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All the sense in the world More from Retail Congress Africa this week, on building brand loyalty through customer relationship management and solid, predictive data, as discussed by Tara Fela-Durotoye, CEO of House of Tara, and Fran Peacock, Head of International Growth at Yuppiechef. Both businesses acknowledge that human needs are behind every purchase and responding to their customers as individuals has been the key to their success. Last week's events included: the South African launch of a US cranberry cooperative called Ocean Spray, on Tuesday; and the 2015 FNB Franchise Leadership Summit on Thursday at the Fairland offices in Johannesburg where industry leaders and stakeholders met to discuss franchising with regard to the theme: Planning for the Future. On Naspers selling price comparison site PriceCheck back to original founder Kevin Tucker and Silvertree Internet Holdings, Jacques Coetzee asks why the multinational internet and media group would let go of such a fast-growing company. According to Tucker, "it makes all the sense in the world"... Jessica Taylor, Retail Editor (@Biz_Retail)
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FNB recently hosted its fourth consecutive FNB Franchise Leadership Summit where South Africa's franchising leaders and stakeholders met to discuss and debate the franchising landscape. The summit's theme was Planning for the Future... Read | Jacques Coetzee Last week emerging markets media and internet giant Naspers sold its award-winning South African price comparison site PriceCheck back to original founder Kevin Tucker and Silvertree Internet Holdings... Read | The retail landscape in South Africa is competitive and with a tough economic environment both at home and in the rest of the continent, retailers need to find effective and innovative ways to retain existing customers and attract new patrons... Read | New data from Juniper Research, entitled Smart Toys: Hardware, Apps & Technologies 2015-2020, has forecast that smart toy sales will reach $2.8bn in hardware and app content revenues this year, driven by the popularity of the console-connected 'toys to life' segment... Read | As of yesterday, Ocean Spray, a specialty producer of cranberry products has officially launched its international range of juices, sauces and dried cranberries in South Africa... Read | Food Lover's Market Holdings has extended its partnership with artisanal coffee brand, Seattle Coffee Company, now also part of the Food Lover's Market Group... Read |
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 | SABMiller's (SAB) revenue for the six months ended September 2015 dropped 12% to $9.99bn compared with the year-earlier period, the global brewer reported on Thursday... read | |  | The Spar Group (SPP) on Wednesday said it had experienced a milestone year in 2015 as the first full year of operating in a global context... read | |  | Lewis Group said retail trading conditions had deteriorated since July, with the weakening job market and continuing economic uncertainty in the country limiting prospects for the group's lower- to middle-income target market. read | | |
 | The Competition Commission Tribunal today approved the proposed merger between Futurelife and Pioneer Foods, subject to two conditions that will have no negative impact themselves on the commercial prospects of the Futurelife business... read | | |
 | 91 Koeberg Mall on Koeberg Road in Brooklyn, Cape Town, has opened. Betty Olla, the investor in the new development, which is worth more than R13mn, was responsible for the planning phase and will oversee the leasing and long-term management of the shopping centre... read | |  | Nelson Mandela Square, Sandton is nearing the completion of its refurbishment in which it will feature new tenants, offering a fresh range of restaurants... read | |  | The township of Alexandra, next to Sandton, is set to elevate itself closer to "the richest square mile in Africa" with the commencement of construction of its own fully enclosed regional mall... read | |  | The Gillwell Taxi Retail Park in the East London CBD opens today, Thursday, 12 November 2015. The R316 million, 22,260m² three-level shopping centre brings together retail and public transport... read | |  | The Dipula Income Fund has reported an increase of 33% in distributable earnings for its financial year to 31 August 2015, during a period of remarkable growth... read | |  | Rosebank's first food court has opened: a 2000m² indoor food emporium on the first floor of The Zone @ Rosebank, with panoramic views over western Johannesburg and a balcony on Oxford Road... read | | |
