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Today's top stories
Grocery shopping in South Africa has moved off the floor

One of the key findings of the Nielsen Future of Grocery Report reveals that South Africa's burgeoning connected commerce era means that consumers are no longer shopping entirely online or offline but rather taking a blended approach...

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Busting six myths about customer care

Proper customer service is often left behind and is only handled when a "customer issue" arises. It is important to recognise that excellent customer service is a key element when building a brand...

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Entries open for Bollinger Exceptional Wine Service Award

Entries for the first round of the Bollinger Exceptional Wine Service Award 2015 are now open and candidates are urged to enter soon as submissions close on 31 May 2015...

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Brand News
Nando's revamp and relocation programme on the cards for SA

Zeenat Moorad

Flame-grilled chicken restaurant chain Nando's is embarking on a major revamp programme in its South African stores‚ as it adds more outlets to its 300-plus local portfolio... read more>>
Distribution
DuPont is on point with new painting technology
DuPont Titanium Technologies, ostensibly largest global manufacturer of titanium dioxide announced that it is expanding distribution of its product range throughout Africa and is launching Ti-Pure One Coat at the Coatings For Africa show this week... read more>>
E-commerce
[Biz Takeouts Lineup] 131: Digital Planet and the Pendoring Ad Awards campaign
Tune in to the Biz Takeouts Marketing & Media radio show tomorrow, 14 May 2015, from 9-10am, as show host Warren Harding chats to Neil Watson and Tiaan Ras... read more>>
Exhibitions & Events
Nederburg 2015 wine auction set to be the finest yet
Chosen by a selection panel renowned for its rigour and consistency, only 131 out of more than 400 wines were awarded the Nederburg Seal of Approval this year... read more>>
Merchandising
Do-It Slot Hang Tabs - Vertical display, maximum visibility

Issued by Pyrotec

Slot hang tabs are our most popular and versatile hang tabs as these are characterised by a delta-hole style allowing these to be hung on any peg fixture - single or double; the result being display flexibility as products can be displayed in several locations in the same retail store... read more>>
Regulatory
Patel gives go-ahead for probe of fairness in retail sector

Wyndham Hartley and Zeenat Moorad

The Competition Commission is taking aim at the retail sector to see if it enjoys sufficient competition after the authorisation by Economic Development Minister Ebrahim Patel of a market inquiry... read more>>
International
Mischief makers prompt Google to halt public map edits
SAN FRANCISCO, US: Google on Monday said it is sidelining its crowd-sourced map-making tool to implement a way to prevent bogus edits, some of which have proven embarrassing... read more>>
Smartphones among top gadgets for Americans: survey
WASHINGTON, US: Smartphones are now used in 72 percent of US homes and have become the third most-owned electronics item for Americans, a survey showed on Monday... read more>>
More International
Business
[African Utility Week] Eskom hopes to keep the lights on this winter

Nicci Botha

Eskom hopes to maintain its unbroken record over the years of not having to implement loadshedding during the winter months... read more>>
Jobs offered


New events to diarise
Gauteng Outdoor Expo
Outdoor Events and Exhibition Organisers - 29 May 2015 to 31 May 2015, Johannesburg

Wild at Heart Absa Kirkwood Wildsfees
Wildsfees - 26 Jun 2015 to 28 Jun 2015, Kirkwood

Gauteng Motor Fest
Thebe Reed Exhibitions (Pty) Ltd - 24 Jul 2015 to 26 Jul 2015, Brakpan

Winelands Bridal Fair 2015
Donato Events - 1 Aug 2015 to 2 Aug 2015, Stellenbosch

18th AutoExpo Africa 2015
Expogroup - 27 Aug 2015 to 29 Aug 2015, Dar-es-Salaam

Rustenburg Car, Fashion and Bike Expo
Urban Entertainment Movement - 28 Aug 2015 to 29 Aug 2015, Rustenburg

SEAexpo 2015
C-Major Productions - 4 Sep 2015 to 5 Sep 2015, Johannesburg

Geo Empower Africa Summit
Fleming Gulf - 6 Oct 2015 to 7 Oct 2015, Santiago, Chile

Argus Africa LPG 2015
Argus Media - 20 Oct 2015 to 21 Oct 2015, Cape Town

Bridal Fair at The Oyster Box Hotel
SA Bridal Fairs - 15 Nov 2015, Umhlanga

Upcoming events
Executive Think Tank 2015
nlighten - 14 May 2015, Johannesburg

The secrets of powerful human communications
Latitude Training - 14 May 2015, Hout Bay | 18 Jun 2015, Hout Bay | 2 Jul 2015, Hout Bay | 16 Jul 2015, Hout Bay

Quotes
Conrad Hilton
"Success... seems to be connected with action. Successful men keep moving. They make mistakes, but they don't quit."

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  Twitter
@AccentureRetail
Most consumers shopping online after hours complete their purchase in store. Do they use click & collect services? http://t.co/YgVYjuAbCI - Wed May 13
@retailfocus
RT @itsoneiota: A very cool store design of @GoogleUK 's first shop-in-shop http://t.co/FSDTLqNZNy via @retailfocus - Wed May 13
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