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All the sense in the world More from Retail Congress Africa this week, on building brand loyalty through customer relationship management and solid, predictive data, as discussed by Tara Fela-Durotoye, CEO of House of Tara, and Fran Peacock, Head of International Growth at Yuppiechef. Both businesses acknowledge that human needs are behind every purchase and responding to their customers as individuals has been the key to their success. Last week's events included: the South African launch of a US cranberry cooperative called Ocean Spray, on Tuesday; and the 2015 FNB Franchise Leadership Summit on Thursday at the Fairland offices in Johannesburg where industry leaders and stakeholders met to discuss franchising with regard to the theme: Planning for the Future. On Naspers selling price comparison site PriceCheck back to original founder Kevin Tucker and Silvertree Internet Holdings, Jacques Coetzee asks why the multinational internet and media group would let go of such a fast-growing company. According to Tucker, "it makes all the sense in the world"... Jessica Taylor, Retail Editor (@Biz_Retail)
Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news". | Today's top stories |
|  | [John Sanei] The old way of selling is well and truly dead, in fact the stereotypical sales (wo)men we all knew back in the 80's and 90's send shivers up and down all our spines... read
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 | Rhodes Food Group on Friday proved to be one of the bright spots on an otherwise depressed JSE - rising over 3% after it signaled that it expected to see a more than double rise in its full-year earnings... read | | |
 | 91 Koeberg Mall on Koeberg Road in Brooklyn, Cape Town, has opened. Betty Olla, the investor in the new development, which is worth more than R13mn, was responsible for the planning phase and will oversee the leasing and long-term management of the shopping centre... read | |  | Nelson Mandela Square, Sandton is nearing the completion of its refurbishment in which it will feature new tenants, offering a fresh range of restaurants... read | | |
 | Jaco Barnard Energy management has become a necessity rather than a choice given South Africa's current power and energy situation, particularly in the retail environment... read | | |
 | Nompumelelo Magwaza DURBAN - The Walmart-Massmart deal remains a benchmark in how multinational corporations should be treated in the developing world, says Economic Development Minister Ebrahim Patel... read | | |
 | Zeenat Moorad After a three-year slump, there are quiet signs that credit sales are improving at The Foschini Group (TFG) - a signal that the buying ability of its customers is strengthening... read | | |
 | MasterCard addressed various issues impacting retailers across Africa during the Retail Congress Africa in Cape Town. The protection of data and what retailer can do... read | | |
 | Douglas Kruger Semi-sacred cows and levers to leave alone... read | | |  | The Sunday lunch of the year set the scene for the announcement of the winners of the 2015 Eat Out Mercedes-Benz Restaurant Awards. read | |
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| Stephen King "Talent is cheaper than table salt. What separates the talented individual from the successful one is a lot of hard work." |
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