 | Stuart Innell Today's businesses can interact with their customers across multiple channels, providing more opportunities than ever to meet customer demands. To ensure this remains an advantage, companies must ensure that all customer experiences are consistent globally and locally relevant... read | | |
 | Online fashion retailer Spree has launched a mobile shopping app for both iOS and Android... read | |  | On the latest Biz Takeouts Marketing and Media Radio show, host Warren Harding interviewed Carl Wazen from Yoco... read | | |
 | Get to know a little more about the finalists of the 2015 Diners Club Winemaker of the Year Awards and their wines... read | | |
 | Falke South Africa recently hosted a high-profile delegation led by the German Chamber of Commerce... read | | |
 | The restaurant franchise market has been challenged in recent years by a variety of popular health-related diet trends, providing opportunities for forward-thinking businesses to fill the gaps that have been created in the market as a result... read | | |
 | Jaco Barnard Energy management has become a necessity rather than a choice given South Africa's current power and energy situation, particularly in the retail environment... read | |  | Drinking water refill kiosks are making an appearance in Gauteng supermarkets as consumers were confronted with the reality of dry taps this week... read | | |
 | Issued by Just Perfect GenEon is an innovative corporation that has tapped into the benefits of using engineered water technology to provide a wide range of cleaning and sanitising products that improve the health, safety and productivity for customers... read | | |
 | Martell has brought its 300 years of cognac expertise to South Africa for the first time, with a local launch in Johannesburg... read | | |
 | Manufacturing output turned the corner in September, providing a glimmer of hope that the economy may have avoided recession in the third quarter... read | | |
 | Packaging group Nampak on Thursday said it expected its full-year earnings to show a decline as a result of "legacy" operating challenges... read | | |
 | Shaneev Boodoo It's an all too familiar scenario: the squeeze is on, budgets are being slashed and market research is first in the firing line. But an economic slowdown is the worst time to cut back on research, especially for manufacturers that should be using this valuable tool to inform recession-proof product and pricing strategies... read | | |
 | Chivas Regal has unveiled what it's calling "the world's most exclusive vending machine"... read | | |
 | Zeenat Moorad After a three-year slump, there are quiet signs that credit sales are improving at The Foschini Group (TFG) - a signal that the buying ability of its customers is strengthening... read | |  | Zeenat Moorad Massmart does not expect a sharp jump in sales this festive season... read | | |
 | MasterCard addressed various issues impacting retailers across Africa during the Retail Congress Africa in Cape Town. The protection of data and what retailer can do... read | | |  | SHANGHAI - E-commerce giant Alibaba said on Thursday that Chinese and international consumers spent more than $14 billion in the world's biggest online shopping day, as it sought to soothe worries over China's slowing economy... read | |  | NEW YORK - Wall Street extended losses in early trade on Tuesday with Apple shares pressing lower on a report suggesting iPhone 6s sales are weaker than hoped... read | |  | NEW YORK - Tag Heuer, the Swiss watchmaker that is part of the French luxury goods group LVMH, showed off its first Internet-connected wristwatch on Monday designed with Google and Intel... read | | | More International | |
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 | John Sanei The old way of selling is well and truly dead, in fact the stereotypical sales (wo)men we all knew back in the 80's and 90's send shivers up and down all our spines... read | |  | Douglas Kruger Semi-sacred cows and levers to leave alone... read | |  | Mark Taylor The Rugby World Cup is a great metaphor for many elements of business, as both are about discipline, teamwork and efficiency. Here are five business lessons... read | | |  | Ruth Cooper Tucked away up Church Street, just behind Green Market Square and above a Clicks one finds the authentically Indian restaurant Bukhara. read | |
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| Stephen King "Talent is cheaper than table salt. What separates the talented individual from the successful one is a lot of hard work." Truman Capote "Failure is the condiment that gives success its flavor." Sam Ewing "Hard work spotlights the character of people: some turn up their sleeves, some turn up their noses, and some don't turn up at all." Norman Vincent Peale "Change your thoughts and you change your world." Ayn Rand "The question isn't who is going to let me; it's who is going to stop me." |
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