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Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying onJessica Vredenburg and Megan Phillips 24 Jul 2020
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Using data to inform customer journey planning from a cultural perspectiveVirginia Alvarez 4 Nov 2021
Coca-Cola's Bruno Pietracci talks African optimism and new ways of workingLauren Hartzenberg 15 Oct 2021
#Fasa21: KFC's Akhona Qengqe on business survival and innovating for the futureLauren Hartzenberg 1 Sep 2021
Marek Zmyslowski on plotting a realistic e-commerce growth strategy in AfricaLauren Hartzenberg 23 May 2021
#BizTrends2021: Recalibrating for diminished growth - resolutions for 2021Ailsa Wingfield 11 Jan 2021
Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying onJessica Vredenburg and Megan Phillips 24 Jul 2020
Customer experience will help retailers overcome the financial hit from coronavirusFrederic Dimanche 6 Jul 2020
#AfricaCom: "Every consumer today behaves like a millennial, your business needs to catch up!"Leigh Andrews 15 Nov 2019
How businesses can create lasting impressions, retain customers for a long timeMark Wilson 25 Oct 2019