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Episode 124: The IMC Conference Durban

Date: 27 Feb 2015
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Episode 123: Is Design on the 2015 business agenda with Life is Awesome.

Date: 23 Feb 2015
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Episode 122: The show not to miss: World Wide Web Foundation

Date: 13 Feb 2015
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New research: How employee emotions' impact on customer experience

The latest Ask Afrika Orange Index provides customer service trends based on 13 years of data, across 32 industries and 155 companies...

4 Mar 2015 08:05

Coping under fire

Janine Lazarus, founder and owner of Janine Lazarus media consultancy was a journalist for 31 years, and has worked across the board from newspapers to radio...

By Danette Breitenbach 3 Mar 2015 11:42

Six steps to enhance your customer loyalty programmes

There's no denying the value offered by customer loyalty programmes, but what does it take to get it right? Lauren Barbour, lead consultant for customer strategy at Principa, explains...

By Leigh Andrews 26 Feb 2015 08:00

Jumia launches Nigeria's official Apple Store online

Jumia has rolled out their official Apple store online, becoming the first online retailer to be authorised by Apple to sell their products.

By Lilian Mutegi 9 Feb 2015 09:41

[Trends 2015] It's not all about the money

Malls are crazy places where anything can happen. Most importantly, the bulk of this country's retail spending takes place in this environment...

By Doug Mayne 6 Feb 2015 08:54

Tiger Brands' Nigeria business widens losses

Tiger Brands' Nigerian flour business reported a widened loss of 2.92-billion naira (about R176m) for its first quarter ended December, as currency weakness in the local market offset a 27.5% surge in sales...

By Nick Hedley 4 Feb 2015 14:39

Is m-commerce a game changer for African retailers?

New technologies such as cloud computing are revolutionising the way people do business across the globe. In the African market, infrastructure has traditionally proven to be a challenge that has hindered adoption of new technologies...

By Jaco Barnard 14 Jan 2015 11:06

Tis the season to be... delivering

High levels of service delivery are required, especially in retail, as the world counts down to the festive season, with an upsurge in customers...

17 Dec 2014 09:29

Woolworths opens new store in Ghana

Woolworths has opened a new store in Accra's upmarket West Hills Mall, the retailer's second store in Ghana...

15 Dec 2014 12:48

Orange retail store set for 2015 launch

Following the success of the Orange Online Store, introduced to South Africa earlier this year, telecommunications services provider Orange will launch its first branded retail store in South Africa...

12 Dec 2014 14:23

[Biz Takeouts Lineup] 115: Secure online festive season shopping with PayGate

Tune in to the Biz Takeouts Marketing & Media radio show tomorrow, 4 December 2014, from 9-10am, as show host Warren Harding chats to Brendon Williamson from PayGate...

3 Dec 2014 12:49

Academy for African Filmmakers to mentor young African talent

The Academy for African Filmmakers is a new initiative by Unilever and MOFILM to help young African talent develop their storytelling and pitching skills while working on real live Unilever briefs with the possibility of having their work broadcast...

27 Nov 2014 16:15

Club of Brands launches in Africa

CFAO, a specialised distributor and preferred partner of major international brands, serving the high-potential equipment, healthcare and consumer goods markets in Africa and the French overseas territories, has launched its Club of Brands...

27 Nov 2014 15:11

Why Africa should be on international SMEs' radars

According to an in-depth study conducted by the Economist Intelligence Unit, approximately 40% of global SMEs do not perceive Africa as a growth opportunity, despite positive economic growth stories...

27 Nov 2014 09:43

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