The Salesforce Customer Appreciation Awards 2024 took place at the 12 Apostles Hotel in Cape Town, where the winners were recognised for their success around digital transformation. This is the first in-person Customer Appreciation Awards event, which is tantamount to the growth in Salesforce’s customer base and maturity in the region. 1 Feb 2024
KFC Play Braam at 73 Juta Street, Braamfontein, Johannesburg will serve as both a unique retail space and an innovation hub for the brand. It will pioneer new concepts in real time and innovate in all areas: food, fashion, customer service, team member experience, tech, operations, development, sustainability and design. 31 Jan 2024
Another vegan! Millions of people around South Africa will be rolling their eyes as The Body Shop announces that it has become the world’s first global beauty brand1 to achieve 100% vegan product formulations across all ranges including skincare, body care, haircare, make-up, and fragrance. The entire product formulations portfolio has been certified by The Vegan Society2. 31 Jan 2024
It may seem obvious, but without getting products to customers on time companies will not survive. Particularly with the rise of e-commerce and customers expecting goods faster than ever before, inventory management has become the hook on which all other aspects of a business hangs. 31 Jan 2024
In the run-up to the seventh edition of the Hotel & Hospitality Expo Africa in June, the African Hospitality Confidence Index 2024 shares top insights into the trends shaping the continent’s hospitality sector. 31 Jan 2024
Moschino has named Adrian Appiolaza as its new creative director, overseeing women’s, men’s and accessories collections at the Aeffe-owned house, reporting to Aeffe executive chairman Massimo Ferretti. 31 Jan 2024
Amazon and iRobot on Monday, 29 January 2024, announced that they have entered into a mutual agreement to terminate their previously announced acquisition agreement, originally signed on 4 August 2022, under which Amazon would have acquired iRobot for cash consideration. 30 Jan 2024
Shoprite, one of South Africa's biggest supermarkets group, reported on Tuesday, 30 January 2024, a nearly 14% jump in its half-year sales, supported by a record Black Friday and festive season as cash-strapped shoppers and upmarket consumers went after food deals. 30 Jan 2024
Exness, a global retail market-maker, has unveiled a significant rebranding initiative, reflecting and reinforcing its position. Through a revamped visual identity, Exness turns the spotlight on the very values that helped it reach the top. 30 Jan 2024
Toys R Us and Babies R Us customers have successfully raised R403,305 for NPO Reach For A Dream Foundation during the festive season. This generous contribution was made by thousands of shoppers who participated by adding just R5 to their shop over this period across 50 Toys R Us & Babies R Us stores nationwide. 30 Jan 2024
A lack of local supply of limes was affecting South African Breweries’ Corona beer’s authentic drinking ritual. The solution was a novel opportunity to invest in lime farming and in boosting local production, emerging farmers and their communities were significantly empowered. 29 Jan 2024
Cetaphil South Africa, a skincare brand renowned for its dermatologically tested products for sensitive skin, proudly announces Lerato Kgamanyane as the official face representing the brand at the fashion week in New York City. 29 Jan 2024
South African fashion retailer TFG on recently reported slower sales growth in its third quarter, hurt by a softer Black Friday, power cuts, and delays at ports that have affected supplies for the industry. 29 Jan 2024
South Africa's Mr Price, a budget fashion and homeware retailer, said on Thursday, 25 January 2025, the high level of risk caused by the country's port congestion has subsided slightly but it will continue to take necessary action to prevent impact on trade. 29 Jan 2024
In the ever-evolving landscape of retail, a notable turn has taken centre stage as multiple brands continue their transition from traditional brick-and-mortar sales to a dynamic fusion of e-commerce platforms. 29 Jan 2024
The loyalty as a service industry has grown leaps and bounds in the last decade. Its foundations include traditional brand and customer loyalty strategies such as rewards cards and personalised service offerings. 26 Jan 2024
Builders has unveiled a dynamic brand platform called ‘Do Day’ aimed at breaking the chains of procrastination. 26 Jan 2024
Retail trends do not occur in isolation – they are the result of macro influences that shape consumer and shopper behavior and retailer strategies. In the ever-evolving world of retail, understanding the broader landscape is essential to anticipating and adapting to emerging trends. 25 Jan 2024
As we progress into the year 2024 and the future, the convergence of technological advancements and evolving consumer expectations will continue to reshape how businesses operate. From micro-fulfilment centres driving efficient on-demand last-mile deliveries, to robotic warehouses enhancing supply chain efficiency and e-commerce embracing omnichannel integration and sustainability, the transformative trends for Industry 4.0 are both diverse and impactful. 25 Jan 2024
Reebok has announced the South African launch of the legendary Answer OG III, Allen Iverson's fourth signature model and the third in his iconic Answer series. Hitting stores today, 25 January 2024, these kicks are a callback to the days defined by the indomitable spirit of one of the game’s greatest players. 25 Jan 2024
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