11 May 2015Contact usSubmit newsAdvertise on bizList your companyHome
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Retail

A fairytale wedding and other customer relations

The e-tail wedding of the season has been prepping since the Competition Commission gave its blessing in January and it is now official - Takealot and Kalahari have tied the knot. Marking the end of an era in South African e-commerce history, Kalahari.com closed its virtual doors just over a week ago. So with final respect, Kalahari, we salute you!

With South African shoppers proving to be an online oddity, it would appear as though customer loyalty is on the cards and up for grabs. Alastair Gore tells us the ECR (that's Efficient Consumer Response) needs CPR.

In research, a Euromonitor whitepaper has revealed that senior consumers are the future face of luxury markets, while the latest Kasi Star Brands survey looks at ROI and its relationship to price.

Have a fantastic week!

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image: @Takealot Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".



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New events to diarise
Executive Think Tank 2015
nlighten - 14 May 2015, Johannesburg

Tembisa Lifestyle Market
Ik - 17 May 2015, Johannesburg

PerformNama Creativity - Art Exhibition
Le Beau Cap - 19 May 2015, Cape Town

FFF junior coal mining ventures workshop
RCA - 28 May 2015, Johannesburg

Professional sales
The Peer Group - 10 Jun 2015, Randburg | 24 Jun 2015, Randburg | 8 Jul 2015, Randburg | 23 Jul 2015, Randburg | 4 Aug 2015, Randburg | 25 Aug 2015, Randburg

2nd Annual Private Banking Conference 2015
Indaba Hotel, Fourways - 22 Jul 2015 to 23 Jul 2015, Johannesburg

5th Annual Customer Experience
Fexton Conferences - 17 Aug 2015 to 18 Aug 2015, Johannesburg

SEAexpo 2015
C-Major Productions - 4 Sep 2015 to 5 Sep 2015, Johannesburg

Business Entrepreneurship and Franchise Expo
Thebe Reed Exhibitions - 10 Sep 2015 to 13 Sep 2015, Johannesburg

Bridal Fair at The Oyster Box Hotel
SA Bridal Fairs - 15 Nov 2015, Umhlanga

Upcoming events
GRI Africa Regional Conference
Global Reporting Initiative - 12 May 2015 to 13 May 2015, Johannesburg

The secrets of powerful human communications
Latitude Training - 14 May 2015, Hout Bay | 18 Jun 2015, Hout Bay | 2 Jul 2015, Hout Bay | 16 Jul 2015, Hout Bay

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