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Key insights driving change

The Broll Shopper Segmentation Report 2016 Volume 1 was released at the 2016 South African Council of Shopping Centres Research Conference held in Johannesburg on Wednesday. Of those surveyed, 83% of South African respondents said trading hours are inadequate, suggesting that ideal trading hours would be from 7am to 8pm. The PwC Total Retail 2016 report, on the other hand, highlights eight key insights that will drive changes in online and in-store retail ahead of the retail revolution. The survey represents approximately 23,000 online shoppers in 25 countries, including around 1,000 South Africans.

#CommerceMonth is well under way. This week, PayU's newly appointed CEO Mario Shilashki shares the company's growth strategy and how he plans to create something that is distinctive to each market, and then grow that internationally. Cari Van Wyk asked Paul Midy, CEO of Jovago, to share his views on e-commerce, how it changed the tourism industry and what it means for the online booking company. While Sindy Peters interviews Neil Robinson, CEO of Relate Bracelets, to find out how the social enterprise's model works and contributes to skills development in SA. For more, go to the #CommerceMonth special section.

Jessica Taylor, Retail Editor (@Biz_Retail)
Comment online in our ed's column archive. Go mobile with apps and m.bizcommunity.com. Engage with us on Twitter, Facebook, LinkedIn and Google+. Subscribe to YouTube and via RSS. Send all your retail news and event invitations to retailnews@bizcommunity.com, exclusive opinion pieces to contributors-retail@bizcommunity.com and international news to internationalnews@bizcommunity.com. Read "How to contribute to Biz, from op-ed pieces to news".




Today's top stories
South Africans sweet on sugary drinks despite fat tax
South Africa plans a new "fat tax" on sugary drinks to combat an obesity epidemic -- but sweet-toothed consumers say its chances are slim of making them cut down... read



Commerce Month
#CommerceMonth: Speeding things up with KaChing

Cari Van Wyk

We asked Jaco Marais, co-founder and managing director at KaChing, to tell us more about KaChing, how it facilitates commerce and how it has been influenced by the e-commerce trend... read
#CommerceMonth: With e-commerce the whole world becomes your playground

Cari Van Wyk

We asked Paul Midy, CEO of Jovago, to share his views on e-commerce, how it changed the industry and what it means for Jovago... read
Read more
Banking & Finance
Edcon defers R1.6bn interest payments

Colleen Goko

Apparel group Edcon has received support from its lenders to defer interest payments of about R1.6bn on bonds issued to mature in 2018, having failed to hedge portions of the euro-and dollar-denominated debt... read
Edcon in talks to defer $110m coupon payment

Tiisetso Motsoeneng

Edcon is in talks with creditors to defer R1.6bn of interest payments to December to boost its liquidity, it said on Friday... read
Fashion, Clothing & Textiles
#FreshOffTheShelf: Puma reintroduces upgraded DISC
Twenty-five years after its introduction, Puma has reintroduced its DISC System into its range of running shoes. Puma has taken the original DISC design and made it lighter and sleeker, quicker to turn, faster to tighten, while featuring smooth, durable steel wires to conform the foot... read
Franchising
Phumelela takes a bet on franchise model

Marc Hasenfuss

Alternative gaming conglomerate Phumelela is looking to roll out a franchise model to broaden its footprint in the vibrant betting industry... read
Regulatory
Proposed truck ban could hike price of basic food

Colleen Goko

New regulations banning trucks on urban roads during peak hours could trigger a spike in the cost of essential goods... read
Retailers
Pick n Pay announces Boost Your Biz competition finalists
Pick n Pay has selected the top 50 small businesses in its inaugural Boost your Biz competition, from the more than 540 entrepreneurs from across SA who entered... read
Midstream Superspar gives customers reliable pricing with Pricer from XON Retail

Issued by XON Retail Solutions

Midstream Superspar is using Pricer electronic shelf labels for synchronised pricing between shelves and tills, rock-steady merchandising control, and rapid, automated price updates... read
Jobs offered
Assistant Retail Manager - Cape Town
WeylandtsWeylandts have a great opportunity for an experienced retail manager at their store in Green Point. Working in a beautiful space, running the showroom in accordance to overall company policy. Read more >>




New events to diarise
Power of positive selling
Niche Training and Development - 12 Jul 2015, Cape Town | 7 Jul 2016, Port Elizabeth | 14 Jul 2016, Johannesburg | 10 Oct 2016, Port Elizabeth | 8 Nov 2016, Bloemfontein | 9 Nov 2016, Durban | 15 Nov 2016, Cape Town | 17 Nov 2016, Johannesburg


Customer service exellence workshop
Pinnacle Corporate Learning - 28 Apr 2016, Johannesburg


Sales and negotiation
Profit Re-Engineering - 4 May 2016 to 5 May 2016, Johannesburg | 18 May 2016 to 19 May 2016, Cape Town | 1 Jun 2016 to 2 Jun 2016, Durban | 22 Jun 2016 to 23 Jun 2016, Johannesburg


TCI Mobile Summit 2016
Trade Conferences International - 11 May 2016 to 12 May 2016, Johannesburg


CIPS Pan Africa Conference and Supply Management Awards 2016
CIPS - 11 May 2016 to 12 May 2016, Johannesburg


Short Course in Customer Experience Practice
Enterprises University of Pretoria - 25 May 2016 to 27 May 2016, Johannesburg


Brandlove customer experience foundation course
Brandlove - 26 May 2016 to 27 May 2016, Cape Town | 21 Jul 2016 to 22 Jul 2016, Johannesburg


Course in Customer Experience Management
Enterprises University of Pretoria - 7 Jun 2016 to 10 Jun 2016, Johannesburg


Professional sales
The Peer Training Group - 11 Aug 2016, Cape Town


China Homelife Fair
31 Aug 2016 to 2 Sep 2016, Johannesburg


Upcoming events
Mastering Sales and Marketing in the Age of New Social Media
NES Consulting - 20 Apr 2016 to 22 Apr 2016, Johannesburg | 25 May 2016 to 27 May 2016, Cape Town


Africa strategic sourcing and sustainability in procurement and supply chain management
Global Invest Group - 20 Apr 2016 to 21 Apr 2016, Johannesburg


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