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GLOBAL

Customer experience will help retailers overcome the financial hit from coronavirus

Retail was in trouble long before Covid-19 hit. The past five years saw daily reports of store closures and retailer bankruptcies. The growth of online commerce eroded many retailers' top-line revenues...

By Frederic Dimanche 6 Jul 2020

SOUTH AFRICA

Amazon debuts Smart Stores in India

A smart and contactless way for customers to discover products at local shops, make payments and earn rewards using Amazon Pay...

6 Jul 2020

SOUTH AFRICA

Flipkart unveils bilingual voice assistant for grocery shopping

Indian e-commerce giant Flipkart has debuted a voice assistant feature to make consumers' online shopping journeys "simpler and more natural"...

12 Jun 2020

GLOBAL

Consumer markets under pressure in 2020

As Covid-19 shifts the global economic outlook into deep recession, reflecting the impact of social distancing measures on economic activity, no industry remains untouched...

By Camilla Butler 5 Jun 2020

GLOBAL

Forrester forecasts $2.1tn in retail losses globally in 2020

Forrester predicts that due to the coronavirus, retail sales in 2020 will decline by an average of 9.6% globally, a loss of $2.1tn...

7 May 2020

GLOBAL

Instagram's @shop a curated showcase of shoppable products

Instagram has launched a @shop account, essentially a curation of posts from online merchants that sell products through the image-sharing app.

14 May 2019

SOUTH AFRICA

Classism in South Africa: What's happening in our shops?

As much as we hate to admit it classism is still very much alive and well in South Africa, particularly within our retail sector. Devan Moonsamy unpacks the term classism and how organisations can train it out so that they are able to be a more inclusive...

By Devan Moonsamy 20 Mar 2018

INDIA

Coca-Cola sales fall on strong dollar, weak Europe demand

BENGALURU - Coca-Cola's sales fell for the fourth straight quarter as demand for its fizzy drinks declined in Europe and a strong dollar eroded the value of sales in markets outside the US, including Latin America...

By Yashaswini Swamynathan 21 Apr 2016


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