Six steps to successful customer relationship management
Six steps to successful customer relationship management

As Easter looms businesses are looking for powerful ways to promote their goods and activate more sales. This should include beefing up customer relationship management (CMR) systems to streamline communication with potential clients and encourage more sales. Here are six steps to sprucing up your CRM and captivating customers at every touch point along the way.

By Eben Esterhuizen 16 Apr 2019

#CNILux: The creative cultural legacy of MaXhosa by Laduma
#CNILux: The creative cultural legacy of MaXhosa by Laduma

The striking textile and knitwear designs conceived by South African golden boy Laduma Ngxokolo are not simply stylish collectables, they're vehicles of cultural preservation. Using his brand MaXhosa by Laduma and the Xhosa-inspired geometric patterns it's known for, Ngxokolo hopes to shatter the misconception that African luxury brands fall short of their international counterparts.

By Lauren Hartzenberg 16 Apr 2019