Retail | Retail, Banking & Finance, CGF Global Summit, Cold Chain, Commercial Property, CRM, CSI, E-commerce, eCommerce Awards, Exhibitions & Events, Fashion, Clothing & Textiles, FMCG, Franchising, Green Sustainability, Health & Safety, Hospitality, Import/Export, In-store Media, Informal Retailing, Manufacturing, Merchandising, Packaging, Refrigeration, Regulatory, Research, Retail Marketing, Retail Services, Retailers, Sales, Security, Shopfitting, Supply Chain, Technology, Training, Trends |
|
Tread mindfully with techDespite the customer experience and engagement benefits that smart technologies can provide, a new study by Oracle Retail reveals that consumers still have a conservative appetite for retail technologies that require personal data and make decisions on their behalf. Basically, customers are keen to take up new technologies that improve their retail experience - as long as they can stay in control. In other recent headline news, Stellenbrau announced a deal that sees the Stellenbosch-based brewery becoming part of Heineken South Africa. Another big reveal was the StyleBySA campaign launched at SA Fashion Week. The collection is a collaboration between Woolworths and eight of South Africa's most creative young fashion brands. Last but not least, don't forget to check out which loyalty programmes South Africans are in love with. It's going to be an interesting week, following Friday's cabinet reshuffle (and marijuana ruling). However you choose to contribute to the resultant dialogue and organised activities, please do so safely and with good intention. Lauren Hartzenberg Retail Editor: Bizcommunity.comComment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news". | Today's top stories |
| | Consumers are most willing to engage brands with new technology if they feel that they are in control of their experience... read |
|
| | |
| Amazon Web Services (AWS) has introduced Amazon Connect, a self-service, cloud-based contact centre service... read | | |
| Swedish retailer H&M has continued on its winning streak in SA, dodging the malaise to which domestic retail players have succumbed... read | | | Woolworths launched its highly-anticipated ‘StyleBySA' seasonal campaign at SA Fashion Week, showcasing the creations... read | | |
| Colleen Goko The RSA Group has moved to quash allegations by the Competition Commission that it, along with eight other fresh produce groups, has been fixing prices... read | | |
| Mike Challman In the logistics world, freight management is an essential aspect of getting your cargo from point A to point B. It's also a complex process, that has many moving parts - pun intended... read | | |
| Nicci Botha An increase in cancer-related insurance claims might not necessarily be a bad thing... read | |
| | | | | Business writing skills courseSA Writers College - 3 Apr 2017, Countrywide | 24 Apr 2017, Countrywide | 1 May 2017, Countrywide | 29 May 2017, Countrywide | 5 Jun 2017, Countrywide | 26 Jun 2017, Countrywide | 3 Jul 2017, Countrywide | 31 Jul 2017, Countrywide | 7 Aug 2017, Countrywide | 28 Aug 2017, Countrywide Effective customer careFront Foot Strategic Consulting - 10 Apr 2017, Randburg | 5 May 2017, Boksburg | 1 Jun 2017, Randburg | 6 Jul 2017, Boksburg | 15 Aug 2017, Randburg Short course in customer experience practiceEnterprises University of Pretoria - 19 Apr 2017 to 21 Apr 2017, Pretoria | 28 Jun 2017 to 30 Jun 2017, Pretoria | 29 Aug 2017 to 31 Aug 2017, Pretoria | 25 Oct 2017 to 27 Oct 2017, Pretoria | | | | |
| Swedish Proverb "Fear less, hope more; Eat less, chew more; Whine less, breathe more; Talk less, say more; Love more, and all good things will be yours!" | More quotes Submit a Quote | |
|
|
Twitter |
|
|