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How Bezos and Amazon changed the world
Venkatesh Shankar 4 Feb 2021



Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying on
Jessica Vredenburg and Megan Phillips 24 Jul 2020

Customer experience will help retailers overcome the financial hit from coronavirus
Frederic Dimanche 6 Jul 2020


Brick-bait: 3 tricks up retailers' sleeves to lure you back to physical shops
Eloise Zoppos 28 Jan 2019


Location and voice technology are the future of retail
Gary Mortimer and Louise Grimmer 11 Apr 2018

'Down down' and 'cheap cheap' are gone gone: why supermarkets are moving away from price
Gary Mortimer and Louise Grimmer 26 Mar 2018
Amazon drives a fifth city-shaping retail revolution
Paul Drechsler 26 Jan 2018
