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Retail

Present and future retail success

Over this last week, Laine Barnard has had a look at the story of the African consumer, as well as discussed the future of sustainable retail design in Africa. Callie van der Merwe told delegates of the 4th annual SACSC Research Conference how consumer behaviour effects design decisions. Yuppiechef has been used in Frost & Sullivan's latest case study on e-commerce best practice, and Felix Erken of Junk Mail explains how local businesses can stand up to international giants in the marketplace. And finally, Dave Nemeth drives home the importance of fablabs and specialist buyers in the future of great retail.

Have a great week!

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image: © Tshirt-Factory.com - Fotolia.com

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Weekly top stories
Woolworths deal may be in Australian magnate's line of fire

Zeenat Moorad

Solomon Lew continues to be a noose around Woolworths' neck: it emerged last week that the Australian retail magnate had bought a small stake in department chain David Jones‚ just weeks ahead of a shareholders' vote that could thwart South Africa's biggest retail deal.

Read more >>

Solal awards for Primedia's Mall Division

Once again, the Primedia Mall Division companies have come back triumphant from the latest International Council of Shopping Centre's Solal Marketing Awards. The winners were the Primedia Lifestyle Group and non-GLA revenue management specialist, Captiv8.

Read more >>

E-commerce success: How to gain a million customers in the first year

Global consulting firm, Frost & Sullivan, has released a case study on 'E-commerce best practices of companies leading from the front', based on Menaclick in Morocco, Konga in Nigeria and Yuppiechef in South Africa and how these companies gained a customer base of one million within a year of launching.

Read more >>

Local knowledge, service can stand up to international size

Felix Erken

I have learnt that no matter how much money you spend on advertising or marketing, if you can't deliver the product or service, it won't matter because when the shine of something new wanes, there has to be something at the core of your offering.

Read more >>

How consumer behaviour affects design decisions

"Design is a marriage between art and science," said Callie van der Merwe, CEO of Design Partnership, at the 4th Annual Research Conference, recently held by the South African Council of Shopping Centres (SACSC). "The head and the heart, essentially emotions, affect everything, even our stock-market!"

Read more >>

The future of sustainable retail design in Africa

Laine Barnard

The process of urbanisation is steamrolling through Africa and with that comes more spending money and a growing desire to spend that money - making retail in Africa a hot topic right now.

Read more >>

IFEA expo returns to Sandton

With Africa proving itself as a strong growth market in the face of global economic slowdown, international food and drinks exhibiton, IFEA is set to meet high expectations of both exhibitors and visitors when it makes its second appearance at the Sandton Convention Centre in Johannesburg from 5 - 7 November 2014.

Read more >>

Fablabs and designers - the future of great retail

Dave Nemeth

With the most exciting and innovative product developments coming from crowd-funding sites, the current model of retail product development needs to drastically change, and very quickly at that.

Read more >>

The story of the African consumer

Laine Barnard

Trying to define the average African consumer is near impossible. Tastes and shopping habits are unique to each country, with differences found between regions and even cities within a country.

Read more >>


Biz Takeouts
[Biz Takeouts Podcast] 92: Augmented reality and digital education
On the last Biz Takeouts Marketing and Media Radio show we chatted to Johan Walters from Digital Narrative and Dave Duarte of Ogilvy DMA. [twitterfall] Read more >>

Banking & Finance
SA's red tape restricts Nigerian investments
Nigerian companies have a "huge appetite" for investing in South Africa, says the Nigeria-SA Chamber of Commerce. Read more >>

Sanlam looking to invest in Africa, South-East Asia

Phakamisa Ndzamela

Treasury might hike taxes
Succession in family firms a difficult issue

Mpho Sibanyoni

Brand News
Oceana tops M&G Most Empowered Companies list
Oceana heads up this year's Mail & Guardian/Empowerdex Empowered Companies Survey (ECS), which includes all the companies listed on the JSE, other than those on venture capital and development boards. Read more >>

Enthusiasm on a roll

Issued by Bayer

adidas has produced the official match ball of the World Cup since 1970, the existing agreement with FIFA recently extended to run until 2030. And Bayer MaterialScience is happy to play along again. Read more >>

Tiger Wheel & Tyre adds Duracell automotive batteries to product range

Issued by Tiger Wheel & Tyre

A little over a year since Tiger Wheel & Tyre began selling and fitting car batteries, the company has announced that it has added the Duracell range of sealed, 100% maintenance-free automotive batteries to its product line-up. Read more >>

