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SOUTH AFRICA

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos
#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

By 3 May 2022

UNITED STATES

Boris Dzhingarov
The anatomy of professional CRM consulting

By , Issued by ESBO 7 Oct 2021

GLOBAL

Source:
The power of inclusive portrayal in advertising

By 28 May 2021

GLOBAL

1 in 4 consumers tried a new brand during pandemic - global report
1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

GLOBAL

Customer experience will help retailers overcome the financial hit from coronavirus
Customer experience will help retailers overcome the financial hit from coronavirus

By 6 Jul 2020

SOUTH AFRICA

Connecting with customers on the ground is not dead
Connecting with customers on the ground is not dead

27 Jan 2020

SOUTH AFRICA

Continuous adaptation: Staying ahead of customer needs
Continuous adaptation: Staying ahead of customer needs

By 8 Nov 2019

GLOBAL

Image credit: Zoe Holling on Unsplash.
Key findings from Warc's 2019 Future of Strategy report

28 Aug 2019

GLOBAL

New report reveals customers want security, service and localised experiences
New report reveals customers want security, service and localised experiences

25 Jun 2019

UNITED STATES

Live trivia could be a powerful tool for building customer engagement
Live trivia could be a powerful tool for building customer engagement

By , Issued by ESBO 27 Aug 2018

SOUTH AFRICA

What's in a (cross)word?
What's in a (cross)word?

By 22 Aug 2018

SOUTH AFRICA

#SeamlessAfrica: Store 4.0 is an attitude, not a technology
#SeamlessAfrica: Store 4.0 is an attitude, not a technology

By 12 Mar 2018

GLOBAL

Dolgachov © –
Has the digital era changed the luxury game for good?

By 19 Jan 2018

SOUTH AFRICA

Image credit: Alok Sharma - .
New research suggests organisations should embrace new messaging culture

6 Dec 2017

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