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Youtap solutions aim to simplify mobile payments in Africa and Asia

Youtap has launched a QR code solution and smartphone apps for mobile money services in Africa and Asia...

2 hours ago

Jack Ma launches African Young Entrepreneurs Fund

UNCTAD adviser, Alibaba's Jack Ma, has launched an African Young Entrepreneurs Fund worth $10 million...

27 Jul 2017

#FreshConnections: The realities of trading in Africa

It's often agreed that the trickiest part of the supply chain is not the sourcing, but getting the product to the consumer...

By Lauren Hartzenberg 3 days ago

#CEMAfrica2017: Embracing a CX ‘citizen first' strategy in government

How do you convince your colleagues in government to embrace citizen needs first and deliver excellent customer service and experience to citizens, meeting service delivery needs and solving their problems?

By Louise Marsland 2 days ago

#CEMAfrica2017: "Be an experience business or be out of business" - Adobe

CEM Africa attendees were presented with a choice of workshops to attend throughout the two-day summit. Here's why I'm glad I went with the session by James McDonald, solution consultant at Adobe, on how to be an experience-driven business...

By Leigh Andrews 17 Aug 2017

#CEMAfrica2017: Your employees are always on - now TRUST THEM

Chantel Botha of BrandLove shares why you need to trust your employees to run with their own ideas of the best possible customer experience they can offer at the first day of CEM Africa 2017.

By Leigh Andrews 17 Aug 2017

#CEMAfrica2017: CX predictions for the future, action to take TODAY

If all you do is talk about customer experience or CX in your silos, chances are your brand will be left in the dust. Here's why you need to cut the red tape and take the plunge, straight from the opening panel of CEM Africa 2017...

By Leigh Andrews 16 Aug 2017

Cash is no longer king. All hail digitisation

Cold, hard cash has been on the decline in mature first world economies since the 1990s when electronic banking started becoming popular.

By Peter Alkema 14 Aug 2017

Qwicart changing the way Ugandans shop for groceries

Ugandan startup Qwicart is bidding to change the way people shop for groceries with a mobile app that allows people to shop from a variety of supermarkets using their phones...

By Tom Jackson 9 Aug 2017

The convergence of credit card and cash in Africa

According to a recent study conducted by Mastercard, over 50% of the South African population still transact using cash on a daily basis...

By Simeon Tassev 1 Aug 2017

Negotiations for a single continental market for goods and services on track

Continental Free Trade Area negotiations are expected to conclude at the end of 2017 with a firm policy in place to benefit all countries in Africa and reduce poverty...

1 Aug 2017

Twiga Foods raises investment to expand

Twiga Foods, the Kenyan business-to-business food supply platform, has raised $10.3m in Series A Investment Round...

1 Aug 2017

SA payments startup Yoco to expand across Africa

South African payments startup Yoco is to launch in test markets in East and West Africa by the end of next year on the back of strong growth at home...

By Tom Jackson 31 Jul 2017

Digitalisation pushing boundaries of manufacturing

Digital transformation, as we've come to realise, means something different in every industry. In manufacturing, the term can be broad-reaching...

By Dereshin Pillay 27 Jul 2017

Digital solution for retail networks in Africa

Total and Worldline partner with African fintech InTouch to support deployment of Guichet Unique, an innovative digital solution for retail networks...

27 Jul 2017

Could 'buy online pickup in store' uplift brick-and-mortar retail?

The third annual JDA Consumer Survey reveals that about 54% of respondents prefer to shop in-store to other channels...

26 Jul 2017

Cartel conduct under investigation in Kenya

Leniency for cartel conduct in Kenya has unique elements, according to pan-African law firm Bowman's...

24 Jul 2017

East Africa containerised trade volumes grow 1% Q1 2017

The 2017 First Quarter East Africa Trade Report issued by Maersk Line Eastern Africa reveals that aggregate trade levels in the region have improved slightly since 2016...

11 Jul 2017

Coca-Cola Beverages Africa acquires Kenya's Equator Bottlers

Coca-Cola Beverages Africa (CCBA), Africa's largest Coca-Cola bottler has acquired Equator Bottlers, the third largest Coca-Cola bottler in Kenya...

7 Jul 2017

Sweet end of packaging

With the global bakery and confectionery market predicted to reach €436 billion and €203 respectively by 2020, the specialist packaging industry is gearing up...

1 Aug 2017

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