Commercial Property
Sandton's Norwich Place, The Forum get revamp
Norwich Place and The Forum office complexes in Sandton, both owned by Sanlam Life Insurance, asset managed by Vukile Property Fund and managed by JHI Properties, have been revamped to ensure their long-term viability and competitiveness. Read more >>

Kyalami track could fetch at least R120m

Nick Hedley

Emira to expand Wonderpark Shopping Centre

Alistair Anderson

Distribution
Snapplify provides all South African schools with free eBook stores
Digital publishing startup, Snapplify has announced that it will be providing all South African schools with free eBook stores so students can learn digitally. Read more >>

E-commerce
Technology entrepreneur joins takealot.com
Willem van Biljon has joined South Africa's online retailer takealot.com as co-CEO and chief technology officer. Read more >>

The PriceCheck MTN app is live!

Issued by PriceCheck

PriceCheck has officially unveiled its co-branded MTN app. The partnership between PriceCheck and MTN proves how important the relationship between mobile in retail and e-commerce really is. Read more >>

Spree expands into second year
Beyond commerce, making the experience frictionless

Bertrand Chovet, Issued by Interbrand Sampson De Villiers

Exhibitions & Events
CWG celebrates 30 years of auctions
The annual Nedbank Cape Winemakers Guild Auction celebrates 30 years of providing wines of remarkable lineage and enduring quality, crafted in small volumes exclusively for the auction by Guild members, on Saturday 4 October 2014. Read more >>

Juliet Cullinan Wine Festival offers Strandveld wines
FMCG
Consumers nudge bakers to cut bread additive

Amanda Visser

Consumer opinion rather than health risk has led to the removal of a food additive used in baking bread which helped to keep the flour white, the dough stronger and the bread bigger and softer. Read more >>

Waterkloof releases maiden Cabernet Franc
Health & Safety
Consumers' responsibility to food safety

Leanne Tee

Consumers need to ensure the safe transport, handling and preparation of the food they buy, to extract its full nutritional value, avoid unnecessary health risks and complete the safe journey that responsible retailers have begun. Read more >>

Hospitality
Final five in Wolftrap Steakhouse Championships
After three months of exciting voting action, the 140 steakhouses that were entered into The Wolftrap Steakhouse Championships 2014 have been distilled into the final five. Read more >>

Logistics
Businesses should capitalise on Africa's rising opportunities
As Africa is home to seven of the 10 fastest growing economies in the world, the continent is fast becoming top of mind for many global businesses. Read more >>

Decade of logistics cost information now available
Ten years of information on the country's logistics costs and efficiency is now available with the launch of the 10th State of Logistics survey for South Africa. Read more >>

Santova seeks to expand trade corridors

Marc Hasenfuss

Cape Town's SA's most congested capital
Packaging
On-pack labelling solutions unpacked

Issued by Pyrotec

Consumers are bombarded with information about different products and brands on a daily basis, which has an effect on product selection. Brands use labels and on-pack solutions to inform and communicate with consumers, which forms part of the overall packaging design of a product. Read more >>

Mondi to buy US Graphic Packaging International for $105m

Alistair Anderson

Tell's Cider moves to glass
Regulatory
Voetstoots clause not overridden by CPA
The voetstoots clause has until recently always been accepted at its face value, most buyers acknowledging that they buy their home 'as it is'. But since the passing of the CPA, some think that the clause is no longer relevant. Read more >>

Research
Satisfaction with mobile retail stores down
Satisfaction with mobile telecoms retail stores dropped 4% on last year's score at 71.6 out of 100. This is according to South African Customer Satisfaction Index (SAcsi). Read more >>

Retailers
Furniture retail stalked by uncertainty

Stafford Thomas

Retailers are facing tough times but the furniture sector is having the toughest time of all. "Furniture is an unmitigated disaster," says Absa Asset Management analyst Chris Gilmour. Read more >>

Game may have to halt food sales

Nick Hedley

Massmart's (MSM's) intention to grow its food offering at Game stores has been dealt another blow by exclusivity clauses that protect incumbent grocers in malls from competition. Read more >>

Shareholder questions family control of Pick n Pay

Marc Hasenfuss

The value of retaining the Ackerman family's "artificial" control of Pick n Pay was again questioned at the supermarket giant's annual general meeting on Monday, 2 July 2014. Read more >>

CEO's confidence high on financials‚ low on basic materials
Two new SA stores for Colette by Colette Hayman
New vehicle sales drop 9.2% to 49‚465 units in May
Security
The blurred lines between hijackings and house robberies

Issued by Matrix

While a place of residence continues to be the likeliest scene of a hijacking, it is now just as dangerous to exit your driveway as it is to enter. Matrix provides some tips to keep motorists from harm's way. Read more >>

