| 22 Jul 2013 |
| Retail | Retail, Associations, Banking & Finance, Brand News, Cold Chain, Commercial Property, CRM, CSI, Distribution, e-Commerce, Exhibitions & Events, Fashion, Clothing & Textiles, FMCG, Franchising, Green Sustainability, Health & Safety, Hospitality, Import/Export, Informal Retailing, Instore, Logistics, Manufacturing, Merchandising, Packaging, Refrigeration, Regulatory, Research, Retail Marketing, Retail Services, Retail Trends, Retailers, Security, Shipping & Transport, Shopfitting, Supply Chain, Technology, Training, 2012 Design Indaba |
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Loyalty, leadership and other business relationships In research this past week, we see why consumers buy what they do, how more and more retailers are turning to loyalty programmes to retain customers and that SA is still leading the continent in the e-commerce game. Events coming up include the Free State's very first Wine Show in a couple of weeks, the annual Congress of the SA Council of Shopping Centres in September, and the RetailTech Forum this October. Should franchisors treat their franchisees as children, and likewise, should franchisees look to their franchisors as parents? Today, Patrick Nebuloni discusses this business relationship dynamic in this fast-growing industry. Have a great week! Shan Radcliffe, Group Head - Retail (@Biz_Retail)
PS Don't forget to check out the latest cartoon by Rico in our new weekly Cartoons showcase!
Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".Weekly top stories
 | Understanding the new, volatile world of retail, and how to thrive as a retail brand in the fast-changing global arena are just two of the topics being unpacked at the 17th annual Congress of the SA Council of Shopping Centres in September. Read more >> |
 | From a national property perspective, Pam Golding Properties remains optimistic, as housing sales by the group have continued to increase steadily year on year, with monthly sales averaging at over R1 billion. This follows the decision by the Monetary Policy Committee (MPC) meeting to keep the repo rate stable, announced yesterday 18 July 2013. Read more >> |
 | [Helmo Preuss] The rand was flat in early trade on Friday (19 July) as the Northern hemisphere summer holidays robbed the market of liquidity and direction. Read more >> |
Interest rates should be kept at their 40-year lows for at least the next 12 months to give consumers time to recover from steep debt levels, according to the National Consumer Forum. Read more >>
 | Standard Bank's mobile banking innovations were a hit with international bankers, showing how emerging markets can offer lessons to developed markets on using technology to serve customers. Read more >> |
[Alistair Anderson] Illovo Sugar MD Graham Clark announced his resignation Wednesday, 17 July 2013, at the group's annual general meeting, saying he wanted to end his working career elsewhere in Africa. Read more >>
 | [Thabiso Mochiko] Vodacom has criticised a call from small operators for the telecommunications regulator to introduce an asymmetric mobile termination rate‚ saying such a move could undermine network quality and be counterproductive. Read more >> |
 | [Marc Hasenfuss] Sun International could face a huge development bill, equivalent to roughly a quarter of its market capitalisation, if it's allowed to move Morula Sun casino from Mabopane to the more vibrant surrounds of Menlyn in Tshwane. Read more >> |
 | [Nick Hedley] Weighed down by pedestrian economic growth, the office property market continues to be the laggard of SA's commercial property sector, while industrial property remains "in equilibrium" and retail property continues to perform well. Read more >> |
 | The 6th Annual Sunfoil Township Tournament at Hilton College is one of the highlights of an on-going cricket development programme run by the KwaZulu-Natal Cricket Union (KZNCU) in partnership with the family-owned Willowton Group, manufacturers of Sunfoil Pure Sunflower Cooking Oil. Read more >> |
 | Insights on the e-commerce preferences of African consumers in Nigeria, Kenya and South Africa, released by emerging markets research firm, Jana, reveal that South Africa is presently the continent's largest e-commerce market with players like Zando, MIH Internet Africa's Kalahari and takealot.com ranking high. Read more >> |
 | [Amanda Visser] Proposed changes to the Value-Added Tax (VAT) Act will make it compulsory for foreign e-commerce retailers of electronic books, music and other services to register for VAT in SA from January next year. Read more >> |
