Interactive Intelligence Africa | Bizcommunity

Interactive Intelligence Africa | Bizcommunity

News

CX demands to be harnessed by analytics

Software

CX demands to be harnessed by analytics

Deon Scheepers 8 Jan 2016

SA contact centres set to grow

Network

SA contact centres set to grow

17 Sep 2015

sheelamohan via

Telecoms & Networks

Contact centres: cog in the machine or customer experience hub?

19 May 2015

Retail Services

SA yet to fully appreciate the value of the call centre

7 Mar 2013

Online Media

Social media integration on the rise

7 Mar 2013

Social media may boost customer service

Network

Social media may boost customer service

7 Mar 2013

Call centres grow up to 15% a year

Network

Call centres grow up to 15% a year

7 Mar 2013

Mobile

New product enables companies to deploy mobile applications rapidly

26 Oct 2012