South Africa Awaits — Come Find Your Joy!
Danette Breitenbach
Subscribe & Follow
Trending
Advertise your job vacancies
Jobs
- Service Advisor Pinetown
- Experienced Marketer Kempton Park
- New Vehicle Sales Executive Midrand
- Pre-owned Vehicle Sales Executive Tshwane
- Motor Vehicle Technician Johannesburg North
- New Vehicle Sales Manager Pretoria East
- Service Advisor - Commercial Midrand
- Pre-owned Vehicle Sales Executive Johannesburg North
- New Vehicle Sales Executive Bela-Bela
- Vehicle Sales Executive West Rand
Ipsos survey shows Audi, VW top customer pleasers
Audi and Volkswagen have won Gold awards for customer purchasing satisfaction for the fifth consecutive year in the prestigious Annual Ipsos Survey.
29 Jul 2017
Audi also collected Gold for the fifth year for passenger car servicing, while Volkswagen got Gold for the second year in succession for passenger car servicing.
Chevrolet, Mercedes-Benz, Nissan, Opel, Toyota, and Volvo qualifying for Silver, while Ford, Honda and Renault collected Bronze.
Four other brands, besides Volkswagen, qualified for Gold for the LCV purchasing experience. They were: Chevrolet, Isuzu, Nissan, and Toyota. Ford was the sole recipient for Silver in this category.
Volkswagen got Gold for the fourth time in the past five years for light commercial vehicle (LCV) servicing and was joined by Chevrolet, Isuzu, Nissan, and Toyota. Ford collected Silver and there were no awards in the Bronze category.
The detailed Ipsos research into the servicing experience saw Nissan collect Gold, alongside Audi and Volkswagen, in the passenger car category, with Chevrolet, Lexus, Mercedes-Benz, Opel, and Toyota qualifying for Silver and Honda, Renault and Volvo collecting Bronze.
Ipsos automotive director, Patrick Busschau said: “All the brands who won awards should be congratulated as they are all showing a consistent commitment to improvement over time in delivering good service to their customers”.
About Henrie Geyser
Henrie Geyser joined the online publishing industry through iafrica.com, where he worked for five years as news editor and editor. He now freelances for a variety of print and online publications, on the subjects of cars, food, and travel, among others; and is a member of the South African Guild of Motoring Journalists. moc.acirfai@geirnehRelated
Effie South Africa and Ipsos to unveil 2024 Effie Trends and Insights Report 20 Mar 2025 Inside Effie’s winning strategies: The hallmarks of an effective campaign 28 Feb 2025 The future of people should be your top priority 14 Aug 2024 Almost 3 in 5 stores sell illegal cigarettes, research reveals 15 Jul 2024 2 critical challenges the market research industry needs to overcome when using AI 12 Jun 2024 Verve promote Lydia Martin to research director 27 Oct 2023