 | The Simonsig Vintage Wine Day will showcase rare cellar gems on Saturday 24 August 2013 at a family day event, filled with hearty foods, music and children's activities at the estate from 1100 to 1700. Read more >> |
 | Now in its third year, the popular Retirement Expo will once again be packing out the Coca-Cola dome in Johannesburg, from 25-27 October 2013! Read more >> |
 | Young fashionistas and street style spotters can launch an online career in the world of fashion by entering the Elle and BlackBerry 2013 Style Reporter competition. Read more >> |
 | The maiden vintage of The Beautiful Lady joins the Nederburg gourmet collection of hand-made Heritage Heroes wines. Named after Ilse Graue, the wife of Johann Graue, a German immigrant who bought Nederburg in 1937, the single-vineyard Gewürztraminer returns, after an interval of 15 years. Read more >> |
 | Woolworths has begun stocking heat-treated ostrich meat, in an effort to make up for the devastating effects of the H5N2 avian flu outbreak in 2011, which resulted in a European Union (EU) ban on raw ostrich. Read more >> |
 | [Patrick Nebuloni] It has been said too many times that franchising can be likened to a parent-child relationship. According to this premise, the role of the franchisor is to provide guidance and to support, like a parent, whereas the franchisee's role is equated to that of a child that is still learning to find his or her way and undergoing various phases of growth. Read more >> |
 | [Issued by IMPERIAL Logistics] As part of IMPERIAL Logistics' commitment to sustainability and greening the supply chain, group company IMPERIAL Cargo Solutions embarked on a project called the "Carbon Footprint Reduction Initiative", and is to date saving more than R800,000 a year on electricity. Read more >> visit press office >> |
 | Micaela Newton has won the 'Ticket to Life' R180,000 bursary at the 2013 International Hotel School Boot Camp, hosted by The Peninsula All-Suite Hotel on Cape Town's Atlantic seaboard. Read more >> |
 | [Alistair Anderson] Delta EMD, which makes electrolytic manganese dioxide (EMD), mainly used in dry alkaline batteries, said last week that its headline earnings for the six months to June would be much stronger than expected and an improvement on the same period last year. Read more >> |
 | [Issued by Pyrotec] Pyrotec, a leading provider of production identification solutions, has recently invested in state-of-the-art equipment and technology to increase capacity of its Fix-a-Form leaflet-label production and efficiently process large volume orders. Read more >> visit press office >> |
Global research of 10,000 travellers from InterContinental Hotels Group (IHG) reveals that for 40% of travellers, lack of internet connection is the biggest stress, as logging on helps people feel at home in their hotel room and communicating with family is their top way to de-stress when away from home. Read more >>
[Samantha Crous] Top employers win top talent through the implementation of a few simple principles. Read more >>
 | Nando's, the popular and well-known brand in South Africa, has become one of the country's greatest international success stories. [video] Read more >> |
 | Joe Public has executed an activation that allows a coffee machine to be activated by just a yawn from exhausted airport travellers at the OR Tambo International Airport. The free cup of delicious, steaming hot Douwe Egberts coffee produces a caffeine fix on command. [video] Read more >> |
Strate, the licensed Central Securities Depository (CSD) for South Africa, has given approval for Trifecta Capital's transfer secretary service, which went live in July 2013. The service caters for a broad range of functions required for registry administration, with the management of shareholders, BEE participants and other key stakeholders in accordance with the new Companies Act. Read more >>
 | Motor trade sales rose in nominal terms by 8.6% year-on-year in May from 15.7% year-on-year in April‚ Statistics SA figures showed on Thursday (18 July). Read more >> |
 | [Issued by Nampak] Nampak Plastics, the UK's leading producer of plastic milk bottles, today opened its new fully operational plant at its Dove Valley Industrial Park in Foston, South Derbyshire. Read more >> visit press office >> |
 | [Dr Deanne Drake] Salmon are sold to us as a delicious, healthy and natural food - the bounty of the sea. This may conjure up visions of rugged, foggy fjords and robust Norwegian fishermen hauling nets of these noble silver beasts into their boats. This is, however, not usually the case. Read more >> |
 | [Issued by Nampak] Nampak Sacks is AfriSam's "Key Supplier of the Year" for 2012. This is the third time that the Nampak business has won the award in seven years. Read more >> visit press office >> |
