14 Oct 2013

Retail

Adapt, connect, win

As e-commerce continues to grow amongst SA consumers, retailers need to improve and enhance their supply chains in order to keep up with demand, Kate Stubbs tell us this week.

Meanwhile, Turkey's electronic industry is looking to connect with SA partners - see here for more information.

A big congratulations to those winners of the 2013 Veritas Awards and the first Crowne Plaza Sleepwear Design Competition, and of course, to Shoprite Checkers' newest Boerewors Champion!

Have a great week!

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image courtesy of Salvatore Vuono /FreeDigitalPhotos.net.

PS Don't forget to check out the latest cartoon by Rico in our weekly Cartoons showcase!

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Weekly top stories


Biz Takeouts Radio Show & Podcasts
[Biz Takeouts Podcast] 73: A "shoppable magazine" with Spree.co.za
Last week on Biz Takeouts, the Marketing & Media radio show, we looked at the new online store and 'shoppable magazine' Spree.co.za, and spoke to Justin Gomes, executive creative director for Fox P2. [twitterfall] Read more >>


Banking & Finance
Rand directionless amid US fiscal indecision
The rand on Monday morning (14 October) remained in the tight ranges in which it traded for most of last week‚ as the US fiscal indecision and government shutdown extended into its third week. Read more >>


Brand News
New VP for Unilever SA
Peter Cowan has been appointed senior vice president for Unilever South Africa with effect from 1 October 2013, Unilever announced earlier this week. Read more >>

Stimorol turns Jammie Stairs into a jamming slide
[Issued by Mondelez South Africa] Stimorol's #SeeWhatUnfolds campaign is determined to liberate fun by drop-kicking boredom out the window. With exams around the corner Stimorol turned a gloomy Monday morning at UCT into something phenomenal. Read more >>  visit press office >>

South African Oreo Princess twists, licks, and dunks her way into our hearts!
[Issued by Mondelez South Africa] South African Oreo Princess, Karabo Magongwa, has taken the world by storm! Voted the 'cutest kid advert ever' by leading media company Buzzfeed.com. Read more >>  visit press office >>


Commercial Property
Private Property and ListGlobally partner to offer international access to the SA property market
[Issued by Private Property] South Africa's Private Property has partnered with ListGlobally to offer its browsers the opportunity to peruse international property listings, as well as to extend exposure for its partner estate agents to a global audience. Read more >>  visit press office >>


Corporate Social Investment
Clover Mama Afrika and MiX Telematics hit the road again
[Issued by Clover] MiX Telematics, a global provider of fleet and mobile asset management solutions, is once again sponsoring Clover Mama Afrika's annual roadshow - a journey that includes support visits to 21 Clover Mama Afrika centres across South Africa. Read more >>  visit press office >>

Nampak Liquid Cartons helps to "green" communities this Arbour Month
[Issued by Nampak] As part of Arbour month this year, in conjunction with Food & Trees for Africa, Nampak Liquid Cartons sponsored over 100 trees for planting during the month of September. Read more >>  visit press office >>


CRM
B2B vs B2C: The differences in CRM and loyalty
[Karen De Lorenzo] At Truth, we are proud to have the opportunity to work on B2C (business to consumer) and B2B (business to business) CRM and loyalty strategies. We are often asked how to explain the differences, and what makes a loyalty programme work in the B2B environment. Read more >>


e-Commerce
Pick n Pay launches mobile loyalty app
In line with loyalty scheme trends at major retailers abroad, Pick n Pay launched its mobile app that allows customers to do all the things they usually do at an in-store Smart Shopper kiosk - but on their mobile phones. Read more >>


Exhibitions & Events
CGCSA Summit 2013 - closing date approaching
[Issued by Consumer Goods Council of South Africa] The Consumer Goods Council of South Africa (CGCSA) Summit 2013 encourages those who haven't registered to attend the conference to do so as soon as possible. This event will help to energise the consumer goods industry (CGI) by looking at the real issues facing it every day and offering those in attendance clear responses and practical tools for success. Read more >>


