China's retail revolution: Innovations that could change the way the world shopsMark Greeven 11 Mar 2022
AI shop assistants: Get ready for a world where you can't tell humans and chatbots apartShweta Singh 7 Jan 2022
The metaverse offers challenges and possibilities for the future of the retail industryOmar H. Fares 4 Jan 2023
China's retail revolution: Innovations that could change the way the world shopsMark Greeven 11 Mar 2022
AI shop assistants: Get ready for a world where you can't tell humans and chatbots apartShweta Singh 7 Jan 2022
Coronavirus has turned retail therapy into retail anxiety - keeping customers calm will be key to carrying onJessica Vredenburg and Megan Phillips 24 Jul 2020
Customer experience will help retailers overcome the financial hit from coronavirusFrederic Dimanche 6 Jul 2020
Tailoring the customer experience boosts online salesMichael J. Armstrong and Narongsak (Tek) Thongpapa 31 Oct 2017