 | Panasonic has launched Toughpad FZ-A1 for retail environment. An Android-powered tablet, it is extremely durable and secure, combining highly secured data and device management with the seamless connectivity and enterprise-grade technology that retail personnel require. Read more >> |
 | NEW YORK CITY, USA: Computer and software company Apple said on Sunday (21 July) that its software developers website was offline after the site was hacked. It warned that some personal information about the developers may have been stolen. Read more >> |
 | [Preciouse Gross] WALTHAM, US: One of the wisest decisions you can make to expand your online retail business is to start selling your products internationally. Read more >> |
 | WASHINGTON, USA: Apple's iPhone sales are sputtering as rival smartphone manufacturers improve their offerings, a market research firm said Wednesday, 17 July. Read more >> |
 | NEW YORK, USA: Corporate raider Carl Icahn and his allies boosted their offer for troubled US computer company Dell, and repeated their call for shareholders to reject a US$24.4bn private equity buyout. Read more >> |
 | NEW DELHI, INDIA: Japanese car company Nissan resurrected its iconic Datsun marque on Monday (15 July) as it launched its new generation of vehicles for economy-minded buyers in emerging markets. Read more >> |
More International
TOTAL South Africa sponsors France's Bastille Day celebrations in Johannesburg
More
Gentleman Jack delivers VVIP experience at Vodacom Durban July
More
 | Retirement fund administrators and asset managers live under the threat of a kind of stealthy nationalisation. If they do not conform to the National Treasury's suggestions, they face a compulsory national savings fund - leaving private-sector funds as no more than top-up savings for the rich. Read more >> |
 | South Africa's Trade and Industry Minister Dr Rob Davies says the country is eager to strengthen its investment partnership with the European Union (EU). Read more >> |
 | The South African Revenue Service (SARS) has become the first local public sector institution to implement Oversight, a leading provider of solutions for monitoring transactions in the procurement system in real time. The organisation will be using Oversight to improve its existing internal control mechanisms further. Read more >> |
More Government news
 | [Brian Berkman] You want to keep your core warm in cold weather, right? Well here are some travel togs designed to do just that. Read more >> |
 | [Brian Berkman] There is no better way to explore the coastal cities of The Baltic Sea than by ship and no better time than around the summer solstice in June and July with its storied white nights of near permanent sunshine. Read more >> |
 | [Brian Berkman] I'm cursed with impractical desires that I cannot afford. I would, for example, like to arrive at a destination after a long flight with my jackets, shirt and trousers looking as freshly-pressed as when I packed them. Read more >> |
 | [Henrie Geyser: motoring editor] Mercedes-Benz have muscled up their popular SLK sports cars with extra go-faster power, slapped on some macho AMG make-up, extended the already long list of standard and optional goodies and then pulled a surprise rabbit out of the hat by introducing a brand new 250 model to slot in between the current 200 and 350 choices. Read more >> |
 | [Nick Hedley] In response to the rapidly growing demand for business accommodation in Zambia‚ Protea Hospitality Group said on Monday (15 July) it was significantly expanding its Protea Hotel in Lusaka as part of its African expansion drive. Read more >> |
 Foodie client fest for Volcano PR - more info Merisant appoints Incobrands as southern African distributor of Canderel® - more info House of Coffees SA appoints Match Creative for PR blitz - more info
Deena Naidoo joins Fry Group Foods - more info Financial controller at brandhouse - more info
Distell Ltd invites applications from suitably qualified and experienced individuals for the following key opportunities based at Secondary Production at Nederburg in Paarl: Read more >>
Charles R. Swindoll "The swift wind of compromise is a lot more devastating than the sudden jolt of misfortune. (via Brainy Quote)"
Theodore Roosevelt "It is hard to fail, but it is worse never to have tried to succeed. (via Good Reads)"
Carter G. Woodson "In fact, the confidence of the people is worth more than money. (via Brainy Quote)"
Salvador Dalí "Intelligence without ambition is a bird without wings. (via Thinkexist.com)"
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