GLOBAL

Domino's trials self-driving pizza delivery robot

Customers who opt-in will have their pre-ordered pizzas arrive in a fully autonomous vehicle made by self-driving delivery company Nuro...

3 days ago

GLOBAL

Consumers spent $900bn more at online retailers globally in 2020

Covid-19 accelerated e-commerce around the globe and forced retailers to shift to digital...

14 Apr 2021

GLOBAL

E-commerce to account for half of global retail growth by 2025

By 2025, e-commerce will expand by an additional $1.4tn, and account for half the growth in the global retail sector...

25 Mar 2021

GLOBAL

How online markets are helping local stores survive Covid-19

Thanks to platforms that link online consumption to local interests, the desire to buy local, a trend fuelled by the Covid-19 pandemic, is giving rise to a new phenomenon known as digital localism...

By Myriam Ertz, Damien Hallegatte, Imen Latrous and Julien Bousquet 19 Mar 2021

GLOBAL

How Bezos and Amazon changed the world

Amazon announced Jeff Bezos is stepping down as CEO almost 27 years after he founded the company to sell books to customers over dial-up modems...

By Venkatesh Shankar 4 Feb 2021

GLOBAL

Jeff Bezos to step down as Amazon CEO

Jeff Bezos is stepping down from his role as Amazon CEO, and will transition to the role of executive chair in the third quarter...

3 Feb 2021

GLOBAL

2020 digital holiday sales climb to $1.1tn globally - Salesforce

Digital sales grew around 58% during the five days leading up to Christmas, despite earlier shipping cutoffs...

13 Jan 2021

GLOBAL

Global cyber week online sales hit record high

Salesforce data shows global online spend of $270bn...

2 Dec 2020

SOUTH AFRICA

Why harmonised retail is the future

For many industries, predicting the future during a pandemic would be difficult - if not impossible. Retail is different. Why?

By Oliver Guy 13 Nov 2020

GLOBAL

2020 global online holiday sales predicted to grow 30% - Salesforce

Digital sales are expected to hit all-time highs and lead to strained shipping capacity as retailers grapple with the impact of the Covid-19 pandemic...

21 Oct 2020

GLOBAL

1 in 4 consumers tried a new brand during pandemic - global report

A new global report highlights challenges and opportunities for retailers as the Covid-19 pandemic drives permanent shifts in consumer behaviour now and beyond the holiday season...

12 Aug 2020

SOUTH AFRICA

Amazon's Paul Misener on the link between innovation and diversity

Amazon veteran Paul Misener shared insight into how the e-commerce giant approaches innovation and the profound role a diverse workforce plays in this process...

By Lauren Hartzenberg 21 Jul 2020

GLOBAL

Customer experience will help retailers overcome the financial hit from coronavirus

Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...

By Frederic Dimanche 6 Jul 2020

GLOBAL

CMO Council identifies agile brands that have benefitted from opportunities during global lockdown

The CMO Council has picked notable brand stand-outs experiencing an upturn in the global downturn...

15 Jun 2020

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