28 May 2012

Retail | South Africa

 

Home-proud

As a homeowner, I've come to the conclusion that no one likes an unstable economy more than, well, homeowners. Or rather, mortgage slaves. This, of course, is taking nothing else into consideration other than the 9% holding pattern the interest rate is flying in currently. And the MPC once again didn't disappoint, last week, when it kept the repo rate at a steady 5.5%. As Andrew Golding of PGP explains, these rates need to remain steady in order to boost confidence.


On the flip side of the coin, alarms have been raised over the surge in unsecured lending. However, African Bank's Tami Sokutu says this rise is no cause for concern.

Meanwhile, back at the supermarket, Colin Ramparsadh ponders consumer value when he gives us price comparisons on an average basket of goods.

Lastly, a big congratulations to us all, with South Africa being voted the Most Valuable African Nation Brand - local truly is lekker!


Shan Radcliffe, Retail editor
Please send retail news to: retailnews@bizcommunity.com
Responses to this column welcomed in our new online editor's column archive.
Image: FreeDigitalPhotos.net

Top stories


Editorial news

Retail


SA faces new competition in retail investment
[Alistair Anderson] South Africa will compete for retail investment with countries other than China, Brazil, Russia and India, its partners in the BRICS grouping, as consumer spending doubles in the next decade, according to research by AT Kearney, the management consultancy. Read more >>

Advertisement:


BEE costs weigh on Pioneer H1 earnings
Pioneer Food Group (PFG) posted a 44% drop in its interim headline earnings to R236 million, primarily due to R161 million worth of once-off costs associated with the implementation of its phase two broad-based black economic empowerment (B-BBEE) deal. Read more >>

Associations


Seda Small Business Stars winner is from KwaZulu-Natal
The national winner of the 2012 Seda Small Business Stars national business plan competition is Adesh Naidoo, from KwaZulu-Natal, for his concept 'Clean Street'. He was selected from 180 finalists, drawn from more than 5500 entries and, after 18 provincial judging panels, was part of the 11 national finalists. Read more >>

Banking & Finance


Repo rate remains unchanged at 5.5%
The Monetary Policy Committee (MPC) has decided to maintain the current monetary policy stance and keep the repurchase rate unchanged at 5.5%, announced Gill Marcus Reserve Bank Governor, on Thursday, 24 May 2012. Read more >>

Absa beta version goes live
Following a successful trial with Absa employees over the past few months, the beta version of its new banking platform has been released to its online banking clients. The trial allowed the project team to identify and solve any defects and gauge the response from users, via over 1300 feedback emails received from employees. Read more >>

Rise in unsecured lending no cause for concern
[Tami Sokutu] Until recently, millions of South Africans have been given short shrift and have for years been unbanked or under-banked. Without a certain income level or sufficient collateral, they do not stand a chance of accessing credit. This has been the case historically before democracy was ushered in 1994. To jog people's memory, the inadequate banking services, particularly to black people historically led to the establishment of a black owned bank by black entrepreneurs for black people. Whether this is a good idea or not is a subject for another debate. The fact is there are still millions of South Africans who do not have access to credit. Read more >>

Brand news


Most Valuable African Nation Brand 2012 announced
Brand Africa in association with Brand Finance on Friday, 25 May 2012, named South Africa as the Most Valuable African Nation Brand. The event was hosted by Brand Kenya at the Intercontinental Hotel in Nairobi, Kenya. Read more >>

South African wines score at Decanter World Wine Awards
At the 2012 Decanter World Wine Awards in London, South African wines won 15 gold medals and 10 regional trophies. The Decanter judges tasted 14 119 wines, making 2012 the largest ever for this prestigious competition. Read more >>

Wine Enthusiast scores two South African wines highly
The US magazine, Wine Enthusiast, one of the world's most influential publications devoted exclusively to wine and spirits, has praised two South African estates in its recent issue, rating all at 90 points and more. The wines are Hartenberg Estate's Chardonnay 2009, Constantia Glen Five 2008 and Constantia Glen Three 2008. Read more >>