Technology
Gear4 releases Espresso speaker range
Gear4 has released its Espresso wireless portable speaker range, designed to look like coffee mugs. Small but powerful, they come in in green, yellow, pink, cyan, black and orange. Read more >>

SAPHILA 2014 unveils smart vending machines

International

HTC pins its hopes on M8 to make money
TAIPEI, TAIWAN: Once a star of the intensely competitive smartphone sector, Taiwan's HTC has seen its fortunes collapse - but the success of its latest model provides a glimmer of hope for the company. Read more >>

Smartwear may make people healthier
TAIPEI, TAIWAN: A new generation of wearable technology is promising not only to log data about users' health but to predict and avert crises, from drivers falling asleep at the wheel to runners wearing themselves out in a marathon. Read more >>

Samsung looking into Nooks with Barnes & Noble
NEW YORK, USA: Samsung unveiled plans to produce a co-branded tablet computer with US bookseller Barnes & Noble (B&N), which has struggled with its Nook line of devices. Read more >>

Asus launches new 'five-mode' hybrid laptop
TAIPEI, TAIWAN: Leading Taiwanese technology firm Asus unveiled a hybrid device which combines a laptop, tablet and mobile phone in what is being hailed as a "world first". Read more >>

Disney and Deezer to stream music, animations
PARIS, FRANCE: Disney and French online music streaming company Deezer are going into partnership that will give customers access to hit songs and classic animations from the US film company. Read more >>

Free imprisoned journalists says world press
Vodafone admits phones on global networks are tapped
Uber taxi app worth $17bn as new funds come in
Five days to LIA deadline
Criminal probe into Merkel phone snooping
Call for entries: Global healthcare advertising
Innovation Lions: 30 shortlisted entrants to present their ideas
Hackers hack security website
Dutch halal sex shop bonds with Germany's Beate Uhse
Google's new Chrome makes email more secure
Girls say internet character "made them do it"
Intel backs the long-term survival of PCs
Chrysler's US sales jump 17% in May
YouTube working in Turkey again
Euronews Campus selected by USA and France in foreign policy training
International raid targets data-stealing computer virus: US
Apple unveils HealthKit, HomeKit and new operating systems
CNN to deliver live, interactive multimedia coverage for Brazil 2014 World Cup

More International


Government

Transnet wants to 'industrialise railways'

Amanda Visser

Small- and medium-sized engineering companies must create niche markets for themselves to supply Transnet with parts for the locomotives that the freight logistics company envisages building within the next two to three decades. Read more >>

No final proposal on legal trade in rhino horn
No final proposal has been made regarding the future legal trade in rhino horn as an additional intervention to reduce the levels of rhino poaching, says the Department of Environmental Affairs. Read more >>

Sanral urged to reveal its secret costs

Philani Nombembe

The City of Cape Town is embroiled in a bitter court battle in an attempt to make the SA National Roads Agency make public the "secret" costs of the proposed introduction of e-tolling on the N1 and N2 highways in Western Cape. Read more >>

Effect of labour strike on national economy

Chandrakumar BJG

The global mining industry, with its role in the resources supply chain, acts as a core force influencing the health of the 'global economy'. Numerous industries across the globe depend on the supply of commodities. Read more >>

Tell the new Minister of Small Business Development what small business needs

Brett Bowes

While reactions to a number of President Zuma's new cabinet appointments have been mixed, the creation of a Small Business Development Ministry under Lindiwe Zulu has received a universally positive response. Read more >>

SA urged to assist vulnerable children
Enquiry to investigate Lwandle evictions
Minister Zokwana committed to farm worker sectoral determination
Chief Justice responds to criticism over religion, law
South Africa 13th most attractive investment destination
Background checks imperative when vetting candidates

Greg Brown

Two communications ministries will paralyse Icasa

Thabiso Mochiko

Sanral responds to "misleading" ads ruling
Recession unlikely in second quarter: Reserve Bank
Former deputy police commissioner arrested for fraud
SA's manufacturing figures drop, raising red flags

Ntsakisi Maswanganyi and Nick Hedley

DBE claims WEF report not accurate
Sugar strike set to continue

Stanley Karombo

Gordhan's appointment to affect property market
WEF report: SA bottom of the class in maths, science
Small-scale maize millers will boost food security

More Government news


Lifestyle

C-Class oozes poise and status
Making something really good is difficult enough, but improving on an already outstanding product is virtually impossible - but it can be done, as Mercedes-Benz so clearly demonstrates with it latest world-beating C-Class range. Read more >>

