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The Banker Africa Awards recognise financial institutions that offer best in class services that meet the needs and exceed the expectations of customers. The institution says the awards promote excellence and competition among entities that set new standards in quality of service, best practice and financial performance. Registered readers of CPI financial products and services, who are mainly peers in the financial services industry, selected the winners.
Earlier this year, FNB received global recognition as one of the world’s most powerful banking brands, ranked 4th in the banking category of Brand Finance’s Brand Strength Index (BSI) for 2017. The bank also received accolades for services such as forex and digital capabilities.