CRM, CX, UX Europe

Subscribe & Follow

Promoted

Kfm 94.5 announces 2025 Best of the Cape Awards finalists – voting open

Kfm 94.5 announces 2025 Best of the Cape Awards finalists – voting open

30 Jul 2025

Advertise your job vacancies

Source: © 123rf The number of people living alone has grown steadily over the past few decades. Brands have a real opportunity to target this audience

Marketers optimistic as Warc forecasts global ad spend of $1.15tr in 2025

Company news

More company news | Submit

Introducing the Effie Lions Foundation: Building a marketing industry for everyone

Association for Communication and Advertising Introducing the Effie Lions Foundation: Building a marketing industry for everyone

13 Jun 2025

Human8 names Tim Nguyen product and innovation manager to further advance insight solutions

Human8 Human8 names Tim Nguyen product and innovation manager to further advance insight solutions

11 Jun 2025

More news

New leadership announcements as WPP acquires NCA. Ogilvy global CEO Devika Bulchandani and James Murphy CEO Ogilvy Group UK (Image supplied)

New Commercial Arts joins Ogilvy as WPP announces leadership shakeup

11 Sep 2024

Source:

Digital advertising group Aleph launches payment unit

18 Aug 2023

Source:

The power of inclusive portrayal in advertising

Emily Stander 28 May 2021

1 in 4 consumers tried a new brand during pandemic - global report

12 Aug 2020

Customer experience will help retailers overcome the financial hit from coronavirus

Customer experience will help retailers overcome the financial hit from coronavirus

Frederic Dimanche 6 Jul 2020

Covid-19: Could remote working help retail re-evaluate its agenda?

Covid-19: Could remote working help retail re-evaluate its agenda?

1 Apr 2020

Connecting with customers on the ground is not dead

Connecting with customers on the ground is not dead

27 Jan 2020

Image credit: Zoe Holling on Unsplash.

Key findings from Warc's 2019 Future of Strategy report

28 Aug 2019

New report reveals customers want security, service and localised experiences

New report reveals customers want security, service and localised experiences

25 Jun 2019

Defective product risk is an increasing peril for companies

Defective product risk is an increasing peril for companies

5 Dec 2017

Benetton bows to Rana Plaza pay up campaign

Benetton bows to Rana Plaza pay up campaign

24 Feb 2015

Uber's back in Spain... with home food deliveries

Uber's back in Spain... with home food deliveries

20 Feb 2015

'Here we are sir, but please... not in the store...'

'Here we are sir, but please... not in the store...'

11 Feb 2015

FreeDigitalPhotos

Top 10 global consumer trends of 2015 by Euromonitor

19 Jan 2015

GfK's head office in Nuremburg. (Image: Aarp65, via Wikimedia Commons)

Monitor emotional imprint of customer experience to manage customer loyalty

20 Nov 2014

Second annual global customer service survey: The findings

Second annual global customer service survey: The findings

10 Jun 2014

Big data and the consumer experience for business

Jose Capelo 30 May 2014

Passionate about your brand?

14 Mar 2013

M&M Global Awards: The jury

7 Jun 2012

Maximizer Software hosts free CRM webinar

13 Apr 2012

Massive line-up for ECEW 2012

8 Mar 2012

Kaspersky Lab: Duqu, Stuxnet... Team created other malicious programs

Kaspersky Lab: Duqu, Stuxnet... Team created other malicious programs

16 Jan 2012

Greenlight comment: 'Social Search' is finally here!

16 Jan 2012

UK Population turns to social media to express opinions about brands

UK Population turns to social media to express opinions about brands

25 Oct 2011

Live reply

18 Oct 2011

How to contribute to Bizcommunity, from op-ed pieces to news

How to contribute to Bizcommunity, from op-ed pieces to news

Bizcommunity.com 3 Oct 2011

Supermarkets top Britain's firms as the most loyal 'institutions'

Supermarkets top Britain's firms as the most loyal 'institutions'

9 Jun 2011

Survey reveals UK fears over location-based technology in customer service

Survey reveals UK fears over location-based technology in customer service

2 Jun 2011

Let's do Biz