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The buddy stamp
6 Mar 2012


CRM Summit for Vietnam
24 Aug 2011

Rapid growth in use of social media for customer service by Chinese consumers
© Ovum 2011 17 Jun 2011

PR practitioners - learn to say No!
Richard Linning 31 Mar 2011


Merkle expands into China
17 Sep 2010

Interbrand releases 100 "Best Global Brands"
16 Sep 2010

Turkish Airlines selects Z-CARD
31 Aug 2010
Investment in speech analytics in call centres set to double
Published by Ovum, part of the Datamonitor group 23 Jun 2010