Commercial property


Repo rate needs to remain steady to boost confidence
In anticipating that the Reserve Bank would keep the repo rate steady, Dr Andrew Golding, CE of the Pam Golding Property group stated, "Inflationary pressures are noted and, while recent reports of reduced consumer indebtedness are positive, South Africans, including homeowners, are faced with ongoing fuel and utilities price hikes, as well as increases in property rates." Read more >>

Corporate Social Investment


CRM


Consumer value - reality or myth?
[Colin Ramparsadh] We are in a stage where value is the order of the day, whether in an economic downturn or not. Consumers are constantly evaluating their shopping habits. The major retailers and banks need to respond to these ever-changing consumers. So who is adding value? Read more >>

Customers' complaints need strategy
[Aki Kalliatakis] Customers have the power to change service levels, performance and product, yet still they feel they are often mistreated. Successful complaining however needs to be focused in order to achieve lasting results. Read more >>

Exhibitions & Events


Investing in Africa - SAPOA Conference tackles issues
Property opportunities in Africa are hot topics for the local industry and these are one of the issues to be tackled at the 44th annual SAPOA International Property Convention & Exhibition on 30-31 May 2012 at the Durban International Convention Centre. Read more >>

FMCG


Franchising


Hospitality


Packaging


Regulatory


Davies rejects racial motive in Israel labelling row
According to the Daily News, Trade and Industry Minister Rob Davies has rejected "with utter contempt" suggestions that there was a racial motivation for his move to stop Israeli goods produced in occupied Palestinian territory from being sold under the label "Made in Israel". Read more >>

Research


SME Survey 2012: SMEs slow to harness Cloud
Despite the clear benefits of Cloud computing, ranging from reduced costs to improved efficiencies, small and medium enterprise (SMEs) have yet to embrace this approach to technology use. Read more >>

Retail marketing


[Biz Takeouts Podcast] 22: Marketing comedy locally
Find out how the marketing of comedy in South Africa has changed with social media and get some tips for producing live shows by listening to the Biz Takeouts podcast of this week's Biz Takeouts Marketing & Media radio show which airs every Wednesday 5pm-6pm streamed live via 2oceansVibe Radio. [twitterfall] Read more >>

Retail services


Maximising cloud opportunities
[Rapelang Rabana] Using cloud services is about getting services over the web, instead of either using a CD or disk to install software on a computer or buying some bulky computer equipment for the office. No matter what size a business is, one would do well to look at the cloud for some options for optimising business efficiency and competitive advantage. Read more >>

Retailers


Security


Beating online fraud
According to Peter Harvey, the founder and CEO of payment gateway provider PayGate, Yuppiechef is one of the most successful online businesses staying one-step ahead of fraud attempts. Read more >>

Technology



International
The pollinator
The Co-operative and Manchester based marketing company, Refinery, have created a fun gaming app highlighting the plight of the honeybee, whose numbers have drastically declined in recent years. Read more >>

Own label food and drink NPD overtook branded for the first time in 2011 (54-46%)
With the economic climate remaining fraught and an ever expanding range of high quality own label ranges offered at food retailers, the influence of private label products has never been stronger. In addition, latest research from Mintel reveals that for the first time, in 2011, the proportion of own label New Product Development (NPD) overtook branded in the UK. Read more >>

The Bees Awards: 2012 winners
SAN FRANCISCO, US: The Bees Awards, the international social media marketing awards, have announced the 2012 winners. Read more >>

Deloitte named a top ten company for multicultural women in 2012
NEW YORK, US: For the seventh consecutive year, Working Mother magazine has named Deloitte one of the top ten employers in the United States for multicultural women. The ranking, now in its tenth year, recognises 25 US organisations based on representation; hiring, attrition and promotion rates; recruitment, retention and advancement; and company culture. Read more >>

Executives don't value their pay plans - PwC and LSE study
LONDON, UK: Incentives have become so complex and volatile that they no longer motivate the executives they are aimed at. This is according to new PwC research in conjunction with the London School of Economics and Political Science, which found that many features of current pay packages mean that the value executives place on them is materially lower than the cost to companies of providing them. In many cases executives would be happier being paid a smaller salary in a less complex and less volatile form. Read more >>

Google reveals copyrighted material claims
SAN FRANCISCO, US: Google on Thursday began revealing details about requests for links to be removed from Internet search results on the grounds they lead to copyrighted material posted without permission. Read more >>

More International...


