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Security 101

After the recent spate of robberies in SA shopping malls, Simon Colman highlights the importance of comprehensive liability cover for shopkeepers and property owners, while Aki Kalliatakis gives shop owners and mall management a few ideas to deter would-be thieves. From malls to online, William Lawrence takes a look at the inner workings of cyber crime syndicates and what we can learn from them.

Stay safe!

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image: © mikkolem - Fotolia.com

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Weekly top stories
When a store stick-up doesn't mean a price rise

Aki Kalliatakis

Daylight robbery at shopping centres has become a big worry ... and I'm not talking about the mark-up of products and services due to the new season and high inflation.

Read more >>



Heineken turns down SABMiller takeover bid

Nick Hedley

The Heineken family‚ owners of Dutch brewer Heineken‚ were reported on Sunday, 14 September 2014, to have turned down a takeover bid from SABMiller.

Read more >>



Reviewing amended retail labour laws

Tanya Cohen, a director of the Retail Association, will be speaking at the 2014 Retail Association Employment Conference about whether amended laws will make retail labour compliance better or worse.

Read more >>



Liability cover essential for shopkeepers, property owners

Simon Colman

Comprehensive public liability cover is essential for shopkeepers and property owners, given the rise in mall robberies in the Gauteng province.

Read more >>



Creating SMMEs that meet 21st century needs

Sanjeev Orie

The biggest challenge South Africa faces is to create SMMEs that meet the needs of the 21st century. Before the start of this century, discussions on SMMEs were rhetorical...

Read more >>



Growth of shopping centre gift card market - survey

Tutuka, the company that provides prepaid options to retailers, recently completed a survey of 40 shopping centres around South Africa, which showed that branded gift cards do more than just...

Read more >>



Innovation Group releases report on fleet management in 2015 and beyond

The Innovation Group has released The Future Now report on fleet management in 2015 and beyond, which points to a future for fleet management that...

Read more >>



MTN, Skrill join forces to launch 'Pay by Skrill' service

MTN Mobile Money users in Ivory Coast and Rwanda will be first to enjoy benefits of the new partnership between MTN and Skrill when the 'Pay by Skrill' service launches this month...

Read more >>



Early warning system for retail sector

A mobile system that can assess the health of portfolio assets through an innovative recommendations-based early warning system can assist managers of shopping centres and retail chains grappling with the knock-on effect of stunted economic growth.

Read more >>





Banking & Finance
Mobile banking ... what's next?

Dawie Botes

During this last decade or so with mobile banking, we've seen a major shift in focus with regards to how banking customers interact with their banks... read more>>
Brand News
AVI targets African sales with better distribution

Nick Hedley

Branded consumer products group AVI is targeting a good year for grocery and personal care sales in African countries, after improving its distribution channels in several export markets... read more>>
Plush celebrates 50 years with competition
JD Group FY HEPS at 93.6c vs 397.1c in 2013
Commercial Property
Dihlabeng Mall in Bethlehem gets 5000m2 extension
Dihlabeng Mall in Bethlehem, acquired by Investec Property Fund in June 2014, is to get a 5000m2 extension, anchored by a full-line Woolworth's store of over 3000m2. The expansion is scheduled to open for trading in August 2015. read more>>
Fairvest distribution surpasses forecast

Alistair Anderson

Distribution
Janine Janse van Rensburg wins 'Entrepreneur of the Year Award 2014'
Janine Janse van Rensburg, founder of Poise Brands, has won Professional Beauty South Africa's 'Entrepreneur of the Year Award 2014'. The award, which celebrates excellence in entrepreneurship, serves as an inspiration to others to succeed in the beauty/wellbeing industry. read more>>
E-commerce
New CTO for Kalahari.com
South African e-tailer, Kalahari.com has announced that Dirk Oberholster will be joining the company as its new chief technical officer (CTO). read more>>
New design tool for online stores from Shopstar
A new design tool, from Shopstar, reinvents the creation of online shops by shop owners and designers. It allows anyone to create and manage their online shop effortlessly. read more>>
Exhibitions & Events
FoodWineDesign Fair gets new name with artisanal flair
As a salute to the thousands of hours of workmanship and effort that goes into every item exhibited and sold at the Sanlam FoodWineDesign Fair, it has been renamed the Sanlam Handmade Contemporary Fair. read more>>
Click, Klink, voting open for wine tourism awards
Fashion, Clothing & Textiles
Woolworths partnership to grow SA fashion education
Woolworths has entered into partnership with Kingston University in London and Cape Peninsula University of Technology (CPUT) in Cape Town to nurture the skills of soon-to-be fashion design graduates... read more>>
FMCG
Hungry Lion calls on SA to help break world record
The residents of Cape Town are invited to make history with Hungry Lion by breaking the Guinness World Record for the world's largest serving of fried chicken on Heritage Day on 24 September 2014... read more>>
Franchising
Turning up the heat in the steakhouse kitchen
The people with "a taste for life" also have a taste for steak-eaters with thick wallets. read more>>
Country Bird's first KFC outlet in Zimbabwe