Fashion, Clothing & Textiles
Sleepwear Design Competition winner
Dominique Gatland, a designer from Lunar, has won the inaugural Crowne Plaza Sleepwear Design Competition. Made from a silky natural bamboo fibre, her top and bottom sleepwear design is seamless, lightweight, breathable and hand finished for extra comfort. Read more >>


FMCG
Mainstay launches Island Vodka
Distell has launched Mainstay 54 Island Vodka, a 54% ABV vodka, packaged in an azure bottle that matches the sea and sky colour on a clear day on the tropical islands, with a tamper-proof closure. Read more >>


Health & Safety
Guide to purchasing safe pharmaceuticals
[Manfred Boensch] It is important for South African consumers to make sure that the pharmaceutical products they purchase are manufactured safely and comply with the necessary standards, as taking unsafe, illegal medicines can have dangerous consequences. Read more >>


Hospitality
Canadian wins WOSA Sommelier Cup
The 2013 winner of the Wines of South Africa (WOSA) Sommelier Cup is Canadian, Will Predhomme, who achieved the top score in a closely fought challenge involving 12 international contestants. Read more >>


Import/export
Richards Bay Coal Terminal poised for record exports
[Brendan Ryan] The Richards Bay Coal Terminal (RBCT) could hit record export levels of about 70m tons this year if the coal exporters step up sales volumes in the last three months as they traditionally do. Read more >>


Instore Media
No supermarket should be without electronic shelf labels, says Feathersquare KWIKSPAR owner
[Issued by Skydirect] Feathersquare KWIKSPAR is one of the latest to use the Pricer electronic shelf labels (ESLs), which were installed from opening three months ago, to ensure no price discrepancies occur between shelf and till. Read more >>  visit press office >>


Logistics
Tolls are like toilets says Peters
[Adam Wakefield] The user-pays principle to be implemented on Gauteng's freeways was comparable to paying to use a toilet, Transport Minister Dipuo Peters said on Thursday (10 October). Read more >>

New Kraft Foods contract is another sweet success for Imperial
[Issued by IMPERIAL Logistics] A five-year contract for transport and warehousing services has been awarded to Imperial Retail Logistics by Kraft Foods - now Mondelez South Africa. Read more >>  visit press office >>


Manufacturing
Strikes slow August manufacturing growth
Manufacturing production growth moderated significantly in August‚ reflecting the results of strike action in vehicle manufacturing sectors and supporting views third quarter economic growth will be weaker than the second quarter's. Read more >>


Packaging
Nampak encourages the next generation of packaging designers
[Issued by Nampak] The three winners of the Food Science and Technology Category of the 2013 IPSA Student Gold Pack Awards were recently announced at an awards luncheon in Johannesburg. Read more >>  visit press office >>


Research
Global Wealth Report indicates nearly 40% rise in next five years
The fourth annual Global Wealth Report 2013, from Credit Suisse indicates that wealth is to rise by nearly 40% in the next five years, reaching US$ 334 trillion by 2018 and emerging markets are to increase their share of global wealth to 23% by 2018, with China alone expected to represent over 10% of global wealth. Read more >>


Retail Marketing
Acquisition stats are so passé!
[Ros Siddle] Hooray! You have 20 million loyalty members! But how many of them are active and what does this mean for your business? Read more >>


Retailers
Foschini in R634m share buyback
The Foschini Group (TFG) said on Thursday, 10 October 2013, it had purchased an additional 6.755-million ordinary shares‚ representing 3.0% of its shares‚ at a cost of R634.3m‚ on the open market. Read more >>


Security
Credit card encryption to extend to all details
New end-point encryption is set to revolutionise the Payment Card Industry (PCI) compliance requirements for retailers by simplifying the process and providing increased levels of security. Read more >>


Supply Chain
Maize gets boost from favourable weather conditions
South African maize futures closed higher on Wednesday (9 October) buoyed by prospects of favourable weather conditions in the next two weeks. Read more >>


