30 Sep 2013

Retail

Keep it simple, stupid

With the knock-on effects that are sure to come now the e-tolling bill has been signed into law, consumers are going to be searching for better value. What can you do to encourage their loyalty?

As in-store mobile phone transactions hit the billion Rand mark, you have to ask yourself, "How can I get a slice of that pie?"

Have a great week!

Shan Radcliffe, Group Head - Retail (@Biz_Retail)
Image courtesy of Jeanne Claire Maarbes / FreeDigitalPhotos.net.

PS Don't forget to check out the latest cartoon by Rico in our weekly Cartoons showcase!

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Weekly top stories


Retail
Get a Masters in Publicity
[Issued by Bizcommunity.com] Originally the main function of the Bizcommunity Press Office was as a simple conduit for company news and to distribute press releases, but since it has evolved and expanded into a hub where clients can monitor performance of their publicity and manage their recruitment advertising. Read more >>  visit press office >>


Banking & Finance
Lamna Financial short-term loans increase
Lamna Financial offers a bespoke, personal asset based lending service that is seeing a rapid growth. This discreet service monetises the value of a client's assets, such as prestige cars, fine wine, and works of art, without having to sell the asset. Read more >>

FNB passes 175 year mark
First National Bank (FNB) is celebrating 175 years of existence in South Africa, reportedly the oldest bank, tracing its roots back to the Eastern Province Bank formed in Grahamstown in 1838. Today, it trades as a division of FirstRand Bank Limited. Read more >>


Brand News
Nescafé launches Dolce Gusto
Nescafé has launched an easy-to-use capsule system, Dolce Gusto, offering coffee-shop quality beverages at a push of a button. With a wide variety of roast and ground coffees, as well as hot chocolate, users can now enjoy their coffee white, frothy, chocolate-y, black or even cold. Read more >>


Commercial Property
Property indicator reveals improved performance
The SAPOA/IPD South African Biannual Property Indicator, released yesterday, 25 September 2013, showed that the South African property sector delivered an improved 9.2% total return for the first six months in 2013. Read more >>


Distribution
Liquidation stock continues to arrive in Africa
There is an increasing amount of American and European liquidated stock now moving through Africa and particularly Southern Africa. This comes primarily because of continued economic instability in certain countries, a need for alternative channels of offloading surplus stock, improved African distribution channels and a growing middle-class in Africa. Read more >>


e-Commerce
Electricity, airtime online through PayU
PayU has incorporated online airtime and electricity purchasing into its offering. Read more >>


Exhibitions & Events
A burst of Franschhoek at Magic of Bubbles
Lovers of bubbly should diarise 30 November and 1 December 2013, as Franschhoek celebrates its Cap Classique and Champagne Festival 'The Magic of Bubbles'. Read more >>


Fashion, Clothing & Textiles
Wide awake designers lined up for sleepwear prize
The top 10 finalists for the Crown Plaza inaugural sleepwear design competition have been selected and will display their creations at the SA Fashion Week from 3-5 October 2013 at Crowne Plaza Johannesburg - The Rosebank. Read more >>


FMCG
FMCG Co tops employer list for the first time in South Africa!
[Issued by Top Employers Institute] Unilever has been certified as the Top Employer in South Africa for 2014 by the Top Employers Institute with Nestlé and EY following closely on its heels. Read more >>  visit press office >>


Franchising
Operations managers key to successful franchising
[Tanya Spence] A critical position in all companies and particularly franchising, the operations manager is the right-hand man to the MD, usually reporting directly to him or her. He or she has the major responsibility of assisting in achieving the company's sales turnover and profit targets and ensuring that all operations in the company happen on time. Read more >>


Green Sustainability
Call to end IUU fishing in Pacific
Member states of the Western and Central Pacific Fisheries Commission (WCPFC) including Japan, China, the EU and the US met yesterday, 26 September 2013, in Pohnpei, Federated States of Micronesia, to discuss problems related to illegal, unregulated and unreported (IUU) fishing and conserving and managing tuna in the region. Read more >>


Hospitality
New South African Barista champion
At the recent Good Food & Wine Show, Craig Charity (29) was named the new South African SCASA Barista Champion for 2014. He will represent South Africa at the World Barista Championships in Rimini, Italy in May 2014. Read more >>


