Interactive+Intelligence+Africa | Bizcommunity

Interactive+Intelligence+Africa | Bizcommunity

Results for Interactive+Intelligence+Africa

News

CX demands to be harnessed by analytics

ICT

CX demands to be harnessed by analytics

Deon Scheepers 8 Jan 2016

SA contact centres set to grow

ICT

SA contact centres set to grow

17 Sep 2015

sheelamohan via

ICT

Contact centres: cog in the machine or customer experience hub?

19 May 2015

Retail

SA yet to fully appreciate the value of the call centre

7 Mar 2013

Marketing & Media

Social media integration on the rise

7 Mar 2013

Social media may boost customer service

ICT

Social media may boost customer service

7 Mar 2013

Call centres grow up to 15% a year

ICT

Call centres grow up to 15% a year

7 Mar 2013

Marketing & Media

New product enables companies to deploy mobile applications rapidly

26 Oct 2012