18 May 2015Contact usSubmit newsAdvertise on bizList your companyHome
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Retail

Local is...

In retail this week, we bust six myths about customer care; Generation Next picks SA's 'coolest' brands; and NAB's Marc du Plessis shares some insight from Dallas on 'National Brands, Local Marketing'.

Entries are open for this year's Bollinger Exceptional Wine Service Award, and if you fancy yourself as a budding sommelier and are keen to fly the SA flag in France, the Cape Town and Durban entry legs for the Mosaic Protégé programme are coming up soon. For those looking forward to the 2015 Nederburg Auction, the catalogue is out now.

As SA grocery shopping moves off the floor and heads online, two new players hit the virtual space in the FMCG market - Port2Port (for all your wine wishes) and Stockbox (for all your general household needs).

Have a great one!

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
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Today's top stories
Hospitality outlook improving for Africa according to PwC
South Africa's hospitality industry is prepared to grow further in the next five years, with most growth in the sector expected to be generated in Cape Town, according to a report released by PricewaterhouseCoopers... read more>>



Brand News
Sovereign ups payout but 'market wary'

Marc Hasenfuss

Poultry producer Sovereign Food Investments (SOV) more than doubled its dividend in the year to end-February‚ but the recent acquisition of a Gauteng-based abattoir business for R120m might put a question mark... read more>>
Lucky Star and rock lobster shine for Oceana

Marc Hasenfuss

Fishing conglomerate Oceana‚ which is set to announce a deal in the US shortly‚ saw its share plunging more than 14% on Friday after reporting a drop in interim earnings to end March... read more>>
E-commerce
SA grocery shoppers ripe for the picking across an array of digital channels

Issued by Nielsen

South Africa's burgeoning connected commerce era means that consumers are no longer shopping entirely online or offline but rather taking a blended approach, using whatever channel best suits their needs. read more>>
Exhibitions & Events
Consumer landscape set to change in Africa - key forum in June
The latest UN forecasts predict that Africa's population will reach 2.7 billion by 2050 and, despite low commodity prices, the IMF forecasts robust growth for sub-Saharan Africa of 4.5% for this year... read more>>
Register to network at SAITEX
Those wanting to register for business networking opportunities at SAITEX can do so now, as delegate registration has opened on the show's convenient online business matchmaking facility, available on the web and via a new mobile/networking app, enabling visitors and exhibitors to pre-arrange meetings online. This gives everyone more time for doing business on each day of the show. More information is available on the organisers' website: www.exhibitionsafrica.com.
Packaging
Don't let the process put you off

Issued by Pyrotec

As Fix-a-Form Extended Text Labels increasingly become part of products' primary labelling and, as such, their packaging, this form of labelling should be a top consideration on a product's bill of materials... read more>>
Retail Marketing
The future of digital marketing in South Africa

Ben Evans

Brands not clearly focused on digital marketing will quickly find themselves becoming irrelevant - all promise and no delivery, no demonstration, no entertainment, no conversation... read more>>
Sales
Forecast for vehicles sales revised down

David Furlonger

Motor companies have lowered their short-term vehicle sales expectations in the face of slow economic growth and eroding consumer confidence... read more>>
Training
'Inside Retail' programme provides real retail knowledge
'Inside Retail', a Woolworths' initiative, targets educators in higher education through a weeklong, embedded course where they gain practical experience of the retail value chain... read more>>
International
ICANN sees privatisation of internet management soon
SAN FRANCISCO, US: The head of the non-profit group that oversees the world's internet addresses expressed confidence on Thursday that it would be privatised and out of US government control... read more>>
Microsoft's Bing search engine to go 'mobile friendly'
WASHINGTON, US: Microsoft said on Thursday its Bing search engine would be reconfigured to give more prominence to "mobile-friendly" websites... read more>>
More International
Business
Mobile technology: Bridging the African digital divide

Sara El-Khalili

Handicapped by economic constraints, millions of unprivileged people in the developing world continue to be deprived of sufficient access to communication technology... read more>>
Time management 101

Andrew Macfarlane

"If your employees are constantly missing deadlines, lack focus and regularly overlook important details, these are sure signs that their time management skills aren't up to scratch..." read more>>
Jobs offered


New events to diarise
Mobile Money Africa 2015
Mobile Money Africa 2015 - 19 May 2015 to 21 May 2015, Johannesburg

Gauteng Outdoor Expo
Outdoor Events and Exhibition Organisers - 29 May 2015 to 31 May 2015, Johannesburg

Customer experience workshop
The Focus Group - 11 Jun 2015 to 12 Jun 2015, Johannesburg

Africa's Big Seven
Exhibition Management Services (Pty) Ltd - 21 Jun 2015 to 23 Jun 2015, Midrand

Commercial Equipment Africa
Guangdong Grandeur International Exhibition Group - 13 Aug 2015 to 15 Aug 2015, Johannesburg

7th Annual Public Sector Supply Chain Summit
Commerce Edge South Africa Pty LTD - 8 Sep 2015 to 9 Sep 2015, Johannesburg

9th Annual Smart Sourcing and Supply Management
Commerce Edge South Africa Pty LTD - 8 Sep 2015 to 9 Sep 2015, Johannesburg

3rd Annual Absa Enterprise Supplier Development
Commerce Edge South Africa Pty LTD - 9 Sep 2015, Johannesburg

Geo Empower Africa Summit
Fleming Gulf - 6 Oct 2015 to 7 Oct 2015, Santiago, Chile

Bridal Fair at The Oyster Box Hotel
SA Bridal Fairs - 15 Nov 2015, Umhlanga

Upcoming events
PerformNama Creativity - Art Exhibition
Le Beau Cap - 19 May 2015, Cape Town

TITIIC 2015
Scatterlings Conference & Events - 20 May 2015 to 22 May 2015, Pretoria

Quotes
Robert Strauss
"Success is a little like wrestling a gorilla. You don't quit when you're tired. You quit when the gorilla is tired."

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