Grootbos... In for The Long Run

Brian Berkman

For Grootbos Nature Reserve owner and Managing Director Michael Lutzeyer, being included in The Long Run is big news. Read more >>

Beauty and the beast in one

Henrie Geyser: motoring editor

Don't be fooled by the stylish Hugo Boss looks of the new Subaru WRX. See those black rimmed alloys, quad exhaust outlets and gaping air scoop on the bonnet? They are tattoos of the hooligan that hides just below the car's classy, grown-up veneer. Read more >>

In fine spirits

Eugene Yiga

With Mi Casa live on stage, ProVerb as MC, and over 50 top brandies there for the tasting, Fine Brady Fusion had all the right ingredients for a great night out. Read more >>

Wined, dined and treated fine at the The Twelve Apostles

Ruth Cooper

The Red Carnation's The Twelve Apostles fine attention to detail and preference catering starts way before you arrive at this five-star boutique hotel and spa. Once a reservation is confirmed, so are your personal room preferences. Read more >>

The Marly... Poster child for great design

Brian Berkman

Perhaps it was looking over the green tiled roof of Blues Restaurant that reminded Paul Kovensky, of The Kove Collection, about Fairmont's chateau-styled hotels but what ever the inspiration, the high-glam meets chateau-chic of The Marly is inspired. Read more >>

New vehicle sales face steep uphill

Henrie Geyser: motoring editor

New vehicle sales in South Africa are slowly grinding up an increasingly steep hill as sales continue to drop. Read more >>


Jobs offered

Store Manager and Fashion Consultants - Durban
G-Star will be opening a worldclass Monobrand store in Gateway in September 2014. If you'd like to be part of this dynamic team - please apply asap! Read more >>

Store Manager - Durban
Fossil is seeking a store manager, who is entrepreneurial and sales-driven for our new store in The Pavillion, Durban. Candidates should recruit, train, and develop a team. Read more >>

Store Manager - Cape Town
Are you the best store manager in Cape Town or do you know a perfect candidate? Apply yourself or refer someone. R2,000 referral reward! Read more >>

In-Store Sales Consultant - Johannesburg
Volure Hair Boutique is a hair extension and hair product company looking for enthusiastic, ambitious, dynamic, and business minded people who want to work hard and grow with the company. Read more >>




New events to diarise

Dale Carnegie - Sales Success
Dale Carnegie Training - 17 Jun 2014 to 19 Jun 2014 Bloemfontein

Source Africa
Source Africa - 18 Jun 2014 to 20 Jun 2014 Cape Town

Best practices for food labelling
Provision Research and Events - 26 Jun 2014 to 27 Jun 2014 Johannesburg

KragDag Expo 2014
KragDag - 26 Jun 2014 to 28 Jun 2014 Pretoria

Fashion and clothing market
Retrovee - 9 Jul 2014 Cape Town

Comprehensive fleet management course
TransAuto Academy - 21 Jul 2014 to 24 Jul 2014 Randburg

Funama Wedding Exhibition
Funama Productions - 26 Jul 2014 Polokwane (Pietersburg)

Think differently masterclass
Business Results Group - 20 Aug 2014 to 22 Aug 2014 Cape Town

Green Building Convention
GBCSA - 10 Sep 2014 to 12 Sep 2014 Cape Town

Africa PPP Investment and Development Summit 2014
Neoedge Pte Ltd - 21 Oct 2014 to 22 Oct 2014 Accra


Upcoming events

Measuring marketing ROI and customer engagement - 10 Jun 2014 Johannesburg
Measuring marketing ROI and customer engagement! Attend this workshop on 10 June - Learn how to master the calculations from financial and customer data to guide your marketing spend and determine ROMI. Read more >>


WEConnect International South Africa
Upbeat Marketing - 9 Jun 2014 Johannesburg

Africa Investment Promotion Summit
Africapaciti - 11 Jun 2014 to 12 Jun 2014 Tshwane

Cape Town Book Fair
Thebe Reed Exhibitions - 13 Jun 2014 to 15 Jun 2014 Cape Town

South African Book Fair
Thebe Reed Exhibitions - 13 Jun 2014 to 15 Jun 2014 Cape Town


Quotes

Robert H. Schuller
"You can often measure a person by the size of his dream."
Benjamin Franklin
"Energy and persistence conquer all things."
Jonas Salk
"I feel that the greatest reward for doing is the opportunity to do more."
Niccolò Machiavelli
"Make no small plans for they have no power to stir the soul."
Thomas A. Edison
"Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time."

More quotes  Submit a Quote

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