Many a retailer will sing to the tune of "The customer is always right", but not a lot actually live the phrase, much less invest any time or innovation in it. Luckily for you and I, this age of short-term vision is drawing to a close.
By Sindy Peters 5 Dec 2013 10:35
Woolworths said on Tuesday, 5 November, that it had signed agreements to purchase its franchise businesses in Botswana‚ Namibia‚ Swaziland and Ghana.
By Zeenat Moorad 6 Nov 2013 10:46
On 25 July 2013, Massmart opened its second Builders Warehouse in Botswana, in Francistown.
29 Jul 2013 11:55
Africa's growing middle class has expensive tastes and research by Bain & Company suggests that luxury goods sales will increase by 11% this year - demonstrating the continent's potential for upmarket goods.
By Zeenat Moorad 5 Nov 2013 09:50
African markets to the northern parts of SA are proving lucrative for local fruit and vegetable retailers, with business accounting for at least 10% of turnover for the sector.
By Shannon Sherry 16 Aug 2013 11:15
SABMiller has taken its traditional African beer brand‚ Chibuku - which is manufactured using either maize or sorghum - into ten other continental countries‚ a move the company says is motivated by its "affordability" and "product innovation" strategies.
By Billy Tawanda Karombo 11 Oct 2012 10:35
Barclays Bank and its subsidiary, Absa, say they are engaged in negotiations to combine the majority of the Barclays Africa operations.
21 Aug 2012 11:41
Digital satellite television company MultiChoice could be losing revenue running into hundreds of thousands of dollars a year as Magic Box - a free-to-air satellite receiver that can pirate DStv signals - is becoming popular in Zimbabwe.
18 Jun 2012 09:47
Short-term insurer Mutual & Federal, a member of the Old Mutual Group (OML), has appointed Marcelina Gaoses to the position of managing director of Mutual & Federal Namibia, effective 1 March 2012.
22 Feb 2012 10:03
Mobile banking is set to take off in Africa, with FNB recording a 150% jump in transaction growth for its cellphone banking service and 1384% growth for eWallet for the month of December 2011 when compared to December 2010.
15 Feb 2012 13:21
The approval of the Wal-Mart/Massmart deal will go down as the highlight of the retail sector in 2011.
By Zeenat Moorad 6 Jan 2012 08:19
The South African tourism group, Thebe Tourism Group have announced the signing of a shareholders' agreement between its subsidiary FX Africa and global foreign exchange providers Travelex. FX Africa has operated a Travelex Retail Foreign Exchange Travelex franchise in Southern Africa for over four years.
6 Dec 2011 11:52
The Banker, a leading journal of the global banking industry, has named Standard Bank as the 2011 Bank of the Year in Africa and Best Bank in Botswana, Lesotho, Malawi and Zimbabwe.
1 Dec 2011 16:01
NEW YORK, US: Global online consumer confidence fell for the seventh consecutive quarter as confidence in 31 of 56 global markets measured declined, according to from Nielsen, a leading global provider of insights and analytics into what consumers watch and buy.
9 Nov 2011 09:36
TransUnion, a global credit and information management organisation, has acquired majority shareholding in CRB Holdings Limited, signifying its bold expansion steps into Africa.
By Gregory Gondwe: @Kalipochi 28 Oct 2011 11:19
Fresh Living, the food magazine on South African shelves, continues to expand on its African footprint as it goes on sale this month in Mauritius.
10 Oct 2011 11:27
Pan-African consumers can now vote for their most admired and valued brands in the inaugural Brand Africa 100 Awards, which coincides with the second annual Brand Africa Forum. The continent's most valued brands will be revealed at an awards ceremony on Thursday, 29 September 2011 at Sandton Convention Centre, Johannesburg, South Africa .
15 Sep 2011 14:25
The Clicks Group announced on Thursday, 7 July 2011, the opening of its first store in the country. Du Toit Britz, finance executive at Clicks, was in Gaborone's Game City for the launch of Clicks.
8 Jul 2011 12:15
CAPE TOWN: The first phase of setting up a free trade area across 26 countries in Africa is expected to come into effect in three years, trade and industry minister Rob Davies said on Monday, 13 June 2011.
14 Jun 2011 12:00
The Standard Bank Group, through its Corporate and Investment Banking Division, has acted as lead arranger for the Morupule Expansion project. The signing ceremony was held on 20 May 2011 in Palapye, Botswana. The P1.2 billion-loan raised will be part of the contribution in bank and shareholder loans for the P1.7 billion required to expand output at the coal mine.
23 May 2011 09:55
A billion Africans and 50 million bank accounts. In South Africa, credit cards are used by only 16.5% of the population (2008). No African country comes close to 1% of total retail spend spent online - the magic figure which constitutes the tipping point for digital retail growth. No wonder, then, that the ecommerce market in Africa hasn't bloomed.
By Herman Manson: @marklives 12 May 2011 18:55
NEW YORK, US: Consumer confidence fell in 25 out of 52 countries in Q4 2010 as hope for a global economic recovery evaporated at the end of last year, according to the latest edition of the Nielsen Global Consumer Confidence Index, which tracks consumer confidence, major concerns and spending intentions among online consumers.
27 Jan 2011 11:00
Juicy Lucy is opening a new store at Game City in Gaborone, Botswana. According to Alan Turp, MD of Retail Group which is the licensee for franchisor Java Brands in Botswana, this new look Juicy Lucy restaurant is upmarket and contemporary.
15 Dec 2010 07:58
NEW YORK, US: After an upbeat start to the year with two consecutive quarters of increases in optimism, global consumer confidence fell three points in September to an Index of 90 as consumers' hopes for a full economic recovery this year fades in most parts of the world, according to the latest edition of the Nielsen Global Consumer Confidence Index.
27 Oct 2010 06:22
The fully tenanted Princess Crossing Mall, situated in Ondekkers Road, Roodepoort, has been sold for close to R300 million to a West African investor - via a private property fund based in the Western Cape.
20 Aug 2010 08:39
Game Stores has come a long way since it opened its first store in Durban in 1970 in cramped premises in the city's CBD, ringing up sales of R78 000 in its first month of trading. Its founders believed that shopping had become a tedious and boring pastime. They wanted to create a fun shopping environment and so conceptualised retailing as a game. The signature bright pink prevails to this day.
19 Jul 2010 08:43
Lorato Edith Boakgomo-Ntakhwana has been appointed as chief executive officer of First National Bank of Botswana (FNBB). Boakgomo-Ntakhwana is the first black female to be appointed to this position.
6 Jul 2009 16:00
GABORONE: "The situation is now very bad, very bad for workers. It is no longer about the workers alone, it is about the government, the companies, everyone. We need to talk. Dialogue is the only solution." This was a response from Jack Tlhagale, secretary general of the Botswana Mine Workers Union (BMWU), when asked about the ongoing mine retrenchments and closures.
By Ephraim Nsingo 24 Feb 2009 10:46
Tight Budget as revenue goes down; it's still unfolding.
22 Dec 2008 05:58
The Botswana authorities have become the latest of a number of governments around the world to recall Chinese-made dairy products, following the melamine scare.
14 Oct 2008 07:32
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