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Sharpening African manufacturers' competitive edge with technology

African countries from South Africa to Ethiopia to Nigeria are pinning some of their hope for economic growth and job creation on industrialisation...

By Matthew Kibby 20 Mar 2018

Empathy - a two-way street in customer service

It's no secret that personalisation is essential in developing a successful customer experience. Central to that is getting to know all you can about your customer and using that information to drive the interaction...

By Wynand Smit 18 Apr 2018

The role of mobile in building brand loyalty

With falling consumer confidence and a slow economic growth outlook, brands are intensifying the fight for consumer loyalty...

By Nicholas Bednall 16 Apr 2018

Kenya: Mobile commerce deals pass $10bn mark

The value of mobile commerce transactions in Kenya has passed the Ksh1 trillion ($10 billion) mark for the first time...

16 Apr 2018

Builders Warehouse African expansion gains momentum with third store in Mozambique

Builders Warehouse embarked on its African expansion in 2011 and is about to open its seventh store on the continent and the third store in Mozambique...

11 Apr 2018

AB InBev plans to build $100m brewery in Tanzania

Global brewer Anheuser-Busch InBev (AB InBev) is looking to build a $100 million brewery in Dodoma, Tanzania...

9 Apr 2018

Why Africa's Free Trade Area offers so much promise

Africa's free trade area aims to create a single market for goods and services in Africa. By 2030 the market size is expected to include 1.7 billion people with over USD$ 6.7 trillion of cumulative consumer and business spending...

By Landry Signé 27 Mar 2018

#ECMA18: It's not an apocalypse, it's a retail revolution

As store closures continue across the globe, we're witnessing the demise of physical retail as we know it...

By Lauren Hartzenberg 26 Mar 2018

A new dawn for Africa as 44 countries sign CFTA deal

The African Continental Free Trade Area Agreement (CFTA ) could enter into effect by the end of this year following signing by 44 countries yesterday at the 10th extraordinary African Union Summit...

By Collins Mwai 22 Mar 2018

Sustainable diets will remain a minefield until we change the way we approach food

With profit-making still at the top of the food industry agenda - and the environmental costs of many food products hidden by complex supply chains - we need more than consumer power alone to achieve a truly sustainable food system...

By Chris West, Bob Doherty & Tony Heron 20 Mar 2018

Let them eat carp: Fish farms are helping to fight hunger

Over the past three decades, the global aquaculture industry has risen from obscurity to become a critical source of food for millions of people...

By Ben Belton, Dave Little & Simon Bush 19 Mar 2018

#ECMA18: Cracking e-commerce conversion

The proliferation of e-commerce essentially means that retailers are now more than ever competing in a global marketplace...

By Lauren Hartzenberg 16 Mar 2018

#ECMA2018: Adopt a humanistic approach to AI

Artificial intelligence doesn't have to induce a Hollywood sci-fi dystopian nightmare in which robots take over the world. It may instead offer an exciting opportunity to connect consumers to your brand...

By Maroefah Smith 16 Mar 2018

Online delivery startup Gulivery scales across Somalia

Somalian online delivery startup Gulivery has already expanded to the capital Mogadishu after its launch in Hargeisa last year, and is planning expansion across East Africa over the next few years...

By Tom Jackson 16 Mar 2018

Kenya's Twiga Foods partners IBM for blockchain-based microfinancing

Kenyan agri-tech startup Twiga Foods has partnered IBM Research to extend access to microloans to 220 food stall retailers across Kenya using a blockchain-based financing system...

By Tom Jackson 19 Apr 2018

Kenya's MoBar Delivery brings alcohol to your door

Kenyan startup MoBar Delivery is connecting consumers with suppliers via couriers using a mobile app, streamlining and simplifying distribution of goods, starting with alcohol...

By Tom Jackson 12 Apr 2018

Pizza Hut on track with ambitious African expansion

Pizza Hut's African growth story continues as the restaurant chain celebrates the opening of its 100th store in sub-Saharan Africa in the historic Ghandi Square, Johannesburg...

26 Mar 2018

Digital consumers + seamless engagement = an epic experience

Over the next five years, digital technologies will dramatically disrupt how consumers will engage with retail brands well into the future...

By Simon Holt 16 Mar 2018

Shoprite and France's Carrefour go toe-to-toe in Kenya

Kenya is turning into an interesting battleground between South African grocery chain Shoprite and French rival Carrefour...

By Robert Laing 15 Mar 2018

Cross-border e-commerce offers boundless growth opportunity for African business

Cross border e-commerce continues to provide significant growth opportunities for retailers and manufacturers with an international online product offering...

15 Mar 2018

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