As we step into the new year, the prospect of expanding your business to a second location might be an enticing opportunity for growth. But it’s a decision you shouldn’t take lightly. Careful planning, critical analysis, and data-informed execution are essential to ensuring your new location’s success. 24 Jan 2024
Retail is a vibrant and highly competitive sector in which small businesses often contend with challenges around the implementation of effective category management strategies. This is often attributed to SMEs limited access to detailed data. 24 Jan 2024
Born in 1724, the House of Rémy Martin will celebrate 300 years of exceptional cognac-making this year. To mark its tricentenary, the House will connect past, present and future with a year of special activities around the theme ‘We Dream Forward’. For three centuries the House has combined craft and innovation, passing it forward to build sustainable exception for the future. 24 Jan 2024
South African pharmacy chain Clicks Group said on Tuesday, 23 January 2024, retail sales for its 20-week period rose by 11.8% driven by strong festive season trading and growth in personal care, beauty and essentials such as cleaning products. 23 Jan 2024
Ghana, like many other developing nations, relies heavily on imports of food and consumer goods to feed its population. For instance, Ghana imports 55% of the rice that is consumed locally. The country’s import dependence is primarily a consequence of the production of low-value primary products without substantial value addition. 23 Jan 2024
South African retailer Woolworths expects its half-year profit to fall by as much as 10% due to consumers pulling back on spending on clothes and as the country's energy and logistics crises persisted. 23 Jan 2024
Andy Higgins, Bob Group's managing director, believes 2024 will be the year online retail in South Africa will start to accelerate and catch up with international uptake. 22 Jan 2024
South African shoppers want choice and convenience. Recognising this, retail consumer finance provider, RCS, is offering real, tangible value to its customers. By expanding its partner network, payment options and embracing technology, RCS is not just keeping up; it's leading the way towards greater financial inclusion in South Africa. 19 Jan 2024
South Africa is a country steeped in rich coffee culture, yet you may not consider your favourite chicken restaurant as your first consideration for great coffee, right? However, KFC is obsessed with all things taste related, so great coffee from a much-loved quick-service chicken brand, makes perfect sense. 18 Jan 2024
South African retail trade sales faltered in November, highlighting the strain that consumers remain under and raising the odds that the economy tipped into a recession in the fourth quarter (Q4) of last year. Congestion at the ports also put a damper on things as stuff that consumers wanted was left floating on the sea. 18 Jan 2024
Savvy investors will know South Africa’s food services industry is ripe for disruption, and spearheading the revolution is SmartFoods – the “fast-food joint for the next generation". 18 Jan 2024
Transforming service and support is currently seen as the top priority for Artificial Intelligence (AI) deployment in the enterprise, according to a new survey of business executives and managers conducted by Serviceaide, Inc., a global provider of modern IT and business service management solutions, in cooperation with the Business Performance Innovation (BPI) Network and Global Newswire. 18 Jan 2024
Most chatbots suck. For years, industry mavens promised that they would fundamentally transform customer service. Unlike human agents, the thinking went, chatbots are available 24/7 and, because companies pre-populate their responses, they are accurate and compliant with business rules. In reality, however, chatbots haven’t lived up to that hype. 17 Jan 2024
According to Uniqlo parent company Fast Retailing, Uniqlo has filed a lawsuit against Shein, alleging the fast fashion giant copied Uniqlo’s viral round mini shoulder bag. 17 Jan 2024
In the dynamic realm of e-commerce, the fusion of social interaction and online shopping has given rise to the innovative concept of social commerce. SOLshop, a South African group-shopping and social e-commerce platform, is at the forefront of this trend, offering a shopping experience where friends join forces to unlock attractive discounts. 17 Jan 2024
The losses incurred by retailers and manufacturers due to pricing clothing items the same, regardless of sizes, should not be overlooked. 16 Jan 2024
In an extraordinary display of generosity and community spirit, South Africans have come together to make the Add Hope Festive campaign a resounding success. KFC originally hoped for a total of R15m to go to Gift of the Givers, however, the campaign far exceeded expectations. 16 Jan 2024
There is no getting away from the fact that challenges exist in distribution and wholesale processes. 16 Jan 2024
The digital media landscape changes daily and in the last twelve months advances have rocketed. Here the team from The Digital Media Collective (TDMC) share some of their insights and predictions in the e-commerce space and what to implement into your own business strategy. 15 Jan 2024
Siyavanna South Ahh, we’ve got Dry Jan covered with our Crisp and Dry Savanna Cider 0.0% Alc Free. This year, sticking to your new year resolutions can be easier with your favourite Savivi. You can say goodbye to sipping tea, being a high tea roller, playing tea pong, and saluting the kettle flute while trying to cheers with a teacup and saucer. 15 Jan 2024