KFC have launched a satisfaction promise to its customers, called Taste Guarantee, in all of its over 800 restaurants across South Africa. 12 May 2016
ShopperTrak and FootFall, providers of consumer behaviour insights and location-based analytics, have announced a breakthrough global traffic index. 12 May 2016
Experienced Nigerian consumers are ahead of the curve when it comes to online shopping compared to consumers in Kenya and South Africa, according to the Broll Shopper Segmentation Report 2016 Volume 1, which is a comparison of how consumers shop in Kenya, Nigeria and South Africa. 12 May 2016
According to retail industry design tips, putting thought and energy into a shopfront design is the reason foot traffic walks into - or right past - your shop. Gone are the days when retail placed products as the main priority for sales. Customers are now empowered and are contributing and shaping the retail environment through their own preferences; be they design, product or environment. Currently, customers are not just looking for a product but a great retail experience - an experience that incorporates all five senses. 12 May 2016
The Grand Designs Live expo will be held from 20 to 22 May, 2016, at the Ticketpro Dome, Joburg, with Black+Decker as title sponsor and the theme of Responsible Living. 12 May 2016
Toys R Us and Babies R us have announced the launch of an innovative new rewards programme that promises to give customers great value. The R Rewards programme offers customers simple and easy ways to earn and spend generous rewards when shopping at stores throughout the country. 12 May 2016
NEW YORK - The big clothing retailer Gap reported another quarter of declining sales on Tuesday, a sign of deepening trouble in its battle to keep up with fast fashion and online retailers. 12 May 2016
The much delayed merger to create Africa's largest Coca-Cola bottler was finally given the nod on Tuesday by the Competition Tribunal. 12 May 2016
More good news for chocolate lovers, with two new studies published this week finding that consuming a little dark chocolate can help boost physical as well as mental performance. 12 May 2016
Coca Cola Company, Nestlé, Tesco and Alibaba are amongst the brands attending the 60th Global Summit of The Consumer Goods Forum (CGF) in Cape Town this year. The event will take place at the Cape Town International Convention Centre from 15-17 June 2016 and is expected to draw more than 800 delegates from over 365 companies. 11 May 2016
To many entrepreneurs a franchise offers a secure opportunity for getting into business on their own. The headaches associated with identifying a site, shopfitting, training and even marketing are usually considered and met by the franchisor. To a budding business person, it is obvious that a franchise is the way to go. 11 May 2016
BOS Brands, the South African iced tea company, has added a sugar-free variant to its range of fruit-flavoured iced teas, which will be launching in mid-June. The first of BOS' cans to go sugar free are two of its most popular flavours: peach and lemon. 11 May 2016
Fashion designer and MRP Foundation ambassador Anisa Mpungwe teaches Jump Start pre-production students to embrace their African design heritage and how to succeed in the workplace. 11 May 2016
A partnership between home-grown fintech-preneurs and one of South Africa's largest discount retailers is set to help small businesses by allowing them to transform their phone into a secure mobile Point of Sale (mPOS) terminal. They will be able to process debit and credit cards, cash and mobile payments with an iKhokha device. 11 May 2016
PARIS: Seita, the French subsidiary of Britain's Imperial Tobacco and the maker of the iconic Gauloises and Gitanes cigarettes, said Tuesday it would appeal to France's top court against regulations imposing plain packaging. 10 May 2016
BMi Research has revealed with their recent research into the mageu market that the drink gained substantial volume growth during 2015 as opposed to the decline seen in 2014. 10 May 2016
Primedia Unlimited's in-store advertising and window display specialists, Fashion Media, holds the exclusive in-store advertising rights to three retailers at the Mall of Africa and has unveiled the latest campaigns for each. 10 May 2016
WASHINGTON - US doughnut chain Krispy Kreme is being bought by the German investment group JAB Holding, folding it into JAB's strong portfolio of European and North American coffee and coffee-shop brands. 10 May 2016
Gauteng shoppers still have plenty of appetite for retail therapy, judging by the 84,000 people who streamed through the Mall of Africa's doors on the first day of trade last Thursday. 10 May 2016
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Anheuser-Busch InBev (AB InBev) moved on Friday to clear another hurdle on its $108bn proposed acquisition of SABMiller. 10 May 2016
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