International

Bookshops in Europe take stand against Internet rivalry
FRANKFURT, GERMANY: European bookshops are taking a stand against competition from the Internet, boosted by a renaissance in independent stores and their enhanced know-how despite still facing a difficult climate, industry analysts say. Read more >>

New app aims to keep tabs on mobile wallet
SAN FRANCISCO, USA: For those who use a mobile wallet, a new app helps them keep track of how much electronic cash the wallet contains. Read more >>

Traditional computer sales eroded by love of tablets
SAN FRANCISCO, USA: Industry analyst this week reported that sales of traditional personal computers continued to wither as consumer tastes shifted to tablets. Read more >>

Apple sets iPhone launch for 50 new markets
NEW YORK CITY: Apple's new iPhone models, coming off record opening sales, will be launched in more than 50 new markets by 1 November 2013, including Russia, Spain and Italy, the company said Wednesday, 9 October 2013. Read more >>

Intu bets on Spanish rebound with purchase of shopping centre
[Nick Hedley] Intu Properties‚ the largest property company on the JSE by market capitalisation‚ on Monday (7 October) announced a partnership agreement to buy one of Spain's "top 10" shopping centres. Read more >>


More International


Partners

Of inventors and innovators: South Africa's pioneering entrepreneurs
Here are some well-known and visionary South African inventors and entrepreneurs, whose pioneering work has received international recognition, and contributed to many improvements in our world. Read more >>


Government

More needs to be done for SMMEs says Thabethe
Although there has been progress on policy and the development of support infrastructure for small-, medium- and micro-sized enterprises (SMMEs), more still needs to be done, says Trade and Industry Deputy Minister Elizabeth Thabethe. Read more >>

Department welcomes e-toll court verdict
The Department of Transport has welcomed a Supreme Court of Appeal verdict on the matter of the challenge regarding the Gauteng Freeway Improvement Project (GFIP). Read more >>

Beat the rush for e-tags urges Sanral
Gauteng drivers should register for e-tags now to avoid the rush when e-tolling begins, the SA National Roads Agency Ltd (Sanral) said on Tuesday, 8 October. Read more >>

Government to talk to car makers: Gordhan
[Gillian Jones] The government plans to speak to BMW and other automotive companies about their investment concerns‚ Finance Minister Pravin Gordhan said on Monday. Read more >>


More Government news


Lifestyle

Motor show crammed with latest exotics
[Henrie Geyser: motoring editor] The Johannesburg International Motor Show kicks off this week and thousands of visitors are expected to stream through the exhibition halls of the Johannesburg Expo Centre between 18 and 27 October to view some of the latest and most exciting vehicles yet seen in this country. Read more >>

Nominees for 2013 Eat Out DStv Food Network Restaurant Awards announced
The nominees for this year's Eat Out DStv Food Network Restaurant Awards have been announced. This year's awards will take place on Sunday, 10 November, 2013, at The Lookout at the V&A Waterfront, Cape Town. Read more >>

Skunk Anansie, enough to make a grown man cry
[Sindy Peters] How cold was it at Rocking the Daisies this year?! Bloody hell! I wouldn't have blamed anyone for forsaking their Ocsober oaths just to keep their blood circulating. But forget the weather, Seed Experiences are clearly in the lead for hosting the best outdoor festival of 2013. Read more >>

A new lady of the manor
[Brian Berkman] The Lord Milner in Matjiesfontein, perhaps the only hotel in the world to have its own village, will soon become the primary destination it was when it was built as a Colonial retreat in the late 1800s. Read more >>


Jobs offered

Showroom Co-ordinator and Sales Ambassador - Cape Town
Key performance areas include: management of the showroom and continued improvement thereof; meet sales targets; develop client rapport; and an innovative contribution to marketing and external communication. Read more >>

Divisional Admin Manager - Markham North - Johannesburg
An exciting opportunity is available within Markham for a dynamic, highly motivated divisional admin manager. Please apply via: http://www.tfglimited.co.za/careers/current-vacancies/ Read more >>