Marc Hasenfuss

Poultry group Country Bird Holdings (CBH) has finally got its first KFC outlet up and running in Zimbabwe... read more>>
Green Sustainability
Economy reduces plastics recycling in 2013, call for more source sorting
Plastics SA has just released the nation's latest plastic recycling results for the year 2013 - 280,000 tons of plastic (20.0% of all plastics manufactured in South Africa) were diverted from landfill and recycled during 2013. read more>>
Hospitality
Finalists of Bollinger Exceptional Wine Service Award selected
The finalists for the 2014 Bollinger Exceptional Wine Service Award have been selected and are ready for the finals on 6 October at Ellerman House... read more>>
Import/Export
SA ready to fight EU ban on citrus fruit

Linda Ensor

The government was ready to take the European Union (EU) to the World Trade Organisation (WTO) to challenge its objections to imports of SA's citrus fruit due to black spot, Trade and Industry Minister Rob Davies said on Tuesday, 9 September 2014. read more>>
Logistics
Capespan buys stake in clearing specialist

Marc Hasenfuss

Zeder-controlled fruit farming and marketing company Capespan has bulked up its logistics arm by snapping up a 75% stake in forwarding and clearing specialist Aspen International, it was announced at the weekend. read more>>
Manufacturing
SA July manufacturing production down 7.9% y/y
Manufacturing production fell much more than expected in July - mainly reflecting the damaging effect a strike by steel and engineering workers during the month had on output. read more>>
Packaging and coding equipment trends in the manufacturing industry

Brandon Pearce, Issued by Pyrotec

Packaging plays an important role in consumer in-store purchasing decisions as it has the power to increase sales of any product. But a lot more goes into packaging than just the look and feel. The equipment used to label, code and print on packaging is just as vital... read more>>
Beneficiation needs favourable environment
Mechanisation brings profits and jobs says Coka
Refrigeration
Industrial refrigeration merger adds to energy solutions
Energy Partners has announced the merger of its industrial refrigeration division with local industrial refrigeration specialists, RG Moolenschot and Associates (RGMA). read more>>
Retail Marketing
When traditional marketing models miss the mark

Grant Shippey

When you are putting together a media plan for your new campaign, do you use a 'spray and pray' approach, or do you spend time making educated and informed decisions? read more>>
Coffee and AR change the face of retail marketing

Issued by Digital Narrative

Vida e caffé has incorporated augmented reality in its marketing mix to up the ante around the competition launched this month by means of an interactive coffee sleeve, augmented by Digital Narrative, a Layar Certified Partner... read more>>
[Biz Takeouts Podcast] 105: The 2014 DMASA Assegai - Integrated Marketing Awards
Retail Services
Feeling off balance? Spare a thought for your wheels

Issued by Tiger Wheel & Tyre

2014 is well past halfway and most people are beginning to feel off balance and in need of a break before the year-end madness. If that's how you feel, spare a thought for your wheels and tyres, says Joe du Plooy, Marketing Executive at Tiger Wheel & Tyre... read more>>
Retailers
New retail app developed by local startup Beaconeye
A new retail app, Piing, developed by local start up Beaconeye uses iBeacon technology to engage customers directly through their mobile devices, while in-store or nearby, using Bluetooth Smart tech... read more>>
Retailers strive to adapt as customers struggle