Company news

Brand news


Optus Brands signs sole distributorship of Moulinex, Tefal Electricals and Rowenta in SA - Fore Good
Optus Brands has announced its new role as the sole distributor and brand custodian for Groupe SEB brands Moulinex, Tefal Electrical and Rowenta. Optus Brands forms part of the Fore Good Investment Group. Read more >>

Exhibitions & Events


The ultimate interior signage solution: TFS and LED lightboxes - Scan Display
Scan Retail Solutions, which launched in 2011, offers a high-quality fabric branding solution called Tension Fabric System (TFS). Read more >>

FMCG


Jacobs Coffee rolls back the years with Parkhurst pop-up store - Kraft Foods South Africa
The Jacobs Board Game Café officially opened on 24 May and will run through until the end of August, encouraging consumers to pop in, relax and rediscover the chance to connect the way people did before text alerts and social media check-ins - over a complimentary cup of quality coffee. Read more >>


Government
South Africa, Australia to share SKA
South Africa and Australia are to share the hosting of the most advanced scientific project in the world - the Square Kilometre Array (SKA) telescope. Read more >>

Child abusers must be exposed - Zuma
President Jacob Zuma has called on communities to expose and report all those who abuse children. Read more >>

Promote Africa but address challenges too, says Zuma
While the African continent should promote Afro-optimism and Ubuntu, challenges such as possibly not meeting the Millennium Development Goals (MDGs) deadline must be addressed, says President Jacob Zuma. Read more >>

SACP boycott call 'disturbs' newspaper
City Press editor-in-chief Ferial Haffajee said on Thursday 24 May 2012, she is "deeply disturbed" by SACP's calls to boycott the newspaper over its coverage of the controversial artwork The Spear. Read more >>

Govt slams e.tv's 'selective broadcasting'
According to the Government Communication and Information System (GCIS), the SA government is "appalled and disappointed" that e.tv censored visuals showing Advocate Gcina Malindi breaking down in tears during the South Gauteng High Court proceedings relating to The Spear portrait. Read more >>

Court hearing resumes
A full bench of the South Gauteng High Court has resumed hearing the African National Congress (ANC) application regarding the portrait depicting President Jacob Zuma in what many people believe to be in an offensive manner. Read more >>

SA needs UK-style high pay panel: Godsell
Business leader Bobby Godsell has suggested SA establish an independent commission into executive pay. He said it was excessive and lacked transparency. Read more >>

In the manufacturing sector? The dti may be able to help you
[Michael Bratt] If your manufacturing business is in need of a boost, come June 4 the Department of Trade and Industry (dti) may be able to assist you. That is the day when applications open for its newly launched Manufacturing Competitiveness Enhancement Programme (MCEP). Read more >>

State was warned against e-tolls: report
The government was warned in 2010 that collection costs for the controversial e-toll system would be considerably higher than a petrol levy or tax, Beeld newspaper reported on Monday. Read more >>

More Government news...


Motoring
Alfa hauls out automatic weapon
[Henrie Geyser: motoring editor] To true Alfisti just the thought of sticking an automatic transmission into the much-revered Giulietta would be as incomprehensible as adding coke to grappa or garam masala to polenta - but that's exactly what the white coats in Italy have done to its latest model, which has just landed on local shores. Read more >>

Subaru's soft city slicker
[Henrie Geyser: motoring editor] House husbands have become a common phenomena ever since international belt-tightening sparked off job losses and unemployment with more and more men forced to work from home and take on school run duties, household chores and don aprons while their wives stuffed their iPads and fancy phones into their Gucci bags and headed off to their executive jobs to earn the household's main income. Read more >>

More Motoring news...


