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    #BizTrends2022: Why retail has changed forever
    #BizTrends2022: Why retail has changed forever

    By John Watling 6 Jan 2022

    #BizTrends2022: What's next for retailing in Africa?
    #BizTrends2022: What's next for retailing in Africa?

    By Christele Chokossa 5 Jan 2022

    How retailers are going digital-first this holiday season
    How retailers are going digital-first this holiday season

    By Robbie Kearns 15 Nov 2021

    Segmenting for the future: 5 emerging consumer types
    Segmenting for the future: 5 emerging consumer types

    By John Watling 21 Jun 2021

    #BizTrends2021: Recalibrating for diminished growth - resolutions for 2021
    #BizTrends2021: Recalibrating for diminished growth - resolutions for 2021

    By Ailsa Wingfield 11 Jan 2021

    Smart African retailers are rising from the ashes. Here's how
    Smart African retailers are rising from the ashes. Here's how

    By Lee Naik 13 Oct 2020

    Covid-19 will bring about a retail apocalypse
    Covid-19 will bring about a retail apocalypse

    By Howard Saunders 8 Apr 2020

    #BizTrends2020: The future of retailing in sub-Saharan Africa
    #BizTrends2020: The future of retailing in sub-Saharan Africa

    By Christele Chokossa 8 Jan 2020

    #BizTrends2020: Africa's double-edged consumer demand
    #BizTrends2020: Africa's double-edged consumer demand

    By Ailsa Wingfield 6 Jan 2020

    Image credit: Joshua Rodriguez on Unsplash.
    How businesses can create lasting impressions, retain customers for a long time

    By Mark Wilson 25 Oct 2019

    Image credit: Thought Catalog on Unsplash.
    Do you know what your customers want their customers to experience?

    By Jane Stevenson 3 Sep 2019

    Image credit: Tumisu from Pixabay.
    Here's what SMEs need to know about using their customer communication channels effectively

    By Greg Chen 2 Aug 2019

    5 ways to drive growth through customer retention
    5 ways to drive growth through customer retention

    By Kirsty Sharman 25 Jul 2019

    Image credit: Mein Deal on Unsplash.
    How to use design thinking to build the next Amazon

    By Anne-marie le Roux 15 Jul 2019

    How CRM can add measurable value to your brand
    How CRM can add measurable value to your brand

    By Michael Gullan 13 Jun 2019

    Up, close and very personalised
    Up, close and very personalised

    By Refilwe Maluleke 23 Apr 2019

    Retail marketing and point of purchase trends for 2019
    Retail marketing and point of purchase trends for 2019

    By Leo Van De Polder 28 Feb 2019

    The coming shopping centre ecosystem apocalypse
    The coming shopping centre ecosystem apocalypse

    By Alan Knott-Craig 11 Feb 2019

    #BizTrends2019: Shop defines 6 trends shaping the future of retail
    #BizTrends2019: Shop defines 6 trends shaping the future of retail

    By Leo Van De Polder 30 Jan 2019

    #BizTrends2019: 2019, a definitive year in FMCG
    #BizTrends2019: 2019, a definitive year in FMCG

    By Marylee Townshend 29 Jan 2019

    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019
    #BizTrends2019: Single-use plastic, circular economy, ethical supply chains and climate action to drive retail in 2019

    By Feroz Koor 25 Jan 2019

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