Chantel Botha of BrandLove in action at eCommerce Africa 2019.
#eco19: Why brands need to create emotional experiences for Generation CX

The 5th eCommerce Africa conference kicked off at the CTICC on 19 March 2019 with a keynote session by Chantel Botha, founder of BrandLove, in the customer experience track, titled: 'More than a feeling, on why CX is the #1 competitive differentiator'. Here's what you missed!

By Leigh Andrews 21 hours ago

#HumanRightsDay: The human cost of journalism globally
#HumanRightsDay: The human cost of journalism globally

The Committee to Protect Journalists has released The Last Column book to highlight the human cost of journalism around the globe. The book features the final articles and photographs of fallen journalists. Press freedom is a human right.

21 hours ago

Image source: Gallo/Getty.
Focus shifts to a mobile economy in Africa

Africa is judiciously positioned to be the next big mobile market, enviously eyed by global investors for her enormous growth opportunities. 2019 is undeniably the year to prioritise investments in Africa's mobile market, to leverage this monetary opportunity.

By Josephine Wawira 23 hours ago

Amazon Prime to offer African content to international audiences
Amazon Prime to offer African content to international audiences

Long ago, having access to African content was difficult for international audiences. With the rebirth of African cinema and the new emergence of producers and directors, more of African content keeps on rising.

1 day ago

Aerial view of Tengani, Nsanje, Malawi, affected by floods due to the incessant rains from March 5 to March 9, 2019.
UN and humanitarian agencies assessing impact of "horrifying" Cyclone Idai

Mozambique, Malawi and Zimbabwe are all counting the cost after the deadly Cyclone Idai tore through their countries over the past four days. The United Nations is sending in its teams and the Red Cross today reported that they had reached the devastated Mozambiquen city of Beira on Sunday, which is reportedly "90% destroyed".

2 days ago

Zafari animated show promotes diversity and tolerance.
Zafari animated show promotes diversity and tolerance

Spacetoon TV has premiered Zafari, an 11-minute animated series on the first children's TV channel in MENA.

15 Mar 2019

Africa's heightened appeal as a trade and export destination
Africa's heightened appeal as a trade and export destination

With average annual growth for sub-Saharan Africa forecast at 8% until 2023 - a positive outlook following the downturn between 2015 and 2017 - the continent is looking increasingly attractive as a trade and export destination.

15 Mar 2019

#NedbankIMC2019: The tech, the trends and the timeless truths of marketing
#NedbankIMC2019: The tech, the trends and the timeless truths of marketing

Instead of asking how marketing is going to change in 10 years' time, David Duarte, CEO of Treeshake, believes it's a far more valuable question to ask how marketing is going to stay the same. In his words, 'What are the timeless truths of the marketing industry?'

By Jessica Tennant 15 Mar 2019

#FutureFit Yourself: Why diversity inclusion requires a restoration strategy
#FutureFit Yourself: Why diversity inclusion requires a restoration strategy

"Knowing is not understanding. There is a great difference between knowing and understanding: you can know a lot about something and not really understand it." Charles Kettering.

By Carmen Murray 14 Mar 2019

Is your organisation customer centric?
Is your organisation customer centric?

Customer-centric organisations understand the unique problems and expectations of their customers as well as the context of those needs. They then consistently deliver products and services that meet those expectations.

14 Mar 2019

#SeamlessSA: How Ramona Kasavan is taking Mimi Women to the rest of Africa
#SeamlessSA: How Ramona Kasavan is taking Mimi Women to the rest of Africa

Ramona Kasavan is taking over Africa one sanitary towel at a time. She started her company, Mimi Women which manufactures sanitary towels locally in South Africa, after seeing large numbers of girls missing school over their monthly menses.

By Maroefah Smith 14 Mar 2019

How data collected from mobile phones can help electricity planning
How data collected from mobile phones can help electricity planning

Access to reliable and affordable electricity brings many benefits. It supports the growth of small businesses, allows students to study at night and protects health by offering an alternative cooking fuel to coal or wood.

By Eduardo Alejandro Martínez Ceseña, Joseph Mutale, Mathaios Panteli, and Pierluigi Mancarella 14 Mar 2019

The 10 commandments of social entrepreneurship
The 10 commandments of social entrepreneurship

The emergence of social enterprises on to the business landscape of the South African economy is often a point of contention due to the seemingly conflicting driving factors of philanthropy versus profit. However, there are many businesses that are underpinned by solving problems for the benefit of society at large and out of this has arisen this area of entrepreneurship.

By Silvia De Jager and Lisa Illingworth 13 Mar 2019