agenda?

1 Apr 2020

Schaefer presenting at the Adobe CX Forum.

#AdobeCX: How to embrace the power of customer experience management

Leigh Andrews 8 Oct 2019

Image credit: Zoe Holling on Unsplash.

Key findings from Warc's 2019 Future of Strategy report

28 Aug 2019

This year's SA Cannes Lions' judges...

#CannesLions2019: Accuracy of SA judges' predictions, revealed!

Leigh Andrews 27 Jun 2019

New report reveals customers want security, service and localised experiences

New report reveals customers want security, service and localised experiences

25 Jun 2019

#CannesLions2019: All the SA winners!

#CannesLions2019: All the SA winners!

21 Jun 2019

#CannesLions2019: Experience Lions winners!

20 Jun 2019

#CannesLions2019: Brand Experience & Activations shortlist

19 Jun 2019

Monitor emotional imprint of customer experience to manage customer loyalty

20 Nov 2014

Second annual global customer service survey: The findings

10 Jun 2014

Live reply

18 Oct 2011

Cost still key in supply chain strategies

22 Sep 2010

Are your social media efforts worthwhile?

31 Aug 2010

Investment in speech analytics in call centres set to double

Published by Ovum, part of the Datamonitor group 23 Jun 2010

Let's do Biz