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Retail

Food retail spending trends

In this week's top stories, I report back from IRI South Africa's recent presentation on macro food and purchasing trends, which revealed that despite economic pressures, private label products have experienced tremendous growth.

Meanwhile, Nielsen's Shoppergraphics Report shows that South African shoppers, beset by a storm of rising prices, are making fewer trips to grocery stores and have dropped an unprecedented three grocery categories from their shopping basket.

In other news, Spur Corporation is acquiring a majority stake in the franchise restaurant group Nikos Coalgrill Greek, Pick n Pay plans to create 15,000 new jobs over the next three years, and Mr D Food has reached 1 million app downloads, making it the most popular online food delivery service in SA.

Leigh Andrews also shares not-to-miss insights from the annual CEM Africa 2018 held in Cape Town last week.

And I've got my regular round-up of exciting new food and beverage products in my #FreshOnTheShelf column.

With August dedicated to Africa's inspiring women, remember to keep an eye on our Women's Month special section where we'll be featuring top businesswomen across 17 different industries.

Until next week, enjoy!

Lauren Hartzenberg
Retail Editor: Bizcommunity.com



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BizTop stories
Private label rises above SA's competitive trading environment

Lauren Hartzenberg

Now that the 'Ramaphoria' dust has settled, retailers and manufacturers are needing to come to terms with the fact that GDP growth is stagnant, and as a result, consumer confidence and sales have remained low...read
SA consumers consolidate spend by shopping less across fewer categories
South African shoppers, beset by a storm of rising prices, are making fewer trips to grocery stores and have dropped an unprecedented three grocery categories from their shopping basket...read
Pick n Pay's plans: 15,000 new jobs and 100% recyclable shopping bags
Pick n Pay's plans: 15,000 new jobs and 100% recyclable shopping bags
Pick n Pay has its sights set on creating 15,000 new jobs over the next three years...read
5 ways bricks-and-mortar shops can survive the onslaught of e-commerce
5 ways bricks-and-mortar shops can survive the onslaught of e-commerce

Claire McCamley

Rarely a week goes by without news of a household high street name shutting up shop or closing stores. The rise of online shopping is widely blamed for the demise of traditional retail...read
Mr D Food reaches milestone of 1 million downloads
Mr D Food reaches milestone of 1 million downloads
Online food delivery service, Mr D Food, reached 1 million app downloads last week...read
Women's Month
Lessons in life and business from Margaret Hirsch
Margaret Hirsch's rise to success has not been easy. From spending some of her childhood in foster care and working in a hairdressing salon at age 12, to being fired for being pregnant... read
WoWSA Fest to celebrate women of wine
In celebration of Women's Month, female winemakers, beer crafters, and spirit distillers have been invited to showcase their products at the Women of Wine South Africa (WoWSA) Festival on 12 August 2018... read
Banking & Finance
Contactless payments to account for 15% of total POS transactions by 2020
Contactless payments is expected to reach $2 trillion by 2020, representing 1 in 3 in-store transactions globally. The trend - driven by payment cards and mobile wallets.... read
#PIPC2018: The role of affordable payment solutions in promoting financial inclusion
To enable higher levels of financial inclusion across Africa, banks and payments companies must drive solutions allowing small and informal merchants to accept digital payments at a lower cost... read
CRM
Maximising ROI without compromising on CX - top tips

Wynand Smit

Business-wide strategies are complex - each department operates with structured KPIs that may include boosting profitability, customer feedback ratings, or a host of other criteria - the trick is to ensure that all these departments operate in concert with each other... read
#CEMAfrica2018: Why customer loyalty is becoming a thing of the past and what to do about it

Leigh Andrews

Ask Afrika MD Sarina de Beer explained at the final day of the seventh annual CEM Africa Summit why data is the current trending commodity of 2018 and what it'll take to really resonate with today's fickle social consumer. It was quite the eye-opener. Here's what you missed... read
#CEMAfrica2018: Learn from these examples of storytelling to create emotional relevance!

Leigh Andrews

Mike Joubert, founder of the Billybo group - not to be confused with Australian surf apparel brand Billabong - spoke on the first day of CEM Africa about the link between the core emotional connection created by great storytelling, which in turn builds relevance and authenticity to the emotional drivers in the customer journey... read
#CEMAfrica2018: Why CX is the only competitive advantage left

Leigh Andrews

Diane Magers is a CCXP and CEO of the global Customer Experience Professionals' Organisation (CXPA), based in the US. This #WomensMonth, she lets us in on what to expect from the Customer Experience Management (CEM) Africa 2018 Summit, kicking off at the CTICC today... read
#CEMAfrica2018: "Customer experience is the next competitive battlefield"

