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CRM, CX, UX News Europe

Last 2 days|Last 7 days|Last 30 days
Source:
Digital advertising group Aleph launches payment unit

18 Aug 2023

Source:
The power of inclusive portrayal in advertising

  28 May 2021

1 in 4 consumers tried a new brand during pandemic - global report
1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Customer experience will help retailers overcome the financial hit from coronavirus
Customer experience will help retailers overcome the financial hit from coronavirus

  6 Jul 2020

Covid-19: Could remote working help retail re-evaluate its agenda?
Covid-19: Could remote working help retail re-evaluate its agenda?

1 Apr 2020

Connecting with customers on the ground is not dead
Connecting with customers on the ground is not dead

27 Jan 2020

Image credit: Zoe Holling on Unsplash.
Key findings from Warc's 2019 Future of Strategy report

28 Aug 2019

New report reveals customers want security, service and localised experiences
New report reveals customers want security, service and localised experiences

25 Jun 2019

Defective product risk is an increasing peril for companies
Defective product risk is an increasing peril for companies

5 Dec 2017

Benetton bows to Rana Plaza pay up campaign
Benetton bows to Rana Plaza pay up campaign

24 Feb 2015

Uber's back in Spain... with home food deliveries
Uber's back in Spain... with home food deliveries

20 Feb 2015

'Here we are sir, but please... not in the store...'
'Here we are sir, but please... not in the store...'

11 Feb 2015

FreeDigitalPhotos
Top 10 global consumer trends of 2015 by Euromonitor

19 Jan 2015

Monitor emotional imprint of customer experience to manage customer loyalty
Monitor emotional imprint of customer experience to manage customer loyalty

20 Nov 2014

Show more

More news

Source:
Digital advertising group Aleph launches payment unit

18 Aug 2023

Source:
The power of inclusive portrayal in advertising

 28 May 2021

1 in 4 consumers tried a new brand during pandemic - global report
1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Customer experience will help retailers overcome the financial hit from coronavirus
Customer experience will help retailers overcome the financial hit from coronavirus

 6 Jul 2020

Covid-19: Could remote working help retail re-evaluate its agenda?
Covid-19: Could remote working help retail re-evaluate its agenda?

1 Apr 2020

Connecting with customers on the ground is not dead
Connecting with customers on the ground is not dead

27 Jan 2020

Image credit: Zoe Holling on Unsplash.
Key findings from Warc's 2019 Future of Strategy report

28 Aug 2019

New report reveals customers want security, service and localised experiences
New report reveals customers want security, service and localised experiences

25 Jun 2019

Defective product risk is an increasing peril for companies
Defective product risk is an increasing peril for companies

5 Dec 2017

Benetton bows to Rana Plaza pay up campaign
Benetton bows to Rana Plaza pay up campaign

24 Feb 2015

Uber's back in Spain... with home food deliveries
Uber's back in Spain... with home food deliveries

20 Feb 2015

'Here we are sir, but please... not in the store...'
'Here we are sir, but please... not in the store...'

11 Feb 2015

FreeDigitalPhotos
Top 10 global consumer trends of 2015 by Euromonitor

19 Jan 2015

Monitor emotional imprint of customer experience to manage customer loyalty
Monitor emotional imprint of customer experience to manage customer loyalty

20 Nov 2014

Second annual global customer service survey: The findings
Second annual global customer service survey: The findings

10 Jun 2014

Big data and the consumer experience for business
Big data and the consumer experience for business

 30 May 2014

Passionate about your brand?
Passionate about your brand?

14 Mar 2013

M&M Global Awards: The jury
M&M Global Awards: The jury

7 Jun 2012

Maximizer Software hosts free CRM webinar
Maximizer Software hosts free CRM webinar

13 Apr 2012

Massive line-up for ECEW 2012
Massive line-up for ECEW 2012

8 Mar 2012

Kaspersky Lab: Duqu, Stuxnet... Team created other malicious programs
Kaspersky Lab: Duqu, Stuxnet... Team created other malicious programs

16 Jan 2012

Greenlight comment: 'Social Search' is finally here!
Greenlight comment: 'Social Search' is finally here!

16 Jan 2012

UK Population turns to social media to express opinions about brands
UK Population turns to social media to express opinions about brands

25 Oct 2011

Live reply
Live reply

18 Oct 2011

How to contribute to Bizcommunity, from op-ed pieces to news
How to contribute to Bizcommunity, from op-ed pieces to news

 3 Oct 2011

Supermarkets top Britain's firms as the most loyal 'institutions'
Supermarkets top Britain's firms as the most loyal 'institutions'

9 Jun 2011

Survey reveals UK fears over location-based technology in customer service
Survey reveals UK fears over location-based technology in customer service

2 Jun 2011

Reducing stress is key to financial services providers' success
Reducing stress is key to financial services providers' success

 14 Apr 2011

Advances in technology will give consumers power over banks by 2020
Advances in technology will give consumers power over banks by 2020

5 Apr 2011

Ivan Fernandes appointed global director, MediaCom
Ivan Fernandes appointed global director, MediaCom

7 Mar 2011

Do they know it's corruption?
Do they know it's corruption?

3 Jan 2011

Christmas shopping helper
Christmas shopping helper

1 Dec 2010

Automated service hell: Businesses out of touch
Automated service hell: Businesses out of touch

11 Nov 2010

Consumer trends for 2011
Consumer trends for 2011

8 Nov 2010

Cost still key in supply chain strategies
Cost still key in supply chain strategies

22 Sep 2010

Kaspersky achieves PURE success
Kaspersky achieves PURE success

31 Aug 2010

Are your social media efforts worthwhile?
Are your social media efforts worthwhile?

31 Aug 2010

Insurance industry warned: Ignore m-commerce and face being marginalised

 23 Aug 2010

Customer intelligence key to maximising bank profits

 2 Aug 2010

Banking battle moves back to high street

 23 Jul 2010


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