Instore Media
Retailers are taking note: consumers won't tolerate price discrepancies
[Hendrik Bredenkamp, Issued by Skydirect] South African consumers, like consumers around the globe, are price conscious. They want to know how much products cost before they arrive at the tills, they want to know that they're getting the advertised deal they read, watched or heard about in the broadsheets, on TV or on the radio. Read more >>  visit press office >>

Four key advantages of digital signage in retail marketing
[Issued by Moving Tactics] Digital signage is made up of a variety of technologies used to replace traditional print and other media in the retail environment in a visually dynamic form. Read more >>  visit press office >>

South African pharmacies gear for $4 billion market by 2020
[Hendrik Bredenkamp, Issued by Skydirect] A growing trend that South African pharmacies are now following is the deployment of electronic shelf labels (ESLs). They are digital labels that replace paper price tags on shelves. Read more >>  visit press office >>


Logistics
New low cost airline starts selling tickets
South Africa's latest low cost airline, FlySafair, has started selling tickets despite a competitor threatening court action against it, Beeld reported. Read more >>

Awards recognise IMPERIAL Logistics' achievements in driving clients' competitiveness
[Issued by IMPERIAL Logistics] At the 25th annual Logistics Achiever Awards, Imperial Logistics shared the spotlight with its clients as they collected kudos, in the form of one gold and three silver awards, for projects that are driving the competitiveness of several of the country's leading blue chip organisations. Read more >>  visit press office >>


Manufacturing

Packaging
Astrapak earnings down 51.2% to 10.7c
Packaging group Astrapak reported a 51.2% drop in headline earnings per share (HEPS) to 10.7c in the six months to August‚ from 21.7c in the same period a year ago. Read more >>


Regulatory
BMW loses appeal on replacement parts
[Rowan Forster] On 18 September 2013, the Supreme Court of Appeal handed down its decision in the case of BMW vs Grandmark. Read more >>


Research
Cheese industry has something to smile about
The BMi 2013 annual quantification report on everyday cheese in South Africa indicates that as whole, everyday cheese volumes increased in 2012. This was a similar growth to that seen in 2011. The everyday cheese market is expected to stabilise over the following two years. Read more >>


Retailers
Customers need value in tough times
Consumers are forced to tighten their belts with the increasing living expenses as they have less money for discretionary spending. This has a large impact on restaurants, retail and entertainment businesses but rewarding loyalty and adding value can pay off. Read more >>


Shipping & Transport
E-tolling bill signed into law
President Jacob Zuma has signed into law the Transport Laws and Related Matters Amendment Bill - paving the way for e-tolling, the presidency said on Wednesday, 25 September. Read more >>


Supply Chain
Maize crop unchanged at 11.5m tons
This year SA's maize harvest is expected to settle at 11.5m tons according to an I-Net Bridge survey of traders. It is unchanged from August. Read more >>


Technology
Benefits of contactless payment to cardholders, retailers
[Liam McDermott] With the rise in contactless payment systems, it is important to understand how the system works and the benefits for both cardholders and retailers in typical low-value transactions. Read more >>

In-store mobile phone transactions hit R1-billion
Mobile phones are now firmly part of the transaction landscape, according to mobile transaction enabler wiGroup, which has facilitated in-store phone transactions worth over R1-billion in 2013 - a 500% increase over 2012. Read more >>


Training
Point Learnership Programme launched for post-matric learners
Point, one of this country's leading print and production management specialists, has launched the Point Learnership Programme geared towards post-matric learners. Read more >>


International

Panasonic to abandon consumer smartphones
TOKYO JAPAN: Japanese electronics company Panasonic says it will abandon research into new smartphones for retail consumers at home as it struggles to make inroads in a sector dominated by Apple and Samsung. Read more >>

Where is Le Male?
CARACAS, VENEZUELA: Jean Paul Gaultier invites Latin Americans to embark on a digital adventure to uncover the whereabouts of Le Male. Read more >>

Tesco unveils its own tablet computer
LONDON, UK: Britain's biggest retailer Tesco has unveiled its first tablet computer, as the supermarket chain seeks to boost flagging sales in its domestic market. Read more >>

BlackBerry agrees to sell for US$4.7bn
OTTAWA, CANADA: BlackBerry has agreed to a US$4.7bn buy-out by a consortium of investors who plan to take the struggling Canadian smartphone manufacturer private. Read more >>

Apple sets new record for iPhones sales launch
NEW YORK CITY, USA: Apple says it sold a record nine million iPhones in the three days after launching two new versions of the smartphone. Read more >>


