CRM, CX, UX United States

Subscribe & Follow

Advertise your job vacancies

Source: © 123rf The number of people living alone has grown steadily over the past few decades. Brands have a real opportunity to target this audience

Marketers optimistic as Warc forecasts global ad spend of $1.15tr in 2025

Company news

More company news | Submit

Introducing the Effie Lions Foundation: Building a marketing industry for everyone

Association for Communication and Advertising Introducing the Effie Lions Foundation: Building a marketing industry for everyone

13 Jun 2025

Human8 names Tim Nguyen product and innovation manager to further advance insight solutions

Human8 Human8 names Tim Nguyen product and innovation manager to further advance insight solutions

11 Jun 2025

More news

New leadership announcements as WPP acquires NCA. Ogilvy global CEO Devika Bulchandani and James Murphy CEO Ogilvy Group UK (Image supplied)

New Commercial Arts joins Ogilvy as WPP announces leadership shakeup

11 Sep 2024

Source:

Digital advertising group Aleph launches payment unit

18 Aug 2023

Source: © Pixabay The latest research from the CMO Council finds that 83% of marketers say optimising media and audience for in-flight campaigns is either extremely (40%) or very (43%) important

2 out of 3 marketers lack confidence in media marketing and advertising strategy

11 Jan 2023

Source: © Cup of Couple WPP has acquired Fenom Digital to join WPP’s global commerce capability within Wunderman Thompson

WPP increases global commerce capability through Fenom Digital acquisition

6 Jan 2023

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

#EcomAfrica: Understand customers as people, not numbers - Alex Genov of Zappos

Lauren Hartzenberg 3 May 2022

Source:

The power of inclusive portrayal in advertising

Emily Stander 28 May 2021

1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Customer experience will help retailers overcome the financial hit from coronavirus

Customer experience will help retailers overcome the financial hit from coronavirus

Frederic Dimanche 6 Jul 2020

Connecting with customers on the ground is not dead

Connecting with customers on the ground is not dead

27 Jan 2020

Continuous adaptation: Staying ahead of customer needs

Continuous adaptation: Staying ahead of customer needs

Melissa Campbell 8 Nov 2019

Image credit: Zoe Holling on Unsplash.

Key findings from Warc's 2019 Future of Strategy report

28 Aug 2019

New report reveals customers want security, service and localised experiences

New report reveals customers want security, service and localised experiences

25 Jun 2019

What's in a (cross)word?

What's in a (cross)word?

Werner Theron 22 Aug 2018

#SeamlessAfrica: Store 4.0 is an attitude, not a technology

#SeamlessAfrica: Store 4.0 is an attitude, not a technology

Lauren Hartzenberg 12 Mar 2018

Dolgachov © –

Has the digital era changed the luxury game for good?

Megan Bowman 19 Jan 2018

Image credit: Alok Sharma - .

New research suggests organisations should embrace new messaging culture

6 Dec 2017

Report reveals customer aftermarket is afterthought for manufacturers

Report reveals customer aftermarket is afterthought for manufacturers

12 Oct 2017

Image via Fotolia.com

CRM could stand for - Come on Retain Me

Monika D'Agostino 30 Sep 2015

Four ways that social CRM can boost your bottom line

James White 19 Jun 2015

Best customer service: The world's top 10 countries

Best customer service: The world's top 10 countries

Alex Hillsberg 10 Sep 2014

Second annual global customer service survey: The findings

Second annual global customer service survey: The findings

10 Jun 2014

[SXSW Interactive 2014] SXSW highlights - Gary Vaynerchuk

[SXSW Interactive 2014] SXSW highlights - Gary Vaynerchuk

Mark Schefermann 1 Apr 2014

San Franciscans got sick and tired of waiting around for their coach to pick them up and take them home. So an app came to their rescue. (Image: Aaron Logan, from , via Wikimedia Commons)

A virtual magic carpet ride

Our Reporter 16 Nov 2013

Analysing the CRM needs of a midsize business

Paul Anderson 2 Apr 2013

ClkClk recognised for most innovative technology of 2012

15 Mar 2013

Corelynx to offer market-specific CRM customisation solutions to global entrepreneurs

8 Feb 2013

BlackBerry World: RIM announces Wireless Achievement Award recipients

BlackBerry World: RIM announces Wireless Achievement Award recipients

3 May 2012

Mindshare Technologies president to retire

1 Mar 2012

Let's do Biz