According to Merchants SA, contact centres are the key to reviving the retail experience for consumers. 23 Oct 2019
A decade ago, building a profitable mall was simple. If you got the location, size, layout, parking and access routes right, you had retailers and shoppers in the bag. But technology and rising living costs are evolving consumer behaviour in South Africa. 23 Oct 2019
There have been many inspirational sporting moments in this year's Rugby World Cup. However, one that comes off the field is that of 18-year-old Qaphela Gobodo from Paarl in the Western Cape. 22 Oct 2019
Family-owned Stellenbosch wine and olive oil farm, Tokara, has been included in the Flos Olei 2020 list, which is an authoritative international guide for extra virgin olive oil (EVOO). Tokara won 'The Best' award for its Premium EVOO as the top blended oil in the Light and Fruity category. 22 Oct 2019
Diesel has collaborated with Coca-Cola to introduce a capsule collection incorporating recycled materials. The (Re)Collection uses materials such as recycled PET derived from plastic bottles and recycled cotton, to create a modern interpretation of Diesel's casual wear aesthetic combined with Coca-Cola's iconicity. 22 Oct 2019
John Ryan, a London-based journalist and analyst focused on retail design and strategy, formed part of the impressive speaker line-up at the Broll-sponsored South African Council of Shopping Centres (SACSC) Annual Congress, held in Cape Town last week. 22 Oct 2019
The newly-launched female-centric cannabis platform, KushKush, aims to assist those recreational or medicinal users who need help navigating the world of cannabis - now that it's legal to possess and cultivate for personal usein South Africa. 22 Oct 2019
Africa's youngest board of directors, the innovatory Bata Youth Board of Directors (YBOD) were nominated in July to lead the youth brands of global footwear giant, Bata South Africa, on a journey of invaluable discovery. 21 Oct 2019
Did you know? In the late 1940s, Arthur Ginsburg created Chappies bubblegum at the Chapelat Sweets factory in Troyeville, Johannesburg. And 70 years later, the iconic brand is still bringing consumers together with its fun flavours and quirky 'Did You Know?' facts. 21 Oct 2019
A new study by Accenture suggests that traditional retailers in South Africa are putting most of their efforts into their core brick-and-mortar stores as they find online operations expensive to maintain and often unprofitable. They are also finding it difficult to measure the return on investment of their online offerings. Brick-and-mortar stores generate almost all the retail revenues and profits. 21 Oct 2019
President Cyril Ramaphosa opened South Africa's first smartphone factory at the Dube TradePort in Durban on Thursday. The launch of the Mara Phones plant comes 12 months after Mara Group company chief executive Ashish Thakkar announced at the inaugural Africa Investment Forum in November last year that the company would invest R1.5 billion in a South African business venture over the next five years. 21 Oct 2019
The South African Council of Shopping Centres (SACSC) announced the winners of the Footprint Marketing Awards 2019 on the second day of its Annual Congress in Cape Town. 18 Oct 2019
Black Friday is approaching - it's officially on 29 November 2019. And with many retailers extending their sale days, payment service provider PayGate is anticipating a 30% increase in sales in South Africa, this year. 18 Oct 2019
Pick n Pay has reopened the doors to its flagship On Nicol after a comprehensive revamp. The grocery retailer is promising shoppers an enhanced fresh food experience, a huge focus on product quality, an improved range, innovative third-party services and refreshed customer service. 18 Oct 2019
Over 1,400 delegates from the retail, shopping centre and associated industries are gathered in Cape Town this week for the 23rd SACSC Annual Congress, sponsored by Broll Property Group. The focus this year is on evolution and retailers' and shopping centres' ability to adapt to the changing economic, technological and consumer landscape. 17 Oct 2019
Visitors to Sandton City now have access to a baby care lounge, an inviting space exclusively designed to cater to the needs of those with babies and toddlers. 17 Oct 2019
Trailblazers within South Africa's retail and shopping centre industry were recognised at the 23rd South African Council of Shopping Centres' Annual Congress, being held at the CTICC from 16 to 18 October. 17 Oct 2019
The 2019 Nielsen South Africa Shopper Trends Report has found that 'lowest prices' are no longer the key driver of store choice in the country and that value for money, along with the shopping experience is what is driving South African shopper feet through the door. 16 Oct 2019
With World Food Day on 16 October, it's interesting to note that South Africa is one of 25 countries where veganism has seen a sharp increase, with Cape Town being most prominent. 16 Oct 2019
As the retail sector grows tougher, smaller businesses play a vital role in differentiating shopping experiences. Thus, property investors, landlords and shopping centre management companies need to develop cooperative relationships and take responsibility for nurturing and growing these small businesses. 16 Oct 2019
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