More International


Partners

In the Zone with MWEB Entrepreneur: Ouma Rusks and Simba Chips
Ouma Rusks and Simba chips are two iconic food brands started by the entrepreneurial Greyvenstein family, in the small town of Molteno in the Eastern Cape. Read more >>


Government

SA, Senegal to improve trade relations
President Jacob Zuma will today leave for his two-day state visit to Senegal, which is aimed at boosting the low levels of trade between the two countries. Read more >>

Employment Tax Incentive Bill coming for public comment
[Karl Gernetzky] The cabinet has approved for public comment the Employment Tax Incentive Bill‚ which aims to encourage employers to give youths their first jobs‚ the Treasury said. Read more >>

Minister intervenes in motor strike
Labour Minister Mildred Oliphant has intervened in the extended strike by petrol attendants and workers in the automotive industry after meeting with employers and union leaders. Read more >>


More Government news


Lifestyle

Tsogo Sun wins Best Hotel Group
Tsogo Sun is the Best Hotel Group for business travellers, according to a prestigious award presented to the group at the recent Business Traveller Africa (BTA) Awards. Read more >>

Astra looks good with a boot
[Henrie Geyser: motoring editor] General Motors SA have pulled a few pleasant surprises out of the hat for its passenger cars, including some impressive specification upgrades, fresh cosmetics, changes in model line-ups, the addition of a new engine, a hot limited edition scorcher - and an all-new Astra four-door sedan. Read more >>

Super small town info guide
[Henrie Geyser: motoring editor] Grab a copy of Things to do in a Dorp - a highly informative and entertaining guide to 150 favourite local small towns. Read more >>


Jobs offered

Senior PHP Developer - Johannesburg
iGroup, a technology-driven digital solutions company, is seeking a skilled, responsible and experienced PHP developer with remarkable work ethic to join an ever-growing team of developers. Read more >>



New events to diarise

Art in the Yard presents Wild Beauty
Art in the Yard - 15 Sep 2013 to 6 Oct 2013 Cape Town
UTZ Certified Sustainability Event
UTZ Certified - 3 Oct 2013 Cape Town
Procurement/Supply Chain/Logistics Summit
Africlan - 3 Oct 2013 to 4 Oct 2013 Harare
rAge - Really Awesome Gaming Expo
Wild Blue Media - 4 Oct 2013 to 6 Oct 2013 Johannesburg
Event Greening Training
Steadfast Greening - 9 Oct 2013 Cape Town
Brand Strategy course
BrandSchool - 9 Oct 2013 to 30 Oct 2013 Sandton
Redzone roundtable discussion
Future Group - 15 Nov 2013 Sandton
Driving Customer Loyalty Excellence
UNI Strategic Pte Ltd - 18 Nov 2013 to 19 Nov 2013 Johannesburg
CTEX Career and Training Expo
CTEX - 5 Feb 2014 to 6 Feb 2014 Cape Town
FAB Bridal Expo 2014
Donato Events - 5 Apr 2014 to 6 Apr 2014 Cape Town


Upcoming events

Inbound Marketing Master Class - 3 Oct 2013 North Riding
In this course our inbound marketing manager will dive deep into the inbound marketing methodology and the success factors. Read more >>

Buyers Lounge Event
Fashion House & Buyers Lounge - 1 Oct 2013 Johannesburg
The budgeting, forecasting and costing process
ZARESULTS - 2 Oct 2013 to 3 Oct 2013 Johannesburg
UTZ Certified Sustainability Event
UTZ Certified - 3 Oct 2013 Cape Town
UTZ Certified Sustainability Event
UTZ Certified - 3 Oct 2013 Cape Town
17th Kenya International Trade Exhibition 2013
EXPO GROUP DUBAI - 4 Oct 2013 to 6 Oct 2013 Nairobi
rAge - Really Awesome Gaming Expo
Wild Blue Media - 4 Oct 2013 to 6 Oct 2013 Johannesburg


Quotes

Babe Ruth
"Don't let the fear of striking out hold you back. (via Brainy Quote)"

Theophrastus
"Time is the most valuable thing a man can spend. (via Brainy Quote)"

George Bernard Shaw
"A fashion is nothing but an induced epidemic. (via Quotes Everlasting)"

George C. Marshall
"Don't fight the problem, decide it. (via Brainy Quote)"




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