Leigh Andrews

As #WomensMonth gets underway, I chat to CCXP Julia Ahlfeldt for a sneak peek on what to expect from the Customer Experience Management (CEM) Africa 2018 Summit, kicking off today... read
#CEMAfrica2018: Why we need to talk about emotion in the boardroom

Leigh Andrews

In the first keynote session of the Customer Experience Management (CEM) Africa Summit 2018, Diane Magers of the CXPA explained how to build and execute a CX strategy in an ROI-driven world. Here's what you missed... read
E-commerce
SA's Picadoo formalising the African haircare industry

Tom Jackson

Johannesburg-based startup Picadoo is bidding to formalise Africa's haircare industry via its online marketplace that helps users find local salons and book appointments... read
Kenyan e-commerce startup Sokowatch raises $2m seed round

Tom Jackson

Kenyan B2B e-commerce startup Sokowatch has closed a $2 million seed round to further expand its customer base across East Africa while also piloting additional value-added services for shops... read
Fashion & Homeware
A brief history of briefs - and how technology is transforming underpants

Alana Clifton-Cunningham

Underpants. We tend not to talk about them but they are a fact of life (unless you go commando). Briefs have a fascinating history and are now being transformed by technology... read
FMCG
#FreshOnTheShelf: Designer chocolate, gourmet pizza, summery rosé and healthy crisps

Lauren Hartzenberg

In #FreshOnTheShelf, we round up some of our favourite food and beverage products that have hit the retail shelves recently... read
Appletiser wins over Spanish palates
Homegrown lightly sparkling juice brand, Appletiser, has successfully launched in Spain with further expansion across Western Europe and the Americas on the cards... read
Bottled water grows in volume and value in 2017
South Africa's bottled water category continued to grow in both volume and value for 2017, according to a recent report released by BMi Research... read
Food & bev. services
Spur buys majority stake in emerging franchise Nikos Coalgrill Greek
Spur Corporation is acquiring a 51% stake in the franchise restaurant group Nikos Coalgrill Greek. The Greek chain will be the eighth restaurant brand in Spur Corporation's growing portfolio... read
Meet the Maker: Triple Three Distillery

Samantha Snedorf

Tucked away in Blaauwklippen Wine Estate, is a lovely little distillery that produces a top quality gin. Most people visit the estate for the grape-based alcohol but Samantha Snedorf's sole purpose was juniper based - as usual... read
Green Sustainability
Why compostable plastics may be no better for the environment

Thomas Neitzert

As companies move to get rid of single-use plastic bags and bans on microbeads are coming into force... read
In-store Media
Driving the retail brand experience through in-store media

Cecil Ungerer

In the highly competitive environment of in-store advertising, brands are contesting limited market share. Consumers have become more discerning of what they buy, owning to the availability of product information online... read
Packaging
Why can't all plastic waste be recycled?

Sharon George

The UK produced 11-million tonnes of plastic waste in 2017, and recycled around two thirds of it... read
Let us help you make the Mpact

Issued By Mpact Plastics

Mpact Plastics' FMCG plant situated in Atlantis, Western Cape, is a leading producer of rigid plastic packaging and serves a wide customer base, including many multinationals... read
Trust creates a competitive advantage for business

Issued By Pyrotec

Business success is dependent on a dynamic network of positive relationships, of which trust is a critical component... read
New design packaging boosts sales and merchandising space

Issued By Mpact Plastics

The Ruwag brand has recently added value to the DIY user's experience by changing their packaging medium from flexible pouches to reusable rigid containers... read
Technology
ERP to underpin food traceability market

Stuart Scanlon

The food traceability market is expected to reach almost $20 billion by 2022 as increased consumer awareness, strict governance requirements, and advances in technology are resulting in growing standardisation... read
Kase iPhone cover - Resilience at its best

Issued By Kase Group

Only a resilient mobile phone case can protect your pricey smartphone. How about getting the world's thinnest and sturdiest case for your mobile?... read
Business
#InspiringFiftySA 2018 winners announced
After months of collecting the stories of South African women at the forefront of some of the biggest impacts in the STEM sector, the #InspiringFiftySA winners have been announced... read
Israel's plan to accelerate innovation in sports tech

Lauren Hartzenberg

For a country not particularly known for success in the competitive sporting arena, Israel's high-tech prowess is helping to establish the nation as the Silicon Valley of sports tech... read
Quotes
Peter O'Toole
"If you can't do something willingly and joyfully, then don't do it."
David Chang
"Just because something's been good in the past doesn't mean it will continue to be good."
Louis Sullivan
"Form follows function."
Yves Saint Laurent
"I am no longer concerned with sensation and innovation, but with the perfection of my style."
Alexa Chung
"I think you achieve a lot more through love than negativity."

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