Zeenat Moorad

As predicted, consumer spending is in the doldrums this year. The performance of SA's grocers is proof of consumers' struggle to make ends meet as living costs increase, wage growth and job creation stalls, and debt continues to mount. read more>>
Pick n Pay offers WDC items gift range
Tolls take toll on car dealerships
Security
Learning from cybercriminals - banks beware

William Lawrence

Given that South Africa loses billions of Rands to cyber fraud every year, with 19% of online banking users have fallen victim to online fraud, banks should learn the techniques and modus operandi of cyber criminals. read more>>
Consumer Goods Council of South Africa condemns latest shopping mall robberies

Issued by Consumer Goods Council of South Africa

The CGCSA's Crime Risk Initiative has expressed concern over the recent spike in armed robberies aimed at retailers, including jewellers and cell phone stores, situated within shopping centres... read more>>
Shopfitting
Designing SA restaurant to fit Dubai lifestyle
Specialist hospitality interior design agency, Design Partnership, recently worked on the new Tashas store in Dubai - the first Tashas restaurant to open internationally. read more>>
Technology
Entries open for Top Technology 100 Business awards
Entries have opened for the 2014 Technology Top 100 Business Awards programme, a business initiative launched by the South African Engineering Association... read more>>
Training
South African Chefs Academy opens in Joburg in 2015
The South African Chefs Academy will open a branch in Norwood, Johannesburg in January 2015, after 11 successful years of training in Cape Town. read more>>
CWG launches internship scheme to develop young viticulturists
The Cape Winemakers Guild, in association with VinPro, has expanded its highly successful Oenology Protégé Programme with the launch of a similar internship scheme to develop young viticulturists. read more>>
International
Garment industry says 200 plants shut since Bangladesh disaster
DHAKA: More than 200 garment factories have shut down in Bangladesh since the country's worst industrial disaster prompted a massive clean-up of the world's second-largest textile sector, an industry group said Thursday, 11 September. read more>>
U2's new album free on iTunes
SAN FRANCISCO, USA: Irish superstars U2 has released their first album in five years free on Apple's iTunes as the technology giant unveiled its latest smartphones. read more>>
Details of Apple's iWatch and iPhone 6
SAN FRANCISCO, USA: Apple has moved to recapture its role as a technology trend-setter with its highly anticipated smartwatch and two large-screen versions of the iPhone. read more>>
Best customer service: The world's top 10 countries

Alex Hillsberg

CHICAGO, US: Last March, Bloomberg reported the number of jobs reached a record pre-recession peak at 116.1 million, even surpassing the US Labour Department's projections. read more>>

click to enlarge
Twitter adds 'buy buttons' to adverts
SAN FRANCISCO, USA: Twitter has begun testing 'buy buttons' that let people make purchases directly from marketing posts fired off at the globally popular one-to-many messaging service. read more>>
EU finance ministers call for more investments to stimulate growth
Buyers bite big at larger Apple iPhones
Kingfisher appoints French CEO: company
RadioShack faces bankruptcy
HP fined $59m for bribing Russian officials
Lights, camera, ACTION: How to launch a TV channel successfully

Doron Revivi

Telefonic to raise cash to pay for E-Plus
OMMA finalists announced
Ferrari boss Montezemolo quits
Apple launches iWatch and new iPhone 6 as predicted
Rakuten buys shopping site Ebates for $1bn
Amazon's new 'Fire' smartphone for Britain, Germany
Facebook members in court for speed trap tip-offs
Apple frenzy but silence is maintained
M&M winners announced
More International
Government
Dti expecting good audit results, says minister
CAPE TOWN: Trade and Industry Minister Rob Davies says his department is on track to achieve good audit results without any findings. read more>>
SA, Belarus build bilateral ties
PRETORIA: South African officials met with a Belarus delegation on Friday, 12 September, to review bilateral relations, with both sides having agreed on the importance of building a mutually beneficial partnership that contributes to the advancement of national and regional development priorities. read more>>
Security boost for SA malls after thefts
Gauteng police will increase visibility in and around some of the malls that have been identified as high-risk shopping areas, says Provincial Police Commissioner Lesetja Mothiba. read more>>
Cele wants stock theft to have same priority as cash heists
Stock theft should be given the same level of priority and attention as cash heists in the fight against crime, says Agriculture, Forestry and Fisheries Deputy Minister General Bheki Cele. read more>>
President Zuma calls emergency meeting on Lesotho
IPID probe finds no grounds to prosecute Phiyega
SA and China to improve employment services
400 schools in Gauteng now have proper sanitation
SA's democracy: The heritage we will bequeath to generations of the future

