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News

Source: © Denis Putilov Today businesses have to prioritise relevant, personalised client experiences

Marketing

Prioritising the personalised experience for success

25 May 2022

Is the IT department dead?

ICT

Is the IT department dead?

Greg Gatherer 25 Apr 2022

Source: Supplied. Bryan Turner, a partner at Spear Capital.

Finance

Mix of digital and in-person engagement is good for business, especially in emerging markets

6 Apr 2022

How to boost profitability through customer engagement

CRM, CX, UX

How to boost profitability through customer engagement

Greg Gatherer 17 Mar 2022

Jonathan Hurvitz, Dori-Jo Bonner, Tshepo Matlou, Greg Gatherer, Andre Redinger and Reagan Kok

CRM, CX, UX

What industries need to know about the new customer

Bianca Gardella 23 Feb 2022

Source: © Ivelin Radkov

CRM, CX, UX

Convenience: The new gold standard, but what about value?

18 Jan 2022

Source: Supplied. Greg Gatherer, Account Manager, Liferay Africa.

Insurance & Actuarial

6 must-haves for all up and coming insurance-customer self-service portals

Greg Gatherer 10 Jan 2022

CRM, CX, UX

Customer engagement trends for 2022

Bianca Gardella 7 Jan 2022

Source: © Wavebreak Media Ltd

Digital

Creating great digital experiences in 2022

Greg Gatherer 3 Jan 2022

Image source: nappy from

Employee Wellness

What mental wellness in the workplace will look like in 2022

13 Dec 2021

Retail in 2022: 4 trends to watch

Trends

Retail in 2022: 4 trends to watch

Greg Gatherer 3 Dec 2021

5 industry leaders share tips for promoting employee wellness

Employee Wellness

5 industry leaders share tips for promoting employee wellness

1 Oct 2021

Technology's role in rewriting the African continent's narrative

Technology

Technology's role in rewriting the African continent's narrative

Ndagi Job Goshi 29 Sep 2021

Here's why technology needs to get out the way of digital transformation

Technology

Here's why technology needs to get out the way of digital transformation

Greg Gatherer 8 Sep 2021

Why 70% of digital transformations fail

Digital

Why 70% of digital transformations fail

Greg Gatherer 30 Aug 2021

Source: alphaspirit –

Management & Leadership

Expect the unexpected: Prepare today to weather tomorrow's crisis

17 Aug 2021

Beyond opt-in emails: Why a unified platform is key to PoPIA compliance

Marketing

Beyond opt-in emails: Why a unified platform is key to PoPIA compliance

Greg Gatherer 9 Jul 2021

Ndagi Job Goshi, GM, Liferay SA

Insurance & Actuarial

4 ways self-service helps insurers cut costs and time

Ndagi Job Goshi 17 Jun 2021

Greg Gatherer, account manager, Liferay

Insurance & Actuarial

How digital can reach the underinsured & the uninsured

Greg Gatherer 17 May 2021

Ndagi Job Goshi, Liferay Africa

CRM

6 tips to improve retail loyalty and decrease competition

Ndagi Job Goshi 14 May 2021

How to improve your digital customer service strategy

CRM, CX, UX

How to improve your digital customer service strategy

Ndagi Job Goshi 19 Apr 2021

Greg Gatherer, account manager, Liferay Africa

Financial Services

5 reasons financial services must go digital first

Greg Gatherer 14 Apr 2021

Empowering manufacturers to act more like retailers

E-commerce

Empowering manufacturers to act more like retailers

Greg Gatherer 31 Mar 2021

Moving beyond cash - How are legacy players keeping up with the new digital-first disruptors in the financial services industry?

Financial Services

Moving beyond cash - How are legacy players keeping up with the new digital-first disruptors in the financial services industry?

Ndagi Job Goshi, Issued by Topco Media 26 Mar 2021

Ndagi Job Goshi, GM, Liferay Africa

Financial Services

How digital transformation enables the financial services industry in emerging markets

Ndagi Job Goshi 4 Mar 2021

How the digitally savvy CEO approaches business today

Digital

How the digitally savvy CEO approaches business today

Shaune Jordaan, Issued by Irvine Partners 14 Apr 2020