Customer loyalty retention is becoming increasingly important to the success of independent retailers in South Africa. According to Vend, a POS retail and inventory management company, the equation is pretty simple: customer loyalty means repeat business, which equals revenue and long-term sustainability. 14 Mar 2019
It's disconcerting being confronted with news about retail business liquidations and the latest spate of store closures. But brick and mortar retail is not dead, it's in a state of flux. 14 Mar 2019
Mpact Versapak relaunched its corporate profile motiongraphic that outlines its business offering, operating ethos and accreditations, in an impactful five-minute message that can be viewed on the Mpact Limited YouTube channel. 13 Mar 2019
More than 2,000 tonnes of rooibos was shipped to Japan in 2018 - the largest consignment since the South African indigenous tea was first introduced to the Japanese in the '80s. 13 Mar 2019
In the last year, elevated household debt, higher fuel prices and an increase in value-added tax has squeezed consumer spending. And South African retailers have not been spared from the effects of this. 13 Mar 2019
Last week's statement of government support for the South African poultry industry does not end the industry crisis caused by dumped imports, says FairPlay. But it could mark the start of a new era of co-operation between Government and the industry to address that crisis. 12 Mar 2019
Pick n Pay has launched a 'Meet the Maker' showcase, that will see the retailer allocate shop space to promote local South African products produced by small businesses, to customers. 12 Mar 2019
Across all consumer industries, innovation in sub-Saharan Africa is seeing new products and services offered to address challenges the continent faces... 12 Mar 2019
Bata continues its message of empowerment and acceptance on International Women's Day 2019 11 Mar 2019
Barbie Millicent Roberts, from Wisconsin US, is celebrating her 60th birthday. She is a toy. A doll. Yet she has grown into a phenomenon. An iconic figure, recognised by millions of children and adults worldwide, she has remained a popular choice for more than six decades - a somewhat unprecedented feat for a doll in the toy industry. 11 Mar 2019
Mike and Thina Maziya's plastic manufacturing and recycling company, Verigreen, has been awarded a multi-million rand contract to supply 25 different products under the Shoprite Group's Ritebrand and Housebrand labels. 11 Mar 2019
When it comes to feeling prosperous, mindset matters more than income, according to the results of Nielsen's new 2019 Changing Consumer Prosperity Report, which highlights how global consumers think and feel about their financial situation. 11 Mar 2019
The Cannabis Expo, a trade and consumer exhibition dedicated to the cannabis industry, is set be held at Sun Exhibits at GrandWest in Cape Town from 4 to 7 April. Headlined by multinational healthcare group, Go Life International, the Cape Town event follows the official launch of The Cannabis Expo in Pretoria last year. 11 Mar 2019
In a partnership with the new Toyota Wessels Institute for Manufacturing Studies (TWIMS), the University of Pretoria's Gordon Institute of Business Science (GIBS), has launched a Postgraduate Diploma (PGDip) and Masters of Business Administration (MBA) in Durban which is be focused on the manufacturing industry. 8 Mar 2019
An effective loyalty programme will positively influence the relationship between a service provider and the customer through rewards and incentives - but the days of offering points as the frontline reward are long gone, says independent Customer Relationship Management (CRM) specialist LoyaltyPlus. 8 Mar 2019
As consumers of PET* plastic bottled beverages such as water, carbonated soft drinks, fruit juices and an increasing amount of wines and other alcoholic beverages, little thought goes into how these beverages are packaged in different ways to ensure the preservation of the content. 8 Mar 2019
United Kingdom - International Women's Day on March 8 celebrates women's achievements across the world and calls for action to speed up gender equality. Many alcohol companies also see it as an ideal opportunity to market their products to women. 8 Mar 2019
The results of the 2018 South African Customer Satisfaction Index (SA-csi) for Supermarkets reveals that Woolworths has marginally maintained the best overall customer experience among SA's big five supermarket brands - a list that includes Pick n Pay, Spar, Checkers and Shoprite. 7 Mar 2019
Winners of the 2018 MamaMagic Product Awards were announced at a breakfast awards ceremony that took place on 6 February 2019 at Fine Living by David Muirhead in Parkmore. 7 Mar 2019
Let's do Biz