Facilities Designer/Space Planner - Cape Town
If you are an assertive and independent space planner who is committed to quality and delivery, and enjoys a challenge, then you should consider applying for this position. Read more >>

Store Managers - Johannesburg and Pretoria
Exciting opportunities (Johannesburg and Pretoria area) exists within Markham for retail managers with a flair for customer service and people management. Read more >>

Learning Facilitators - North West
Due to the growth within Metropolitan Retail, these challenging and exciting positions for learning facilitators have arisen in North West. Read more >>

BitCo Sales Consultant/Key Account Manager - Durban - Kloof
BitCo's KZN office is looking for an enthusiastic, experienced account manager in sales. Read more >>



New events to diarise

Professional Diploma in Digital Marketing Bootcamp - 4 Nov 2013 to 8 Nov 2013 Johannesburg
Fast-track your career in digital marketing by registering for the one-week Internationally recognised Professional Diploma in Digital Marketing Bootcamp. Read more >>

10th Annual HR Africa Summit incorporating the HRD - 11 Nov 2013 to 15 Nov 2013 Johannesburg
Ensure value and integrity in your HR strategy by attending the renowned 10th Annual HR Africa Summit incorporating the HRD Expo. Read more >>

Practical Selling Skills
Richard Mulvey - 9 Oct 2013 to 29 Oct 2013 Gauteng,Port Elizabeth,Kwazulu Natal,Cape Town
Kasi-to-Kasi SME Development Tour
SABEF - 15 Oct 2013 Cape Town
High Impact Sales Training
The Peer Group - 16 Oct 2013 to 23 Oct 2013 Johannesburg,Cape Town,Durban
Google Engage Academy
17 Oct 2013 Cape Town
Frontline Excellence Training
The Peer Group - 17 Oct 2013 to 29 Oct 2013 Johannesburg,Pretoria
Nkonki Annual Audit Committee Conference 2013
Nkonki Inc. - 21 Oct 2013 to 22 Oct 2013 Sandton
Bright Start Amazing Race
Bright Start - 26 Oct 2013 Cape Town
Green Your Home/Guest House
Terra Firma Academy - 28 Oct 2013 to 19 Nov 2013 Cape Town,Johannesburg
Residential Eco Consultant
Terra Firma Academy - 28 Oct 2013 to 20 Nov 2013 Cape Town,Johannesburg
Residential Eco Consultant
Terra Firma Academy - 28 Oct 2013 to 20 Nov 2013 Cape Town,Johannesburg


Upcoming events

WiredWomen 2013 - 15 Oct 2013 Rosebank, Johannesburg
#WiredWomen full-day conference for women in tech. Unpack how women with technical and leadership abilities can seize the opportunities available to them. Read more >>
Diploma in Digital Marketing
BrandSchool - 14 Oct 2013 to 18 Oct 2013 Sandton
First Aid Level 1
Training Force - 14 Oct 2013 to 15 Oct 2013 Johannesburg
Consumer Goods Council of South Africa Summit 2013
Meropa Communications - 15 Oct 2013 to 16 Oct 2013 Johannesburg
Consumer Goods Council of South Africa Summit 2013
Meropa Communications - 15 Oct 2013 to 16 Oct 2013 Johannesburg
Johannesburg International Motor Show 2013
SA Shows - 16 Oct 2013 to 27 Oct 2013 Johannesburg
Banking Channel Fraud Management Conference 2013
Trade Conferences International - 16 Oct 2013 to 17 Oct 2013 Johannesburg


Quotes

Christopher Columbus
"Riches don't make a man rich, they only make him busier. (via Brainy Quote)"

Oprah Winfrey
"Be more splendid, more extraordinary. Use every moment to fill yourself up. (via The Quotations Page)"

Harvey S. Firestone
"The secret of my success is a two word answer: Know people. (via Brainy Quote)"

Mark Twain
"Courage is resistance to fear, mastery of fear - not absence of fear. (via Quotes Everlasting)"

Austin Phelps
"Wear the old coat and buy the new book. (via The Quotations Page)"




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