Travel
Life's a beach
[Brian Berkman: contributing editor, travel] I'm prejudiced. We have a weekend home in Pringle Bay so any suggestion that the West Coast rather than the South East coast where Pringle Bay is situated is better, is met with derision. Read more >>

Gaborone gets first 5-star hotel: Lansmore Masa Square
Lonrho has added a new 5-star hotel in Gaborone, Botswana to the Lonrho Hotels portfolio. The group will open the new hotel in July 2012. Read more >>

Fabulous has a new home
[Brian Berkman: contributing editor, travel] When The Alphen, Constantia was built in 1772 the owners had no idea that, over three hundred years later, sophisticates would be sipping cocktails in the garden's Rose Bar or that the sweeping lawns would be festooned in jaunty red, blue and white striped couches. Read more >>

Tsogo Sun reveals its 54 on Bath
54 on Bath is the group's new deluxe boutique hotel in Rosebank, and the group reckons that this is the hotel for You! Strategically positioned in Rosebank, 54 On Bath aims to provide a personalised experience to travellers from anywhere in the world. Read more >>

Kenya Airways launches Nairobi - Kilimanjaro route
Kenya Airways (KQ) has announced the launch of a direct flight from Nairobi to Kilimanjaro effective 2 July 2012 - a great new offering for local adrenalin-hunters. Read more >>

More Travel news...


BizLounge
Bullet For My Valentine to headline at OppiKoppi 18
The Welsh metal-core band Bullet For My Valentine will be making their South African debut when they appear as headline act at OppiKoppi 18, which will be held from 9 to 11 August, 2012. Read more >>

Le Grand Cirque Adrenaline: What a show!
[Duan Wanty] If you are the kind of person who always plays it safe and prefers to watch adrenaline junkies do their thing, you are in for a treat, because Le Grand Cirque Adrenaline, will definitely get that adrenaline pumping through your veins, just by watching. Be prepared to be blown away! Read more >>

Get ready for the weekend
[Daniel Dercksen] If there is one way to combat the winter blues this weekend, it's warming up your spirit with live entertainment. Read more >>

The intimate Road2Rock affair
[Sindy Peters] A number of factors lead to the dismal turnout at the inaugural Road2Rock festival held last weekend at the DKH Estate in Malmesbury. However, those who did brave the icy kiss of winter were kept warm by a quality experience that included two glorious bonfires! Read more >>

Award-winning acts at The Vodacom Funny Festival
The Vodacom Funny Festival, which runs at the Baxter Theatre from 11 June to 8 July, 2012, will feature award-winning acts from the 2011 Edinburgh Fringe Festival, as well as some of the best local comics and a number of newcomers. Read more >>

Meet Grieta
[Daniel Dercksen] There's an exceptional new girl in town and you have to meet her. Her name is Grieta, a 29-year-old hairdresser from Goodwood who bursts into life in Hennie van Greunen's delightful play Grieta Kry Geleertheid, now on at the Artscape Arena until 3 June before touring the rest of the country. Read more >>

The Brothers Size - a must see
[Daphne Cooper] The Brothers Size engaged, enthralled and enraptured me. Sleep eluded me on the night of the performance as I kept being visited by scenes of the performance. I think I dreamt about the brothers and my waking thoughts were still with them. I am not sure why The Brothers Size touched me so deeply and I don't really know how they did it. Read more >>

More BizLounge news...


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Quotes
"Aim high, and you won't shoot your foot off. ( via Brainy Quote )" - Phyllis Diller
"People don't buy from clowns. (via directcreative)" - Claude C. Hopkins
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"In order to sell a product or a service, a company must establish a relationship with the consumer. It must build trust and rapport. It must understand the customer's needs, and it must provide a product that delivers the promised benefits. (via quotationsbook)" - Jay Levinson
"A creative man is motivated by the desire to achieve, not by the desire to beat others. ( via Brainy Quote )" - Ayn Rand


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