Miller Matola

Corrupt officials - 100 convictions sought
Gauteng residents able to speak out over e-tolls
State says it will create 6m jobs in five years

More Matshediso

Disability levels rise to 7.5% of the population
Right2Know Campaign releases its 2014 'Secret State of the Nation' report
State 'distances itself' from Maphatsoe remarks
SABC: Did Tshabalala lie about her qualifications?
Shackles of unemployment may be broken through partnerships
Sports federations sign transformaton agreements
More Government news
Lifestyle
Gut-busting gags at Nando's Mass Hysteria

Sindy Peters

If you don't have plans this weekend... actually, even if you do, scrap them, and make your way to the Artscape Opera House for the Nando's Mass Hysteria Comedy Parliament. read more>>
Healthy gain in vehicle exports

Henrie Geyser: motoring editor

While August and year-to-date local sales of new vehicles continued their negative trend, exports picked up speed to record a gain 18.5% compared to the same month last year. read more>>
Jobs offered
Key Accounts Manager - Johannesburg
Lumoss Mouldings is looking for a sales manager for its retail division. The candidate must have a minimum of 15 years' experience and be able to manage a sales team. Read more >>

Financial Manager - Cape Town
Holdsport (trading as Sportsmans Warehouse and Outdoor Warehouse) has a financial management position in its logistics and service division for a young professional who wants to develop their retail acumen. Read more >>



New events to diarise
Decadent Hair Collection launch and pop-up store
LB Group - 27 Sep 2014 Johannesburg

Vitafoods Africa Conference
IIR SA - 1 Oct 2014 to 3 Oct 2014 Johannesburg

1st Annual Ekurhuleni Fashion Week
Etouch Communications - 5 Oct 2014 to 6 Oct 2014 Katlehong

WasteCon2014
IWMSA - 6 Oct 2014 to 10 Oct 2014 Somerset West

SwenkXpress
Qembu Langempela - 11 Oct 2014 Johannesburg

ED Conference 2014
Creative Space Media - 27 Oct 2014 to 28 Oct 2014 Midrand

CGCSA Summit 2014
Meropa Commuications - 28 Oct 2014 to 29 Oct 2014 Johannesburg, Midrand

Pricing and Billing Conference 2014
Trade Conferences International - 29 Oct 2014 to 30 Oct 2014 Johannesburg

Agri-Expo Livestock 2014
Agri-Expo - 6 Nov 2014 to 8 Nov 2014 Stellenbosch

Renewables & Energy Forum South Africa Conference
REFSA CONFERENCE - 5 May 2015 Johannesburg

Upcoming events
International Infrastructure & Invest Convention - 16 Sep 2014 to 17 Sep 2014 Johannesburg
IIIC 2014 delegates will be exclusively invited to participate in sector-specific guided tours through premium exhibitors in the concurrent Electra Mining Africa Exhibition. Read more >>


South Africa Meat Conference
AfriClan - 16 Sep 2014 to 17 Sep 2014 Johannesburg

SA Innovation Summit
Reputation Matters - 16 Sep 2014 to 18 Sep 2014 Cape Town

Establish your footprint in fashion and beauty
Afrikan Makoti Media - 17 Sep 2014 Centurion

Emerging Market Immersion Day
POPAI SA - 19 Sep 2014 to 3 Oct 2014 Cape Town

Quotes
Shoshana Zuboff
"As information technology restructures the work situation, it abstracts thought from action."
Darren Criss
"I always shoot for the moon in my work, so that I'm happy when I land on the roof."
John Gerzema
"Transparency, honesty, kindness, good stewardship, even humor, work in businesses at all times."
Deepika Padukone
"The fruit of your own hard work is the sweetest."
Candace Parker
"Today I know that there is still work to be done, but along the way my I am achieving my dreams."

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