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5 ways our food supply chain will transform in 5 years

IBM has revealed the five significant changes driven by innovation in science and technology that will transform every stage of the food supply chain within the next five years...

3 days ago

4 CRM marketing trends to ignite 2019

Never has the emphasis on customer centricity been more rampant than it is in the era of the connected customer who, thanks to technology, has become more powerful and vocal than ever before, marking only the beginning of an era where failure to listen equals a rapid demise of your brand...

By Sugeshni Subroyen 12 Feb 2019

The coming shopping centre ecosystem apocalypse

The shopping centre ecosystem is facing an apocalypse. Why? Because shops are middlemen and the internet is killing middlemen...

By Alan Knott-Craig 11 Feb 2019

6 ways to win with CX

Branding and selling is about knowing what and how technology can assist in the CX experience but it's also about ensuring that there's a human and emotional connection with the consumer every step of the way...

By Eben Esterhuizen 8 Feb 2019

LG appoints new president for MEA region

LG Electronics (LG) has appointed James Lee as its news president of the Middle East and Africa Region (MEA)...

5 Feb 2019

The brands leading, challenging and exploring in 2019

Coca-Cola dividing their products into three categories - leaders, challengers and explorers - is a good way of defining the future of any brand...

By Jainita Khatri 5 Feb 2019

#BizTrends2019: Payments, engagement, partnership - African retail trends for 2019

With two key retail periods - Black Friday and festive season - now behind us, retailers are looking for new ways to increase revenue, grow market share, and boost profits...

By Mark Schech 22 Jan 2019

#BizTrends2019: Africa's consumers - connected, in control, and hungry for convenience

Shopping - love it or hate it, it's nearly impossible to escape the banality or adventure that competes for consumers' precious time. It takes us away from the things we would rather be doing...

By Ailsa Wingfield 14 Jan 2019

Reclaiming retail relevance with IoT

Retail buzzwords like 'personalisation' and 'omnichannel' are no longer just concepts and strategies that companies are working toward. Today, more retailers are actively deploying new technologies...

By Nathan Clevenger 14 Jan 2019

Visa and Vivo Energy partner to enhance digital payments

Visa and Vivo Energy have announced a pan-African agreement to provide digital payment services to consumers across 15 African countries, where both companies operate...

28 Nov 2018

Orange, MTN launch pan-African mobile money

Orange Group and MTN Group have announced a joint venture, Mowali, to facilitate mobile payments across Africa...

27 Nov 2018

Mobile app launched to connect to African fashion designers

Lesela, meaning cloth or fabric in Sesotho and Swahili, is a new mobile app that provides access to African fashion designers...

19 Nov 2018

#GoogleRetail: No room for silos in omnichannel retail

We're in living in an omnichannel world. We use a number of different paths to get to the products, info and services that we want. Search has become intuitive...

By Lauren Hartzenberg 6 Nov 2018

IBM Food Trust launches worldwide with Carrefour on board

European retail giant Carrefour has joined other participants involved in building the IBM Food Trust blockchain network...

11 Oct 2018

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