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Customer Experience Africa Awards (CXAs) calls for entries

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5 retail predictions ahead of the holiday season

29 Nov 2022

Source: ©marushy -

Trends paving the way for the future of retail in Africa

Lauren Hartzenberg 4 Nov 2022

How digital tech, ambience and sustainability drive in-store shopper behaviour

How digital tech, ambience and sustainability drive in-store shopper behaviour

25 Oct 2022

Source: Supplied

Diageo buys flavour-matching AI tech company Vivanda

7 Jul 2022

Jacques Celliers, CEO of FNB. Source: Supplied

FNB eBucks recognised as loyalty champion in global awards

20 Jun 2022

Source:

Uncertainty ahead: The state of African consumer sentiment

15 Jun 2022

#AfricaMonth: Why informal retailing in Africa must not be overlooked

#AfricaMonth: Why informal retailing in Africa must not be overlooked

Lauren Hartzenberg 31 May 2022

China's retail revolution: Innovations that could change the way the world shops

China's retail revolution: Innovations that could change the way the world shops

Mark Greeven 11 Mar 2022

Wish rolls out shoppable video feature Wish Clips

Wish rolls out shoppable video feature Wish Clips

18 Feb 2022

Outlook for Africa's snack foods industry in 2022 and beyond

Outlook for Africa's snack foods industry in 2022 and beyond

Francois Robertson 15 Feb 2022

Source: Supplied

Retail and the metaverse: A new world of consumer connection

9 Feb 2022

Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce

Shoppers spent $1.14tn online globally over 2021 holiday season - Salesforce

13 Jan 2022

Source: Sergey Soldatov -

AI shop assistants: Get ready for a world where you can't tell humans and chatbots apart

Shweta Singh 7 Jan 2022

#BizTrends2022: Why retail has changed forever

#BizTrends2022: Why retail has changed forever

John Watling 6 Jan 2022

#BizTrends2022: What's next for retailing in Africa?

#BizTrends2022: What's next for retailing in Africa?

Christele Chokossa 5 Jan 2022

Africa emerging as next big retail hotspot - Kearney report

Africa emerging as next big retail hotspot - Kearney report

4 Jan 2022

Source: ©mangostar -

More shoppers panic buying ahead of festive season - report

25 Nov 2021

Source: Supplied

Just 40% of shoppers trust retailers to fulfill orders as promised

22 Nov 2021

How retailers are going digital-first this holiday season

How retailers are going digital-first this holiday season

Robbie Kearns 15 Nov 2021

Using data to inform customer journey planning from a cultural perspective

Using data to inform customer journey planning from a cultural perspective

Virginia Alvarez 4 Nov 2021

Coca-Cola's Bruno Pietracci talks African optimism and new ways of working

Coca-Cola's Bruno Pietracci talks African optimism and new ways of working

Lauren Hartzenberg 15 Oct 2021

Source: Getty

#EcomAfrica: How to build a successful e-commerce business

Lauren Hartzenberg 11 Oct 2021

Keep a close eye on CX as Covid-19 drives digital transformation in East Africa

Keep a close eye on CX as Covid-19 drives digital transformation in East Africa

Marko Reis 6 Sep 2021

#Fasa21: KFC's Akhona Qengqe on business survival and innovating for the future

#Fasa21: KFC's Akhona Qengqe on business survival and innovating for the future

Lauren Hartzenberg 1 Sep 2021

Source: ©gajus -

How Covid-19 accelerated retailer investment in tech

6 Jul 2021

Source: Getty

Global shopper confidence surging as consumers return to stores - study

30 Jun 2021

Segmenting for the future: 5 emerging consumer types

Segmenting for the future: 5 emerging consumer types

John Watling 21 Jun 2021

Marek Zmyslowski on plotting a realistic e-commerce growth strategy in Africa

Marek Zmyslowski on plotting a realistic e-commerce growth strategy in Africa

Lauren Hartzenberg 23 May 2021

Ndagi Job Goshi, Liferay Africa

6 tips to improve retail loyalty and decrease competition

Ndagi Job Goshi 14 May 2021

Jeff Bezos reshaped retail as CEO of Amazon. AP Photo/John Locher

How Bezos and Amazon changed the world

Venkatesh Shankar 4 Feb 2021

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