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Marketing & Media

Customer Experience Management Summit returns to Cape Town

24 Jul 2017

Retail

Woolworths tops 2016 Customer Satisfaction Index with most satisfied customers

20 Apr 2017

SA consumers express minimal loyalty to mobile data service providers

Marketing & Media

SA consumers express minimal loyalty to mobile data service providers

20 Oct 2016

Ocean Basket comes out tops in the SA Customer Satisfaction Index for Restaurants

Retail

Ocean Basket comes out tops in the SA Customer Satisfaction Index for Restaurants

2 Sep 2016

Customers are satisfied with SA fuel stations

Automotive

Customers are satisfied with SA fuel stations

27 Oct 2015

South Africans prefer travelling with kulula.com

Tourism & Travel

South Africans prefer travelling with kulula.com

2 Jul 2015

Short-term insurance customers less satisfied

Finance

Short-term insurance customers less satisfied

2 Jul 2015

Satisfaction with SA mobile networks declines

ICT

Satisfaction with SA mobile networks declines

9 Jun 2015

Survey finds medical is there but not the aid

Healthcare

Survey finds medical is there but not the aid

6 May 2015

SA banks' customer satisfaction index improves

Finance

SA banks' customer satisfaction index improves

4 Mar 2015

Consumers score clothing retailers, sports apparel

Retail

Consumers score clothing retailers, sports apparel

3 Oct 2014

High satisfaction with soft drink producers in SA

Retail

High satisfaction with soft drink producers in SA

23 Sep 2014

Customer satisfaction rates up for SA supermarkets

Retail

Customer satisfaction rates up for SA supermarkets

18 Sep 2014

SAMRA responds to open letter

Marketing & Media

SAMRA responds to open letter

Prof Adré Schreuder 22 Nov 2011

Marketing & Media

Use of Codes of Ethics in newsrooms, questionable - survey

3 Mar 2011